Title: Mercure Urabandai Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9622338&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Urabandai Resort & Spa Travelers soak in the indoor mineral hot spring at this lakeside retreat, where they can play table tennis, explore nearby art, and dine at Shiki restaurant ## Photo gallery for Mercure Urabandai Resort & Spa ![Spa - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/699d9460.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/3cb29fd3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/19e6d690.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, Japanese style, 5 futon beds | Down duvets, in-room safe, desk, soundproofing - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/93441d1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, in-room safe, desk, soundproofing - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/917eb254.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Urabandai Resort & Spa near Goshikinuma Lake offers a peaceful getaway with on-site shopping. Guests relax in indoor mineral hot springs, play table tennis, connect to WiFi, and enjoy meals at Shiki restaurant. ## Reviews 8.2 Very good ## Popular amenities - All-inclusive - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £57 9 Feb - 10 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 11 of 11 rooms ### View all photos for Classic Room with 2 single beds and 1 sofa bed, Dog-friendly ![Classic Room with 2 single beds and 1 sofa bed, Dog-friendly | Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/7fad0e26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 sofa bed, Dog-friendly ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 388 sq ft - Sleeps 6 - 1 Single Bed and 1 Double Sofa Bed ### View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view ![Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/c32c9ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 sofa bed, Mountain view ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 388 sq ft - Sleeps 6 - 1 Single Bed and 1 Double Sofa Bed ### View all photos for Classic Room with 1 single bed ![Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/c32c9ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 1 single bed ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 194 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Classic Room, Japanese style, 2 single beds and 3 futon beds ![Classic Room, Japanese style, 2 single beds and 3 futon beds | Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/7645a957.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 2 single beds and 3 futon beds ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 388 sq ft - Sleeps 10 - 2 Single Beds and 3 Single Futons ### View all photos for Classic Room, Japanese style, 5 futon beds ![Classic Room, Japanese style, 5 futon beds | Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/93441d1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 5 futon beds 7.0 Good 8 reviews ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 388 sq ft - Sleeps 10 - 5 Single Futons ### View all photos for Classic Room with 2 single beds and 2 sofa beds ![Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/c32c9ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 2 sofa beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 388 sq ft - Sleeps 8 - 2 Single Beds and 2 Double Sofa Beds ### View all photos for Classic Room with 2 single beds and 2 sofa beds ![Classic Room with 2 single beds and 2 sofa beds | Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/96ea5a81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 2 sofa beds 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 388 sq ft - Sleeps 8 - 2 Single Beds and 2 Double Sofa Beds ### View all photos for Classic Room, Japanese style, 10 futon beds ![Classic Room, Japanese style, 10 futon beds | Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/e27e1b4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 10 futon beds ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 388 sq ft - Sleeps 12 - 5 Single Futons ### View all photos for Classic Room, Japanese style, 5 futon beds, Mountain view ![Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/c32c9ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 5 futon beds, Mountain view 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - 388 sq ft - Sleeps 10 - 5 Single Futons ### View all photos for Classic Suite, 2 Single Beds ![Classic Suite, 2 Single Beds | Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/adb192de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 2 Single Beds ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - Sleeps 10 - 2 Single Beds ### View all photos for Deluxe Suite, Multiple Beds ![Deluxe Suite, Multiple Beds | Down duvets, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/04ceeba6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Down duvet Toilet with electronic bidet Shower/bath combination Hairdryer - Sleeps 8 - 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitashiobara-Hotels-Active-Resorts-URABANDAI.h9622338.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitashiobara-Hotels-Active-Resorts-URABANDAI.h9622338.Hotel-Information) ## About the area Located in Kitashiobara, Mercure Urabandai Resort & Spa is in a national park and on the boardwalk. Gran Deco Snow Resort and Urabandai Nekoma Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Goshikinuma Lake and Inawashiro Lake. Morohashi Museum of Modern Art and Alts Bandai Ski Resort are two other places to visit that come recommended. Take in the nearby slopes with snowboarding, skiing lessons and a ski area, or try out other outdoor activities such as sledging. [Visit our Kitashiobara travel guide](https://www.expedia.co.uk/Kitashiobara.dx6337056) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.65476%2C140.09334&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oAGrMx0oy7Ui0Dy7Jg9i1iP4L3U=) 1093-309, Turugamine, Hibara, Yamagun, Kitashiobara, Fukushima-ken, 969-2701 ### What's nearby - ![Lake Akimoto.](https://images.trvl-media.com/place/6347246/e91fd80c-a624-4621-94b8-552108956c05.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Akimoto Lake 19 min walk \- 1.1 miles - Goshikinuma Lake 14 min walk \- 0.8 miles - Bandai 3D World 19 min walk \- 1.1 miles - Urabandai Nekoma Ski Area 10 min drive \- 5.5 miles - Goshikinuma Lakes 13 min drive \- 3.0 miles ### Getting around - Inawashiro Station (JR) 19 min drive - Fukushima (FKS) 75 min drive ### Restaurants - ヒバラダイニング 3 min drive - ブナブナ - 早稲澤屋しおまる 9 min drive - 手打そば処 まるひ 9 min drive - sun's cafe hamburger 11 min drive ## About this property ### Mercure Urabandai Resort & Spa Upscale hotel near Goshikinuma Lake Located close to Morohashi Museum of Modern Art, Mercure Urabandai Resort & Spa provides an indoor mineral hot spring (onsen), shopping on-site and laundry facilities. The on-site restaurant, Shiki, offers breakfast and dinner. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and an electric car charging station - A front desk safe, ping pong and a 24-hour front desk Room features All 227 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs. More amenities include: - Bathrooms with toilets with electronic bidets and shower/bath combinations - 16-inch flat-screen TVs with cable channels - Fridges, housekeeping and electrical adapters/chargers ### All-inclusive details All-inclusive room rates at Mercure Urabandai Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12760000/12756900/12756851/7bd7de42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Listel Inawashiro Wing Tower Inawashiro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 193 reviews £167 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=12756851&PinnedHotelID=12756851&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4220000/4215900/4215874/7f4f0888.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Onyado Toho Aizuwakamatsu - Parking included - 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Spa - Parking included - Free Wi-Fi - Air-conditioning 6.0 2 reviews £96 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=118252061&PinnedHotelID=118252061&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/30000000/30000000/29990900/29990806/09c46906.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hagihimenoyu Eirakukan Koriyama - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 112 reviews £111 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=29990806&PinnedHotelID=29990806&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/37000000/36470000/36466700/36466669/fa4dfc4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ooedo Onsen Monogatari Aizu Aizuwakamatsu - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 24 reviews £89 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=36466669&PinnedHotelID=36466669&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/7000000/6160000/6159000/6158919/cc79a20f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Express Koriyama Natural Hot Spring Koriyama - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,000 reviews £48 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=6158919&PinnedHotelID=6158919&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9622338,12756851,4215874,15744102,28614454) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,025 for adults and JPY 2,178 for children - A restaurant ### Restaurants on site - Shiki ### Things to do - Full-service spa - Hot springs - Shopping - Ski lift privileges - Ski storage - Table tennis - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping on request ### Business services - 3 meeting rooms ### Outdoors - In a national park - On the boardwalk/promenade - Picnic area ### Full-service spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (84 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible registration desk (105 centimetre high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 16-inch flat-screen TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 3630 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 2178 for children - Rollaway bed fee: JPY 3630 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is required for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Urabandai Royal Hotel Kitashiobara Urabandai Royal Hotel Urabandai Royal Kitashiobara Urabandai Royal Active Resorts URABANDAI Hotel Kitashiobara Active Resorts URABANDAI Hotel Active Resorts URABANDAI Kitashiobara Active Resorts URABANDAI Mercure Urabandai Resort Spa Mercure Urabandai Resort & Spa Hotel Mercure Urabandai Resort & Spa Kitashiobara Mercure Urabandai Resort & Spa Hotel Kitashiobara ## Frequently asked questions ### Is Mercure Urabandai Resort & Spa pet-friendly? ### How much does it cost to stay at Mercure Urabandai Resort & Spa? ### How much is parking at Mercure Urabandai Resort & Spa? ### What time is check-in at Mercure Urabandai Resort & Spa? ### What time is check-out at Mercure Urabandai Resort & Spa? ### Are there all-inclusive benefits at Mercure Urabandai Resort & Spa? ### Where is Mercure Urabandai Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Urabandai Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 94 8 - Good 95 6 - Okay 49 4 - Poor 12 2 - Terrible 6 ## Reviews ### 6/10 Okay #### Amber 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was friendly and professional! The hired personnel really makes this place! The rooms are a little dated but it just adds to the charm of the experience. I enjoyed staying here and would recommend! The women onsen was also great and super relaxing! ##### Amber Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Kate 28 Jul 2025 Disliked: Property conditions & facilities Great location, friendly staff. Enjoyed daily welcome drinks. However the hotel needs a good refresh. Carpet in the hallways were worn and stained. Shower curtain in our room was very mouldy. ##### Kate Stayed 4 nights in Jul 2025 ### 8/10 Good #### Alice 25 Oct 2023 Liked: Cleanliness, staff & service Hotel is clean but decor outdated. Onsen bath is excellent. Walking distance to scenic attraction ##### Alice Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Alex 23 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese. ##### Alex Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Sudhanshu 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was excellent ##### Sudhanshu Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Takashi 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was delicious and lots of kind foods ! ##### Takashi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Verified traveller 14 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfort hotel with Onsen… Restaurant not much choice and food was delicious 😋 Carpark is next building of the hotel ##### Verified traveller Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Kazuhiko 18 Nov 2024 Liked: Cleanliness, property conditions & facilities Nice area of hotel and huge property. But Breakfast is so busy which I don't like. ##### Kazuhiko Stayed 1 night in Nov 2024 ### 6/10 Okay #### Josh 19 Jan 2016 Disliked: Property conditions & facilities, room comfort #### An OK place to stay, safe and clean but dated Overall the stay was ok. They had free hot tea which was great when it was so cold out, but the room was very dated. Also, (just FYI) the hotel staff doesn't speak much English and you need a dinner reservation if you want to eat at the hotel- becides a little restaurant near the back of the hotel (which was good!) ##### Josh ### 8/10 Good #### Kaoru 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities スタッフの方がとにかく一生懸命でした。混んでいる中、希望の席を探して下さったりテーブルのアルコール消毒も徹底されていて安心してお食事を頂けました。残念だったのが3泊したのですが朝夕食ともにメニューが一緒だったことです。目玉の一品だけでも違ったメニューだと良いのではないかと思います。 ##### Kaoru Stayed 3 nights in Jan 2026 ### 4/10 Poor #### Akemi 4 Jan 2026 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 食事する所が施設の規模と合ってない。食事が予約制とか事前に知らなかったら、数十組待ちとなり、子供がお腹を空かせるはめになる。朝食も、ゲレンデまでのバスの時間があるのに、予約時間見誤ると、大急ぎで食べないといけない。それがストレス過ぎた ##### Akemi Stayed 1 night in Jan 2026 ### 6/10 Okay #### takashi 25 Nov 2025 Liked: Cleanliness, staff & service 部屋が暖房入れてない ##### takashi Stayed 1 night in Nov 2025 ### 8/10 Good #### Michiyo 12 Nov 2025 Liked: Property conditions & facilities 対応はとても丁寧でした。 お部屋の設備は、無駄なものはなかったが、飲み物やちょっとしたお菓子のサービスがほしかったです。 夜の食事代に飲み物も含まれていたので、満足です。 ##### Michiyo Stayed 1 night in Nov 2025 ### 8/10 Good #### Noriaki 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities きれいに清掃されていでよかった ##### Noriaki Stayed 2 nights in Oct 2025 ### 8/10 Good #### Chuen Ho 29 Oct 2025 Liked: Cleanliness, staff & service, amenities 大型酒店，環境舒適，房間整潔，巴士直達，早餐豐富，晚餐略為遜色，但飲品免費，甚至包括酒類。室外露天溫泉一流，值得推薦。 ##### Chuen Ho Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Tsunoda 27 Oct 2025 客室は古かったが、ウエルカムドリンクと夕食後のラウンジでお酒が飲めるサービスはよかった ##### Tsunoda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Takumi 18 Oct 2025 #### 裏磐梯 朝食、夕食ともに現地の名産品を取り揃えたもので大変満足しました。スタッフも親切で良い裏磐梯の旅となりました。五色沼へのアクセスも最高でした。 ![](https://a.travel-assets.com/ugc/hotel-reviews/228eeb9c-5e4d-4d20-924b-740a1b13b472-1760826906200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Takumi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Soichiro 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 良い意味で、外資系と日系のハイブリッドなリゾートホテルだと感じました。 日系とは明らかに違う設計で、1Fロビーも客室の廊下も、客室の中も、広々しています。1Fラウンジではコーヒーやドリンクが無料で提供されてくつろげます。夕食バイキングは食べ放題なだけでなく、アルコールも飲み放題。 いっぽうで温泉の大浴場と露天風呂もあり、館内はレストラン含めて浴衣とスリッパでOK。このあたりの日系っぽさも捨てがたい。 部屋にあるテレビの型式からして、築15年以上経っているのでしょうが、メンテナンスはよいと思います。 そして何より、圧倒的に（私にとって）好感度が上がったのは... サイクリング旅行で利用したので自転車を持っていたのですが、どこか人の目の届くところに駐輪したいと相談したら、「それなら部屋に持っていって構いません」と言ってくれたこと。さすが外資系！まあ部屋も廊下も広々しているからこそ、とも言えますが、嬉しかったです(^^) ##### Soichiro Stayed 1 night in Oct 2025 ### 10/10 Excellent #### たか 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ご飯は美味しかった。部屋からの眺めが壁に遮られており、ほぼ見えず残念でした。 ##### たか Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Takashi 6 Oct 2025 Liked: Cleanliness, staff & service 料理はほぼ美味しかったです。 自分で作るラーメンの茹で時間30秒とありましたが、ちょっと茹で過ぎだと思います。20秒くらいでも、良いかも。 チェックアウト時刻が11時なのは、ゆっくり出来てめちゃ良かったです。 もう少し遊びの施設があれば尚良いかと思います。（ビリヤードやダーツ） ##### Takashi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### kiichi 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ビュッフェの種類は多くて良いが味を向上してほしい。 ##### kiichi Stayed 1 night in Sep 2025 ### 8/10 Good #### Ryoko 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コストパフォーマンスを考えると大変満足です。 ひとつお願いがあるとすれば、室内の冷蔵庫の温度設定が低すぎて、買ってきたケーキがカチカチに凍ってしまいますした。 通常の温度設定にしておいて欲しかったです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/677b6848-96e2-4a8e-9cd3-f2b09ab61652-1757925959045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryoko Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Shinya 14 Sept 2025 Liked: Cleanliness, staff & service, amenities オールインクルーシブという形態も、使いにくさはなかったです。 飲み物、料理満足度は高いです。 ##### Shinya Stayed 1 night in Sep 2025 ### 10/10 Excellent #### SAORI 10 Sept 2025 Liked: Cleanliness, staff & service, room comfort お酒を含めたフリードリンクのサービスが素晴らしいです。お風呂もとても良かったです。 建物は古いですが清潔だと思います。 またきたいです ##### SAORI Stayed 1 night in Sep 2025 ### 6/10 Okay #### Yasue 6 Sept 2025 2日連泊しましたが、朝、夕のバイキングメニューが全く同じでした。 ##### Yasue Stayed 2 nights in Aug 2025 ## 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