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The staff was so friendly we had so much fun just talking with them. They gave us plenty of information about the area and how to get to places. I loved the location at the top of the hill. It felt very secluded and safe. The rooms were large and comfortable we will be staying here again when we are in the area. I highly recommend this one.
Every staff member we met was friendly, courtesy, and helpful. The breakfast was outstanding, the room was fantastic. Out of the 3 hotels there, this rates the best; a perfect score-10 out of 10!!
We have stayed here on multiple occasions as we have family in the area. Consistently clean, friendly and convenient, with above-average complimentary breakfast.
Overall, our stay was excellent. Hotel staff was very helpful and the bed was extremely comfortable. Our room and bathroom were clean, however, we did encounter multiple bugs in our room. While a sign was posted at the front desk regarding this issue, I find it a bit unacceptable to find 5 live bugs in a hotel room during a weekend stay.
I had a great stay last week at Comfort Suites in Kingsport, VA. The hotel staff was very friendly and helpful. Beds were very comfortable and nice pillows. Liked having the sofa and extra TV. Breakfast was very good and this is a good location and quiet.
The room was impeccably tidy, and the beds were comfortable. The breakfast offered was exceptional, and the staff went out of their way to be accommodating.
Taryn Janine
Stayed 2 nights in Oct 2023
Response from Front Desk Staff on 21 Oct 2023
Good afternoon,Thank you so much for taking the time to review our hotel. It is always a pleasure to receive positive feedback! Should you need anything else, please feel free to contact us! Have a wonderful Day!
The gentleman that was working the desk was amazingly patient. He had a hotel full of young athletes. Loud and energetic. The heater/air conditioning unit in our room did not work. We looked at it and the filters were full of thick crud and dirt. We had to remove them. We were in 216. There was mold in the bathroom. Baseboards and flat surfaces needed wiped down.
There were a lot of stank bugs in our room about 60 of them on our beds walls curtains. Thy switched us to another roof and it had the same problem . They had to move us 3x but didn’t feel comfortable because we kept thinking the bugs would crawl on us