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"The room was good. The staff was excellent. They could not have been nicer. We were pleasantly surprised to find that they actually cared and spent extra time helping us. It's not often today that you find staff that care about their job and about people."

"Staff was great , hotel was great , room could've been a bit cleaner tho , overall great experience "

"Honestly from the moment we walked in the door and were greeted till our breakfast and check out. I have nothing bad to say about this hotel. Our check attendant was so kind (give her a raise!!!she was so efficient and wonderful) and gave us 3 bottles of water and had just made fresh coffee. After getting our info room and settled we had some of that coffee and it was one of the best cups of coffee I ever had. The room was spotless, the generous 4 pillows on each bed were so soft !!! and both the pillows and the bed were very comfortable. The bathroom was the cleanest shower I have ever used in a hotel in my 52 years of traveling (other than my Disney cruise) and that’s pretty outstanding. The shower gel and wash were great and towels up to par. The breakfast included so much variety. We chose warm oatmeal with brown sugar, & cranberries. Scrambled egg, sausage and potatoes. All delish! Fresh juices. And more great coffee. Great selection. We will be staying here again for sure when traveling through Charlotte. Thank you so much for a great stay. It’s hard to find a hotel that checks all the boxes these days!!! My only one request if I had to say one would be I disliked the sliding door on the bathroom. Was a bit heavy and loud. 😊👍👍👍👍👍"

"We truly enjoyed everything about our stay! The room was clean and comfortable, staff was amazing! Everyone was so friendly, helpful and genuinely a pleasure to chat with! I love how they greet you coming and going. I will definitely be back! "

"The staff is what makes this location. Yall should spend some $ and do some renovations. I think more people would stay."

"The staff were just wonderful, the room was very comfortable and there were plenty of options for breakfast which was great. We’ll be back again for sure!!"

"I was stuck in the snow storm that cancelled flights from Charlotte and was forced to get a hotel for the night. The staff was over whelmed but did a great job in a tough situation."

"Great"

"Yes"