Great location — close to the beach, and the outdoor shower was a nice touch. The property itself was fine; issues were with the management company.Before booking, the listing was inconsistent (amenities showed washer/dryer, description said none). We confirmed with the property manager in writing that laundry was included, and booked based on that. On arrival, there was no washer/dryer for our entire 5-night stay.Check-in day, AC was set to 70F but stayed at 78F for 8 hours. The living room TV wasn’t connected to the universal remote — took us an hour to fix ourselves. Kitchen knives were rusty, and only one roll of toilet paper was provided for 3 guests/5 nights.Maintenance came out after-hours for the AC, which we appreciated. Replacement knives dropped off on day 2 were a box of old, mostly dirty and rusty ones. But communicating with the management company was frustrating overall — multiple different reps, no response after hours or on weekends, and texts/app messages often went unanswered. Their first offer was a very small discount or checking out after one night. Eventually they acknowledged the laundry error and offered a partial refund.Property has real potential — just confirm amenities directly, and hope management improves for future guests.