Title: Urban by CityBlue, Kigali, Rwanda Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Urban by CityBlue, Kigali, Rwanda Travelers enjoy upscale comfort at this Kigali retreat where the rooftop terrace offers stunning views and The Bistro serves global flavors ## Photo gallery for Urban by CityBlue, Kigali, Rwanda ![Rooftop terrace - Urban by CityBlue, Kigali, Rwanda (Kigali)](https://images.trvl-media.com/lodging/10000000/9390000/9380200/9380168/4c954bd2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cocktail bar - Urban by CityBlue, Kigali, Rwanda (Kigali)](https://images.trvl-media.com/lodging/10000000/9390000/9380200/9380168/e1a07da6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar - Urban by CityBlue, Kigali, Rwanda (Kigali)](https://images.trvl-media.com/lodging/10000000/9390000/9380200/9380168/e9038d8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains - Urban by CityBlue, Kigali, Rwanda (Kigali)](https://images.trvl-media.com/lodging/10000000/9390000/9380200/9380168/42ee15af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Urban by CityBlue, Kigali, Rwanda (Kigali)](https://images.trvl-media.com/lodging/10000000/9390000/9380200/9380168/0e1b230d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Urban by CityBlue in Rwanda's capital provides a contemporary sanctuary with complimentary in-room WiFi. Guests can mingle during the daily manager's reception, relax on the rooftop terrace, or explore international cuisine at The Bistro restaurant. ## Reviews 8.4 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Bar ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9380168&PinnedHotelID=9380168&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9380168&PinnedHotelID=9380168&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=9380168&PinnedHotelID=9380168&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=9380168&PinnedHotelID=9380168&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9380168&PinnedHotelID=9380168&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9380168&PinnedHotelID=9380168&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9380168&PinnedHotelID=9380168&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9380168&PinnedHotelID=9380168&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Twin Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9390000/9380200/9380168/ad804b70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge TV Blackout curtains Private bathroom Hairdryer - 388 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Signature Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9390000/9380200/9380168/42ee15af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge TV Blackout curtains Private bathroom Hairdryer - 657 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9390000/9380200/9380168/42ee15af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Air conditioning Fridge TV Blackout curtains Private bathroom Hairdryer Rainfall showerhead - 388 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15820000/15815300/15815296/451e72ba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel & Convention Centre, Kigali Kigali - 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Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 172 reviews £91 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Kigali-Hotels-Park-Inn-By-Radisson-Kigali.h17860494.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=595f5622-77f3-46e6-83a3-599e0bfd24b8&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2230000/2221600/2221591/ca7343b2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kigali Serena Hotel Kigali - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 164 reviews £150 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Kigali-Hotels-Kigali-Serena-Hotel.h2221591.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=595f5622-77f3-46e6-83a3-599e0bfd24b8&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/115000000/114580000/114570100/114570089/2eb14ffd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HOTEL GREENWICH Remera - Breakfast included - Parking included - Free Wi-Fi - Restaurant 7.4 Good 6 reviews £48 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Kigali-Hotels-HOTEL-GREENWICH.h114570089.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=595f5622-77f3-46e6-83a3-599e0bfd24b8&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109720000/109714800/109714718/92746ae8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Vibrant Loadge Kigali - Breakfast included - Spa - Parking included - Free Wi-Fi 6.6 9 reviews £14 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Kigali-Hotels-The-Vibrant-Loadge.h109714718.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=595f5622-77f3-46e6-83a3-599e0bfd24b8&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/115000000/114600000/114596800/114596711/ec7abc0c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Zaria Court Kigali, Tapestry Collection by Hilton Remera - Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 19 reviews £130 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Kigali-Hotels-Zaria-Court-Kigali.h114596711.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=595f5622-77f3-46e6-83a3-599e0bfd24b8&top_cur=GBP) Ad ![Garden](https://images.trvl-media.com/lodging/120000000/119200000/119194100/119194096/49a199a2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Kigali Kigali - Pool - Parking included - Free Wi-Fi - Restaurant £161 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Kigali-Hotels-Movenpick-Kigali.h119194096.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=595f5622-77f3-46e6-83a3-599e0bfd24b8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-Urban-By-CityBlue.h9380168.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-Urban-By-CityBlue.h9380168.Hotel-Information) ## About the area Kigali is home to Urban by CityBlue, Kigali, Rwanda. Talking Through Art and Ivuka Arts Kigali are cultural highlights, and some of the area's activities can be experienced at Kigali Golf Club and Fazenda Sengha Recreation Center. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro. [Visit our Kigali travel guide](https://www.expedia.co.uk/Kigali.dx1803) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.94913%2C30.06882&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kwu96I1TvTpkbiSBdDznRT4Xp-8=) KN 51 St, Kigali, 5230 ### What's nearby - Union Trade Center \- 12 min walk \- 0.7 miles - Ntarama Church \- 19 min walk \- 1.0 mile - Kandt House Museum of Natural History \- 3 min drive \- 1.4 miles - Mambas Club \- 3 min drive \- 1.2 miles - Kigali Convention Centre \- 5 min drive \- 2.1 miles ### Getting around - Kigali (KGL-Kigali Intl.) - 19 min drive ### Restaurants - ‪Hotel des Milles Collines - ‬11 min walk - ‪Kigali Pan-African Kitchen - ‬17 min walk - ‪Question Coffee - ‬11 min walk - ‪Soy Asian Table - ‬5 min drive - ‪Kivu Noir Café - ‬5 min drive ## About this property ### Urban by CityBlue, Kigali, Rwanda Upscale hotel Take advantage of a free daily manager's reception, a rooftop terrace and a coffee shop/cafe at Urban by CityBlue, Kigali, Rwanda. The on-site international cuisine restaurant, The Bistro, offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - A front desk safe, tour/ticket information and a porter/bellboy - A TV in reception, coffee/tea in reception and a reception hall - Guest reviews say good things about the overall condition Room features All guest rooms at Urban by CityBlue, Kigali, Rwanda boast thoughtful touches, such as furnished balconies and air conditioning, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - 32-inch TVs with premium channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/18000000/17160000/17151200/17151118/5a451ef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Snow Hotel Muhoza - Free Wi-Fi - Restaurant - Bar - Laundry room 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=17151118&PinnedHotelID=17151118&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/109000000/108430000/108429000/108428904/59b186ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hill View Hotel & Aparts - Kigali Kigali - Breakfast included - Parking included - Free Wi-Fi - Restaurant £74 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=108428904&PinnedHotelID=108428904&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment, Balcony, City View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/115000000/114760000/114757900/114757888/c88c8e4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rond Point Gorilla Boutique & Apartments Muhoza - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Sky Lounge - The Bistro ### Things to do - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Conference centre ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 1 building - 2 floors - Designated smoking areas - Mosquito nets - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Contactless check-in and check-out are available ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Urban CityBlue Hotel Kigali Urban CityBlue Hotel Urban CityBlue Kigali Urban CityBlue Urban CityBlue Rwanda Hotel Urban by CityBlue, Kigali, Rwanda Hotel Urban by CityBlue, Kigali, Rwanda Kigali Urban by CityBlue, Kigali, Rwanda Hotel Kigali ## Frequently asked questions ### Is Urban by CityBlue, Kigali, Rwanda pet-friendly? ### How much is parking at Urban by CityBlue, Kigali, Rwanda? ### What time is check-in at Urban by CityBlue, Kigali, Rwanda? ### What time is check-out at Urban by CityBlue, Kigali, Rwanda? ### Where is Urban by CityBlue, Kigali, Rwanda located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Urban by CityBlue, Kigali, Rwanda Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 47 8 - Good 37 6 - Okay 6 4 - Poor 4 2 - Terrible 7 ## Reviews ### 8/10 Good #### Pascal 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like the area and the neighborhood plus the nicest restaurants with delicious foods. ##### Pascal Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gilberto 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service. The staff is fantastic. ##### Gilberto Stayed 3 nights in Oct 2025 ### 8/10 Good #### Jasmine 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel for an overnight stay the restaurant had many options. ##### Jasmine Stayed 1 night in Mar 2025 ### 10/10 Excellent #### SHEBA 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a good short stay ##### SHEBA ### 10/10 Excellent #### Bradley 30 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place! ##### Bradley Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Pav 24 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A real gem in Kigali This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location. I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy! ![My room](https://a.travel-assets.com/ugc/hotel-reviews/C9271D013197F81A7204CD145E08E5C1B65160671692870841238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunrise view from restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/5F370FD5A01B76737090444B18BFF8F38A4591901692870886185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pav Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Robin 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Urban by CityBlue in Kigali was a great stay! It is centrally located in a very walkable and safe area of Kigali. It is in close proximity to great restaurants and coffee shops as well as close enough to the downtown area to get there easily but far enough away to be quiet. Yet, it also has its own excellent restaurant with amazing views of the city. The staff was excellent and extremely responsive. The room was cleaned exquisitely each day, the water was powerful and hot, room service prompt, and the breakfast good. ##### Robin Stayed 10 nights in Sep 2024 ### 8/10 Good #### Tracey Lynette 6 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it. ##### Tracey Lynette Stayed 8 nights in Sep 2023 ### 10/10 Excellent #### Dobbie 17 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing hotel was very clean and location was close to a lot of amenities would definitely book a stay here again. ##### Dobbie Stayed 7 nights in Oct 2022 ### 10/10 Excellent #### SHEBA 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a good stay ##### SHEBA Stayed 2 nights in Aug 2023 ### 8/10 Good #### Osagie 23 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant staff Good location close to the city. Very polite and welcoming staff. Good sized rooms and a pleasant rooftop restaurant. ##### Osagie Stayed 7 nights in Dec 2022 ### 8/10 Good #### Mona 7 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nice boutique hotel. Rooms are spacious and comfortable. Staff are friendly and helpful. Breakfast is good. Location is good, walking distance to town. ##### Mona Stayed 2 nights in Sep 2022 ### 8/10 Good #### John 21 Jul 2025 Liked: Staff & service Broken bathroom fixtures and tables they need a revamp and refresh of the facility and furnishings ##### John Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Marissa 18 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Excellent! ##### Marissa Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Wei Ming 9 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer. ##### Wei Ming Stayed 10 nights in Apr 2023 ### 10/10 Excellent #### Barbra 26 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth every dollar Booking my mum’s & my stay at this boutique hotel was the best decision we made in terms of our entire trip to Kigali. The staff are so professional; approachable & friendly. Our room was huge & felt like home right from the get go. The restaurant upstairs serves delicious meals & has beautiful views of the city. ##### Barbra Stayed 4 nights in Jul 2022 ### 8/10 Good #### Jeff 3 Apr 2023 Liked: Cleanliness, staff & service, amenities The elevator was broken the entire time. ##### Jeff Stayed 8 nights in Mar 2023 ### 8/10 Good #### ROBERTO 22 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personale cordiale ##### ROBERTO Stayed 4 nights in Aug 2022 ### 8/10 Good #### Verified traveller 24 Apr 2021 Liked: Staff & service, amenities, property conditions & facilities Rooftop restaurant and also topography of the place. ##### Verified traveller Stayed 4 nights in Apr 2021 ### 10/10 Excellent #### Danielle 26 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First time in Rwanda My stay was amazing! All staff from reception, housekeeping to tje restaurant was very attentive and helpful ##### Danielle Stayed 7 nights in Jan 2021 ### 4/10 Poor #### PRINCE, MIAMI, Florida 21 Dec 2020 Liked: Amenities Disliked: Cleanliness The Urban is a good boutique hotel but lately the housekeeping staff has been Slacking in their duties. Management needs to ensure the staff deliver in their duties. Never take repeat customers for granted. Always respond to issues raised. ##### PRINCE Stayed 2 nights in Dec 2020 ### 8/10 Good #### Verified traveller 20 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel but Lousy Wifi Everything was great, The hotel is really comfortable and clean. The only complaint is the Wifi. Kigali has pretty good internet but this hotel it is nearly unusable. If you're in the city for business maybe re-consider or bring along a hotspot. ##### Verified traveller Stayed 10 nights in Dec 2020 ### 10/10 Excellent #### Molly 20 May 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff is second to none. Very, very accommodating -- all first rate. I won't stay anywhere else after this trip. ##### Molly Stayed 1 night in May 2020 ### 6/10 Okay #### Bruce, Bujumbura 27 Feb 2020 Liked: Cleanliness, staff & service The initial booked room was terrible especially the toilet. The TV was not showing properly. No tooth brushes and paste are available in the rooms. The second room I was shifted to on day 2 was excellent. ##### Bruce Stayed 3 nights in Feb 2020 ### 8/10 Good #### David, New Orleans 4 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Checked in easily and quickly at 1 AM after late arrival at airport. Airport taxis are easy and charge between 10.000 and 15.000 framcs for trips into Kigali - I paid 15.000 at that time of night and was at the hotel 10 minutes later. Free breakfast is good with made to order omelets and great cappuccino and fresh juices with views over the city from 3rd floor terrace restaurant. Garden rooms are the cheaper rooms and are good value and spacious. Lots of hot water and good Wifi. Definitely cheaper if you are solo to book 1 person since the pruce goes up with 2 people or more. Note next door Zebra guesthouse has same price for 2 people so is a better option for couples. Location is good and you can walk to many places in an hour or less. Taxis also readily available. Recommended. ##### David Stayed 1 night in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Maritim Resort & Spa Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-Maritim-Resort-Spa-Mauritius.h189441.Hotel-Information) > > [The Ravenala Attitude](https://www.expedia.co.uk/Balaclava-Hotels-The-Ravenala-Attitude.h1453642.Hotel-Information) > > [Le Jadis Beach Resort & Wellness - Managed by Banyan Tree Hotels & Resorts](https://www.expedia.co.uk/Balaclava-Hotels-Angsana-Balaclava-Mauritius.h4595678.Hotel-Information) > > [Domaine de Grand Baie](https://www.expedia.co.uk/Mont-Choisy-Hotels-Domaine-De-Grand-Baie.h74837972.Hotel-Information) > > [Trou aux Biches Beachcomber Golf Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Trou-Aux-Biches-Beachcomber-Golf-Resort-Spa.h2229350.Hotel-Information) > > [Hotel Riu Karamboa - Adults Only - All Inclusive](https://www.expedia.co.uk/Boa-Vista-Hotels-Hotel-Riu-Karamboa-All-Inclusive.h4813332.Hotel-Information) > > [Le Palmiste Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Le-Palmiste-Resort-Spa.h3857013.Hotel-Information) > > [Victoria Beachcomber Resort & Spa](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Victoria-Beachcomber-Resort-Spa.h2490644.Hotel-Information) > > [Le Meridien Ile Maurice](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Le-Meridien-Ile-Maurice.h524465.Hotel-Information) > > [Casuarina Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Casuarina-Resort-Spa.h1054143.Hotel-Information) > > [Denis Private Island](https://www.expedia.co.uk/Denis-Island-Hotels-Denis-Private-Island.h13002019.Hotel-Information) > > [InterContinental Mauritius Resort Balaclava Fort by IHG](https://www.expedia.co.uk/Balaclava-Hotels-InterContinental-Mauritius-Resort-Balaclava-Fort.h2675627.Hotel-Information) > > [Hotel Riu Touareg - All Inclusive](https://www.expedia.co.uk/Boa-Vista-Hotels-Hotel-Riu-Touareg-All-Inclusive.h4813390.Hotel-Information) > > [Le Cardinal Exclusive Resort](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Le-Cardinal-Exclusive-Resort.h5084632.Hotel-Information) > > [Four Seasons Resort Seychelles at Desroches Island](https://www.expedia.co.uk/Desroches-Island-Hotels-Four-Seasons-Resort-Seychelles-At-Desroches-Island.h1070988.Hotel-Information) > > [Six Senses Zil Pasyon Seychelles](https://www.expedia.co.uk/Felicite-Island-Hotels-Six-Senses-Zil-Pasyon.h15908699.Hotel-Information) > > [Four Seasons Resort Seychelles](https://www.expedia.co.uk/Mahe-Island-Hotels-Four-Seasons-Resort-Seychelles.h2363105.Hotel-Information) > > [The Westin Turtle Bay Resort & Spa, Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-The-Westin-Turtle-Bay-Resort-Spa.h1932372.Hotel-Information) > > [Coral Azur Beach Resort](https://www.expedia.co.uk/Mont-Choisy-Hotels-Coral-Azur-Beach-Resort.h15130326.Hotel-Information) > > [Tarisa Resort](https://www.expedia.co.uk/Mont-Choisy-Hotels-Tarisa-Resort.h1350861.Hotel-Information) > > [Mango House Seychelles, LXR Hotels & Resorts](https://www.expedia.co.uk/Mahe-Island-Hotels-Mango-House-Seychelles.h61523750.Hotel-Information) > > [Lazare Picault Hotel](https://www.expedia.co.uk/Mahe-Island-Hotels-Lazare-Picault-Hotel.h1375133.Hotel-Information) > > [The Aiyana](https://www.expedia.co.uk/Pemba-Island-Hotels-The-Aiyana-Resort-Spa.h10039225.Hotel-Information) > > [Kempinski Seychelles Resort](https://www.expedia.co.uk/Mahe-Island-Hotels-Kempinski-Seychelles-Resort.h4663247.Hotel-Information) > > [Cerf Island Resort](https://www.expedia.co.uk/Cerf-Island-Hotels-Cerf-Island-Resort.h1484214.Hotel-Information) > > [The Oberoi Beach Resort, Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-The-Oberoi-Beach-Resort.h533668.Hotel-Information) ### Packages ---