Title: Ubumwe Grande Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ubumwe Grande Hotel Hotel in Kigali with fitness centre and rooftop terrace ![Fountain](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/c4b3f3cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/49dd1362-66d8-4d0c-b0b4-debf52109800-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/b3ca922f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/c16cd463.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/3ca48a36.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ubumwe Grande Hotel offers a perfect city escape with its rooftop terrace where guests enjoy coffee or cocktails while taking in the cityscape. The property provides in-room WiFi, attentive concierge service, and the practical advantage of free self-parking. VIP Access 8.8 Excellent ## Popular amenities - Bar - Pool - Gym - Room service - 24/7 front desk - Laundry £169 includes taxes & fees 3 Nov - 4 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Classic Room | 1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/bd7b782b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu Separate bedroom Hairdryer - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/eeb2e4a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu Separate bedroom Hairdryer - 344 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Junior Room | Private kitchen | Electric kettle](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/38e4f380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu Separate bedroom Hairdryer - 559 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/b3ca922f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu Separate bedroom Hairdryer - 452 sq ft - City view - Sleeps 3 - 1 King Bed ![Executive Apartment, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/1c144016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Bedroom ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu Separate bedroom Hairdryer - 828 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Executive Apartment, 2 Bedrooms | 1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/ef9758df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu - 1033 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 2 King Beds and 1 Single Sofa Bed ![Classic Room, Accessible | 1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/3d46576d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Accessible 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu Separate bedroom Hairdryer - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/eeb2e4a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu Separate bedroom Hairdryer - 344 sq ft - City view - Sleeps 3 - 2 Single Beds ![Junior Room, Balcony | Terrace/patio](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/ac9ca0e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Balcony ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Pillow menu Separate bedroom - 560 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Classic Room, Terrace, Mountain View | 1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/fa561606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Terrace, Mountain View ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Pillow menu Separate bedroom Hairdryer - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15930000/15921900/15921852/8c620845_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kigali Marriott Hotel Kigali - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 233 reviews £229 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Kigali-Hotels-Kigali-Marriott-Hotel.h15921852.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=90a40489-f06c-40c1-aecd-d25016cfb03b&top_cur=GBP) Ad ![Courtyard](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78010000/78005500/78005462/9f494ce8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Kigali Kigali - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-Ubumwe-Grande-Hotel.h17609812.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-Ubumwe-Grande-Hotel.h17609812.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.94699%2C30.06149&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IYNeTZl9kMLgEo2ktUyc1hnlEpM=) KN 67 Street, Kigali, Kigali, 1306 #### What's nearby - Union Trade Center - 5 min walk - 0.3 miles - Kigali Genocide Memorial Centre - 4 min drive - 1.9 miles - Nyamirambo Stadium - 6 min drive - 2.8 miles - Kigali Heights - 6 min drive - 2.6 miles - Kigali Convention Centre - 6 min drive - 2.8 miles #### Getting around - Kigali (KGL-Kigali Intl.) - 25 min drive #### Restaurants - ‪UMUT Cafe&Restaurant - ‬7 min walk - ‪The House of Mandi - ‬7 min walk - ‪Preet Fast Food - ‬5 min walk - ‪Chennai Delight - ‬11 min walk - ‪Hotel des Milles Collines - ‬1 min walk ## About this property ### Ubumwe Grande Hotel Upscale hotel An airport shuttle, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Ubumwe Grande Hotel. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - Free self-parking - Free bike hire, a round-trip airport shuttle (surcharge) and a banquet hall - ATM/banking services, luggage storage and a lift Room features All 153 individually furnished rooms boast thoughtful touches such as pillow menus and laptop-friendly workspaces, as well as amenities such as free WiFi and air conditioning. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Baths or showers, hairdryers and shampoo - Daily housekeeping, desks and phones ## Similar properties ![2 bars/lounges, tapas bar](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/3e700aad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Des Mille Collines Kigali - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 277 reviews £143 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2230000/2221600/2221591/cfd7002e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kigali Serena Hotel Kigali - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 147 reviews £107 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=2221591&PinnedHotelID=2221591&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/115000000/114600000/114596800/114596711/75963440.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zaria Court Hotel Kigali Remera - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 9 reviews £102 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=114596711&PinnedHotelID=114596711&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/18000000/17870000/17860500/17860494/4df64538.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Inn by Radisson Kigali Kigali - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 151 reviews £85 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=17860494&PinnedHotelID=17860494&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12840000/12831900/12831899/39f76ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heaven Restaurant & Boutique Hotel Kigali - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 322 reviews £88 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=12831899&PinnedHotelID=12831899&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/79000000/78010000/78005500/78005462/52599c63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Kigali Kigali - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 85 reviews £183 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=78005462&PinnedHotelID=78005462&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9750000/9741400/9741387/2a32956f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Legacy Hotel Remera - Pool - Breakfast included - Spa - Free airport shuttle 8.8 Excellent 103 reviews £117 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9741387&PinnedHotelID=9741387&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: 11:30 PM Early check-in subject to availability Early check-in fee: USD 150 Late check-in subject to availability Late check-in fee: USD 150 for check-in between noon and 8 AM Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: USD 150 ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 7 children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 40.0 per day. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 30 per person (one-way) - Early check-in fee: USD 150 (subject to availability) - Late check-in fee: USD 150 for check-in between noon and 8 AM - Late check-out fee: USD 150 (subject to availability) - Rollaway bed fee: USD 40.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve on-site parking Tax ID - 106324073 This property accepts credit cards, debit cards and cash Parties and events are allowed on site Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ubumwe Grande Hotel Kigali Ubumwe Grande Kigali Ubumwe Grande Ubumwe Grande Hotel Hotel Ubumwe Grande Hotel Kigali Ubumwe Grande Hotel Hotel Kigali ## Frequently asked questions ### Does Ubumwe Grande Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Ubumwe Grande Hotel? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Ubumwe Grande Hotel on 3 Nov 2025 start from £168.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kigali-Hotels-Ubumwe-Grande-Hotel.h17609812.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ubumwe Grande Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ubumwe Grande Hotel? > Self-parking is free at this property. ### What time is check-in at Ubumwe Grande Hotel? > Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Early check-in is available for a fee of USD 150 (subject to availability). Late check-in is available from noon to 8 AM for a fee of USD 150. ### What time is check-out at Ubumwe Grande Hotel? > Checkout is at 11 AM. Late checkout is available for USD 150 (subject to availability). ### Does Ubumwe Grande Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 30 per person applies. ### Where is Ubumwe Grande Hotel located? > Situated in Kigali, this hotel is within a 15-minute walk of Union Trade Center and Kandt House Museum of Natural History. Ntarama Church and Club Rafiki are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ubumwe Grande Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 106 8 - Good 32 6 - Okay 13 4 - Poor 8 2 - Terrible 5 ### 10/10 Excellent #### Albert 8 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views, comfortable bed, and shower! Highly recommend. ##### Albert ### 8/10 Good #### castro 13 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property with good service. Reasonably priced ##### castro Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Emmanuel 14 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic experience ##### Emmanuel Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Gabriel 24 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent experience ##### Gabriel Stayed 3 nights in Nov 2024 ### 8/10 Good #### Raju 12 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorilla Trek Trip We had a night in Kigali on the way to our gorilla treking trip to Uganda. Unfortunately we did not have more time to enjoy the hotel. ##### Raju Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Marina 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy! ##### Marina Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Maurice 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubumwe has always been a top choice for my visits to Rwanda ##### Maurice Stayed 1 night in Feb 2025 ### 4/10 Poor #### Jorge 21 Feb 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities El lugar está bien, pero al llegar nos dijeron que no funcionaba el aire acondicionado. No se podía ni respirar en la habitación. Mala atención. Finalmente después de mucho insistir logramos que nos cambiaran a una habitraciónb en la que si servía el aire ##### Jorge Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience @ Ubumwe Grande Hotel. I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel. Lovely service, comfortable rooms and very pleasant staff. Manzi ( Roof top Restaurant staff) was exceptional. Also the hotel has an amazing roof top view of Kigali both during the day and at night. I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali. Kigali is indeed a lovely, clean city. I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda. Keep it up. ##### Verified traveller Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Michael 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby ##### Michael Stayed 2 nights in Dec 2024 ### 8/10 Good #### Verified traveller 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great business hotel My stay was very comfortable, and the rooftop restaurant is wonderful. Nice to have a small fitness center, too. The outlets in my room tripped twice, but maintenance was quick to reset them. A minor inconvenience. Universal outlets are convenient. ##### Verified traveller Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Verified traveller 23 Nov 2024 Disliked: Cleanliness, staff & service #### Nice view - but bad service and bad upkeep of room I landed at 1:00 am, and they did not send by airport pick-up. After waiting for 30 minutes and calling them, they made arrangements to bring me to the hotel. This was despite sending them several emails and making an international call, and finally getting an email confirmation. Other than that night's front desk guy, all other front desk staff were unfriendly and unhelpful.. When you shower the water floods the bathroom. ##### Verified traveller Stayed 3 nights in Oct 2024 ### 8/10 Good #### Lisa 7 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops. ##### Lisa Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### IBRAHIM E 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it great ##### IBRAHIM E Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Lisa 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful. ##### Lisa Stayed 3 nights in Jul 2024 ### 8/10 Good #### Gerardo 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Está bien en general, pero hay detalles en las habitaciones que no funcionan: se atora la puerta, o el aire acondicionado no funciona. La alberca estaba cerrada por reparaciones y no se avisó al reservar. Buen ambiente en el roof top restaurant. ##### Gerardo Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Derek 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a good stay but am sure there is more value for money around. ##### Derek Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Kenneth 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very professional and welcoming They provided quick prompt service ##### Kenneth Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Jokubas 28 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location. ##### Jokubas ### 10/10 Excellent #### Dorinda 23 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with great amenities and great staff. ##### Dorinda Stayed 2 nights in Jun 2024 ### 6/10 Okay #### SUSAN 9 Jun 2024 Liked: Cleanliness O ##### SUSAN Stayed 3 nights in May 2024 ### 8/10 Good #### Charlesworth 2 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean. We felt very safe. ##### Charlesworth Stayed 2 nights in May 2024 ### 2/10 Terrible #### Jenna 29 May 2024 Disliked: Staff & service, amenities, property conditions & facilities Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served. ##### Jenna Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### IBRAHIM E 28 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recomanded ##### IBRAHIM E Stayed 3 nights in Apr 2024 ### 4/10 Poor #### Philippe 18 Mar 2024 Liked: Cleanliness Disliked: Staff & service #### Would not recommend Would definitely not recommend staying there. The staff is lost although polite and nice, but have no idea what customer service is about and entails. It took four emails and a phone call to arrange something as simple as an airport pick-up so the stay certainly did not start on a high note. No hot water in the room the last night/last morning of the stay. No room upgrade that was supposedly part of the "Hotels.com Gold Member Perks", though room availability was evident on their website. For my last night, I stayed at "5 Swiss Hotel" nearbly: half the price for a cleaner room, working shower, and much nicer staff. ##### Philippe Stayed 3 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Récif Attitude - Adults Only](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Recif-Attitude-Adults-Only.h2246142.Hotel-Information) > > [Maritim Resort & Spa Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-Maritim-Resort-Spa-Mauritius.h189441.Hotel-Information) > > [Lazare Picault Hotel](https://www.expedia.co.uk/Mahe-Island-Hotels-Lazare-Picault-Hotel.h1375133.Hotel-Information) > > [Six Senses Zil Pasyon Seychelles](https://www.expedia.co.uk/Felicite-Island-Hotels-Six-Senses-Zil-Pasyon.h15908699.Hotel-Information) > > [Four Seasons Resort Seychelles](https://www.expedia.co.uk/Mahe-Island-Hotels-Four-Seasons-Resort-Seychelles.h2363105.Hotel-Information) > > [The Westin Turtle Bay Resort & Spa, Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-The-Westin-Turtle-Bay-Resort-Spa.h1932372.Hotel-Information) > > [Coral Azur Beach Resort](https://www.expedia.co.uk/Mont-Choisy-Hotels-Coral-Azur-Beach-Resort.h15130326.Hotel-Information) > > [Tarisa Resort](https://www.expedia.co.uk/Mont-Choisy-Hotels-Tarisa-Resort.h1350861.Hotel-Information) > > [Le Palmiste Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Le-Palmiste-Resort-Spa.h3857013.Hotel-Information) > > [Victoria Beachcomber Resort & Spa](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Victoria-Beachcomber-Resort-Spa.h2490644.Hotel-Information) > > [The Ravenala Attitude](https://www.expedia.co.uk/Balaclava-Hotels-The-Ravenala-Attitude.h1453642.Hotel-Information) > > [The Aiyana](https://www.expedia.co.uk/Pemba-Island-Hotels-The-Aiyana-Resort-Spa.h10039225.Hotel-Information) > > [Kempinski Seychelles Resort](https://www.expedia.co.uk/Mahe-Island-Hotels-Kempinski-Seychelles-Resort.h4663247.Hotel-Information) > > [Cerf Island Resort](https://www.expedia.co.uk/Cerf-Island-Hotels-Cerf-Island-Resort.h1484214.Hotel-Information) > > [The Oberoi Beach Resort, Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-The-Oberoi-Beach-Resort.h533668.Hotel-Information) > > [Le Cardinal Exclusive Resort](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Le-Cardinal-Exclusive-Resort.h5084632.Hotel-Information) > > [Four Seasons Resort Seychelles at Desroches Island](https://www.expedia.co.uk/Desroches-Island-Hotels-Four-Seasons-Resort-Seychelles-At-Desroches-Island.h1070988.Hotel-Information) > > [Le Meridien Ile Maurice](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Le-Meridien-Ile-Maurice.h524465.Hotel-Information) > > [Le Jadis Beach Resort & Wellness - Managed by Banyan Tree Hotels & Resorts](https://www.expedia.co.uk/Balaclava-Hotels-Angsana-Balaclava-Mauritius.h4595678.Hotel-Information) > > [Domaine de Grand Baie](https://www.expedia.co.uk/Mont-Choisy-Hotels-Domaine-De-Grand-Baie.h74837972.Hotel-Information) > > [Trou aux Biches Beachcomber Golf Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Trou-Aux-Biches-Beachcomber-Golf-Resort-Spa.h2229350.Hotel-Information) > > [Hotel Riu Karamboa - Adults Only - All Inclusive](https://www.expedia.co.uk/Boa-Vista-Hotels-Hotel-Riu-Karamboa-All-Inclusive.h4813332.Hotel-Information) > > [Mango House Seychelles, LXR Hotels & Resorts](https://www.expedia.co.uk/Mahe-Island-Hotels-Mango-House-Seychelles.h61523750.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [Hilton Seychelles Labriz Resort & Spa](https://www.expedia.co.uk/Silhouette-Island-Hotels-Hilton-Seychelles-Labriz-Resort-Spa.h1456321.Hotel-Information) > > [Casuarina Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Casuarina-Resort-Spa.h1054143.Hotel-Information) > > [Denis Private Island](https://www.expedia.co.uk/Denis-Island-Hotels-Denis-Private-Island.h13002019.Hotel-Information) > > [InterContinental Mauritius Resort Balaclava Fort by IHG](https://www.expedia.co.uk/Balaclava-Hotels-InterContinental-Mauritius-Resort-Balaclava-Fort.h2675627.Hotel-Information) > > [Hotel Riu Touareg - All Inclusive](https://www.expedia.co.uk/Boa-Vista-Hotels-Hotel-Riu-Touareg-All-Inclusive.h4813390.Hotel-Information)