6/10 Okay
Thomas O.
15 Jul 2024
Liked: Cleanliness
Disliked: Communication, listing accuracy
We've been spoiled by more experienced property managers.
Having had the opportunity to stay in other places, Sweetgrass Properties appeared amateurish.
We learned the other VRBO rental on Kiawah Island provides:
1. On Island Transportation
2. Access to Parks for swimming, tennis, paddle ball, etc
3. Reservation to Island Restaurants
Although Sweetgrass Properties did not provide amenities mentioned above, they made up for it with higher prices.
We arrived a 5:15PM and the cleaning crew was just leaving.
We were authorized to use the garage, but there was no information in the house book regarding the key code. I had to call the office to get the code.
The house was large, well appointed, comfortable and quiet. Although the pool was small, the alligator in the lagoon behind the house was the size of a Buick.
The location was deep in the Island, with easy walking or bike riding distance to the beach. However, if you cared to carry an ice chest, chairs, umbrella, and towels, there was no place near the beach to park close to the house to bring the extras.
We lost TV reception for several hours as Comcast shut down. Sweetgrass properties can't control the actions of Comcast TV reception. However, they should have a method (via text, email, etc) to alert renters of changes that affect their stay.
I had the opportunity to suggest these things with Sweetgrass properties and they were very receptive to my suggestions.
I feel certain that with additional experience Sweetgrass Properties may exceed your expectations.
Thomas O.
Stayed 7 nights in Jun 2024