I can't say enough about how great Crowne Plaza La Concha Key West is. My boyfriend and I just got back from our 5 days/4 nights and we had an amazing time. We planned this trip to celebrate his 50th birthday, so I reached out to the hotel to see if it was possible to coordinate something special and the General Manager, Mike Radike, and Lily Brody, Food and Beverage Manager, coordinated a lovely welcome in our room on the day of our arrival as well as the following day which was my boyfriend's actual birthday. Our room was amazing- super spacious, clean and comfortable with a HUGE balcony overlooking all the activities on Duval (great people watching); plus, we were steps away from the pool. The staff was very friendly and accommodating throughout our stay. I definitely plan on staying here again next time we're in Key West. Big thanks to the entire team at Crowne Plaza La Concha Key West, you're AWESOME!