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Crowne Plaza Key West-La Concha

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Featured image
Outdoor pool, open 8:30 AM to 7:00 PM, pool loungers
Outdoor pool, open 8:30 AM to 7:00 PM, pool loungers
Premium bedding, pillow-top beds, in-room safe, individually decorated
Premium bedding, pillow-top beds, in-room safe, individually decorated

Overview of Crowne Plaza Key West-La Concha

Crowne Plaza Key West-La Concha

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationSan Carlos Institute - Casa Cuba1 min walk
  • Popular LocationMallory Square9 min walk
  • Popular LocationSouth Beach15 min walk
  • AirportKey West, FL (EYW-Key West Intl.)14 min drive

Choose dates to view prices

About this area

Key West

Located near the beach, Crowne Plaza Key West-La Concha is in Key West's Key West Historic District neighbourhood, a walkable area with good shopping. Mel Fisher Maritime Museum and Key West Shipwreck Museum are cultural highlights, and some of the area's notable landmarks include Mallory Square and Harry S. Truman Little White House. Nancy Forrester's Secret Garden and Florida Keys Eco - Discovery Center are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ecotours. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • San Carlos Institute - Casa Cuba - 1 min walk
  • Nancy Forrester's Secret Garden - 5 min walk
  • Harry S. Truman Little White House - 6 min walk
  • Mallory Square - 9 min walk
  • South Beach - 15 min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) - 14 min drive

Restaurants

  • 430 Duval — 1 min walk
  • Wine-O — 1 min walk
  • Lobo's Mixed Grill - 3 min walk
  • Antonia's - 4 min walk
  • Onlywood Pizzeria - 4 min walk

About this property

Crowne Plaza Key West-La Concha

Romantic Key West hotel in Key West Historic District, walk to Duval Street
Along with 2 restaurants, this hotel has an outdoor pool and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and a coffee shop/café are on-site. All 160 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
Crowne Plaza Key West-La Concha offers 160 forms of accommodation with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • On-site parking includes off-street options
  • Local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 5-20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Health club
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:00 AM
Minimum check-in age - 24

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 2 2020 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March and 31 March)
  • Destination fee: USD40 per accommodation, per night. This fee does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Concha
Crowne Plaza Concha Hotel
Crowne Plaza Concha Hotel Key West
Crowne Plaza Concha Key West
Crowne Plaza Key West
Key West Crowne Plaza
Concha Hotel Key West
Concha Hotel
Concha Key West
Crowne Plaza Key West Concha
Crowne Plaza Key West-La Concha Hotel
Crowne Plaza Key West-La Concha Key West
Crowne Plaza Key West-La Concha Hotel Key West

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 524 out of 1265 reviews
5 - Excellent 41%
Rating 4 - Good. 387 out of 1265 reviews
4 - Good 31%
Rating 3 - Okay. 193 out of 1265 reviews
3 - Okay 15%
Rating 2 - Poor. 94 out of 1265 reviews
2 - Poor 7%
Rating 1 - Terrible. 67 out of 1265 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and overall great place
Stayed 4 nights in Jun 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wry poorly maintenance,brand new lobby,however rooms with cracks in the roof,so in the hallways,very very old hotel,not at the expectancy of the high rates. Basically it is a $150 dollar room,not a $680 with taxes.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You need to ask for amenities
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about how great Crowne Plaza La Concha Key West is. My boyfriend and I just got back from our 5 days/4 nights and we had an amazing time. We planned this trip to celebrate his 50th birthday, so I reached out to the hotel to see if it was possible to coordinate something special and the General Manager, Mike Radike, and Lily Brody, Food and Beverage Manager, coordinated a lovely welcome in our room on the day of our arrival as well as the following day which was my boyfriend's actual birthday. Our room was amazing- super spacious, clean and comfortable with a HUGE balcony overlooking all the activities on Duval (great people watching); plus, we were steps away from the pool. The staff was very friendly and accommodating throughout our stay. I definitely plan on staying here again next time we're in Key West. Big thanks to the entire team at Crowne Plaza La Concha Key West, you're AWESOME!
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent
Stayed 5 nights in Jun 2021