Kennedy Center - Eisenhower Theater

We stayed at the Maryland Inn which doesn’t have a front desk and I think this has an affect on the overall level of care taken at this property. First of all, check in was confusing- we arrived at the hotel only to be directed to another address 2 blocks away by a sign by the locked door. We checked our bags at the main hotel because our room wasn’t ready and returned after a busy day to retrieve our bags and get our room keys and finally check into our room at the Maryland Inn. When we got there, the elevator was not working- our room was on the 4th floor. Carrying our luggage up 4 flights of stairs after being out in 100 degree temperatures all day is torture! It was an incredibly hot weekend and the window air conditioning was not working well either. We were ready to leave but, my husband is handy and he knew to check the filter which was probably never ever cleaned. After we cleaned it in the shower, the room cooled down considerably! The batteries in the tv remote were dead also. The elevator was fixed later the following day but the hotel never offered any reparations for the inconvenience. It IS a historic property which does come with its charm and challenges. I see the biggest challenge being no on-site management.

I did not appreciate not receiving points because we booked through Expedia

Great place to stay that is within walking distance to just about everything. Room was great. Staff was friendly, and they even gave out umbrellas to use for the day when it rained. Very nice experience.