Kazıklı Holidays from £726

Very nice waterfront property, courteous staff, beautiful town

We loved this property, but it does need some renovation to the second outdoor swimming pool which wasn’t available. We were also given no warning about The Beach facilities not being available and we were told there was a shuttle service to and from The Beach but this also wasn’t available. It was disappointing as we wanted a beach holiday. The hotel was lovely, but we probably wouldn’t have stayed there if we had known there were no beach facilities. We had to make our own way down to the beach and pay for sunbeds. Not appropriate when that is not made clear on the website.

Hotel is smth out of this world: amazing territory, style of the rooms, food… It’s tte best hotel we stayed in. Food: main restaurant has so many food options, it’s impossible to try all. And every time the chef welcomes you at the entrance.. Rooms: we stayed in deluxe rooms - we had jacuzzi, access to the swimming pool. The rooms are huge, you have your own walk-in wardrobe, very comfy bed. Although they are a bit dated. Territory of the hotel: is beyond everything I’ve seen. Foundations everywhere. Many electric buggies for those who cannot walk. We had photo session with the professional photographer from the hotel - super nice photos, very happy. We also had a couple of medical incidents. 🙈 so we had a chance to meet the local doctor, who was super helpful and organised a special car from the private hospital they work with. Everything was seamless. Especial thanks to Adile - the lady was assigned to our help, and was helping us with literally everything. In this hotel, when you check in, you are welcomed by a member of staff who speaks your mother tongue. Then during your whole stay you can ask any questions via WhatsApp. It’s super convenient. Adile was assigned to our group. She welcomed us at the vestibule, offered drinks on comfy sofas, took our passports and checked-us in while we were having coffee! Level of service is just brilliant. We then had some questions about cleaning, etc, and they were addressed through WhatsApp immediately (max within 10’).

Be careful what room you choose. Level zero is probably the worse level. Partial sea view should be considered no sea view at all. Staff members are very courteous and helpful. Bashar at the reception went out do the way to accommodate our requests.

+ Very good location, only 15 mins by car from Bodrum city centre + Friendly staff that tries their best to fulfill individual requests and we got a free upgrade + Beach was overall very clean + All-inclusive buffett had a great variety of choices and was very delicious + The hotel offers several activities so you are able to customize your own day - Facilities could be slightly newer, especially elevator in main building - No free shuttle bus service from Bodrum Airport to the hotel - Several upgrade options where you have to pay additional money (such as daybed at the beach) - Hand towel pick-up service could start earlier (around noon would be perfect) - Cleaning service sometimes not very fast (we put out the sign on the door around noon and came back at 3-4pm and room hasn’t been cleaned)