Standard Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Reviews of Kent Inn

2.5 out of 5
Kent Inn
251 Kent Street W, Lindsay, Kawartha Lakes, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 579 reviews" "
Rating 8 - Good. 246 out of 579 reviews" "
Rating 6 - Okay. 51 out of 579 reviews" "
Rating 4 - Poor. 14 out of 579 reviews" "
Rating 2 - Terrible. 10 out of 579 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

sid

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean and not over expensive I would definitely stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 2 nights in Apr 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great rates, walking distance to downtown
Stayed 1 night in Mar 2024

8/10 Good

Gurjinder

Very good experience
Stayed 1 night in Mar 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable stay for the night after attending a local concert.
Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Very nice
Stayed 1 night in Mar 2024

2/10 Terrible

Neil

Stayed 1 night in Feb 2024

10/10 Excellent

Jimmy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful, courteous office staff
Stayed 1 night in Feb 2024

10/10 Excellent

jamie

Stayed 1 night in Feb 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small comfortable room . Clean and quiet. Nice white towels. Handy hairdryer and refrigerator. Easy walk to downtown. I would suggest cleaning the upholstered chairs. they were a bit disgusting I used a blankets from my car to cover the seats. I have not yet rec'd notice of the refund for the night I didnt stay.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Easy check in
Stayed 1 night in Feb 2024

2/10 Terrible

JoAnne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets were clean, therefore I stayed, however, the room was filthy, Floors, walls had dry body fluids, drapery was filthy, chairs were filthy. I placed towels on the floor so I did not have to walk on it. The door needs new weather stripping as the wind was blowing in from underneath. The only thing heating (or cooling) the room was a loud wall mount heater. There was a small bottle of used shampoo available for me to use. 1/2 was gone. I went to purchase some. Visually, under the bathroom sink is unsightly. The bathroom floor especially the corners had pubic hair and other matter residue. The bathroom sink needs a good scrubbing, around the drain is black with filth.
Stayed 2 nights in Feb 2024
Response from Manager on 20 Feb 2024
Thank you for taking the time to provide feedback regarding your recent stay at ourmotel. We appreciate your honesty and regret to hear about the cleanliness issuesyou experienced during your three-day stay.Ensuring a clean and comfortable environment for our guests is of utmost importanceto us, and we are disappointed to learn that we did not meet your expectations inthis regard. We sincerely apologize for any inconvenience this may have caused you.We encourage our guests to notify us immediately if they encounter any concernsduring their stay so that we can address them promptly. Your feedback helps usimprove and maintain the highest standards.Please know that we are taking your comments seriously and will be reviewing ourcleaning procedures to prevent similar issues from occurring in the future. We valueyour business and hope that you will consider giving us another opportunity toprovide you with the exceptional service you deserve and that we provide.If you would like to discuss your experience further or have any additional feedbackto share, please feel free to contact us directly.Thank you for bringing this matter to our attention, and we look forward to theopportunity to regain your trust.

10/10 Excellent

Tafna

Stayed 1 night in Jan 2024

8/10 Good

Philip, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very good no frills hotel. Clean room and comfortable beds.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Great rooms as far as cleanliness and comfort. Just quite small.
Stayed 1 night in Jan 2024

10/10 Excellent

Pakaneh

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Room was clean and the gentleman at the front desk was really nice. Overall great value when it comes to quality vs price. I would stay there again. I recommend it
Stayed 1 night in Jan 2024

10/10 Excellent

Ken

Stayed 2 nights in Jan 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to hospital, restaurants and downtown
Stayed 1 night in Jan 2024

10/10 Excellent

Iscott

Stayed 3 nights in Jan 2024

8/10 Good

Alesha

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. It was quite decent, clean and easy to check in. Friendly staff, great price. I had a king size room in the 2 storey building. The room itself was pretty clean, my only draw back was that the chairs were all stained and filthy. I wouldnt even sit my bags on them. So I just didnt, and it was still an enjoyable visit. Will definitely stay here again if I'm i visiting Lindsay in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Blossom

Liked: Cleanliness, staff & service, amenities
Kent Inn is my fav place to stay if a room is available when I plan to travel to Lindsay. Normally I have nothing to critique. I always feel very comfortable and safe and the amenities are perfect for my needs. My last trip was booked in a room with a King sized bed for my husband and I. Unfortunately he came down sick so I traveled on my own. I couldn't cancel the room in time and I didn't really want to cancel since my travel was due to a death in the family. Check in was great. The room was lovely. No complaints in that regard. What did concern me was that the safety latch on the door was broken and didn't provide any security. I didn't notice until after the front desk was closed and I was securing the room for the night. I didn't have any other options for locking the door so there was no sense of security for me. I didn't sleep a wink. Since I couldn't sleep I thought there may be options to make a cup of tea but the only item provided was one packet of coffee. No tea bags and only enough creamer and sugar for one cup of coffee. Disappointing but not a deal breaker for the next trip to the area. Kent Inn is still #1 in my books and my first choice. I usually bring tea bags and other things when I travel but I hadn't thought of it in advance under the distressing circumstances of losing a family member. I do hope that the security lock will be fixed. I'll be sure to check first next time I book. Enjoy your stay!!
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay there bed was comfortable not to high like some places, I liked the size of the fridge larger than most at are in a room . Dislike. Pillows to soft would be nice to have a harder pillow maybe but a hard and soft pillow on the beds
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Cynthia

Liked: Cleanliness

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Clean and comfortable, quiet. Just the thing
Stayed 1 night in Dec 2023

8/10 Good

Melanie

Stayed 1 night in Dec 2023

8/10 Good

Afzal

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

VIACHESLAV

Stayed 2 nights in Nov 2023

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Trevor

Stayed 1 night in Nov 2023

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Peter

Stayed 3 nights in Oct 2023

10/10 Excellent

Donna Marie

Travelled with partner
Liked: Amenities
Perfect spot to enjoy the bike trails and experience the beautiful downtown. Our room was exactly what we expected. Everything we needed to stay for one night.
Stayed 1 night in Oct 2023

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Provided five pillows and made me comfortable for sleeping. Great location. Second time booking and I will book again. Stayed in room 104 small but great for me. Great value base on price
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Good mattress and great pillows in a very Clean room.
Stayed 1 night in Oct 2023

10/10 Excellent

CINDY

Travelled with partner
Staff were friendly and helpful. Rooms were quiet and beds were comfortable. Great place to stay while visiting family in the area.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary-Ellen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Staff & service
Price was good
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

6/10 Okay

Brian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place was okay, nothing fancy. Seems like a family run place where they have made an effort to upgrade an old building. I didn't find the bathroom super clean and missing drain cover. The small window would not lock and let in significant light all night from the building behind (so keep closed the bathroom door). I could not close the entry door easily, and the weather stripping was off letting in light and potential for other things. Overall, I would stay there in a pinch but not a place for a getaway (which was our intention).
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly and quiet
Stayed 1 night in Sep 2023

6/10 Okay

Neil

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Older property
Stayed 2 nights in Aug 2023