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Tru by Hilton Katy Houston West

Photo gallery for Tru by Hilton Katy Houston West

Featured image
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
Room Amenity

Overview of Tru by Hilton Katy Houston West

Tru by Hilton Katy Houston West

2.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
200 Ernstes Road, Katy, TX, 77494

Explore the area

  • Popular LocationMemorial Hermann Katy Hospital2 min drive
  • Popular LocationFresenius Medical Care at Memorial Hermann Katy Hospital2 min drive
  • Popular LocationTyphoon Texas4 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)43 min drive

Choose dates to view prices

About this area

Katy

Tru by Hilton Katy Houston West is located in Katy. The area's natural beauty can be seen at Katy Park and Mary Jo Peckham Park, while Katy Veterans Memorial Museum and Ashton Gardens are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Leonard E. Merrell Center or Berry Center.

What's nearby

  • Memorial Hermann Katy Hospital - 2 min drive
  • Fresenius Medical Care at Memorial Hermann Katy Hospital - 2 min drive
  • Typhoon Texas - 4 min drive
  • Katy Mills Mall - 5 min drive
  • Katy Park - 7 min drive

Restaurants

  • BB's Cafe - 19 min walk
  • La Madeleine - 19 min walk
  • Red Robin - 20 min walk
  • Taco Cabana - 3 min drive
  • Whataburger - 3 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 43 min drive

About this property

Tru by Hilton Katy Houston West

Hotel in Katy with free breakfast and 24-hour front desk
A snack bar/deli, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All rooms are soundproofed and offer free WiFi and free local calls. LED TVs come with satellite channels, and other amenities that guests will find include hairdryers and ironing boards.
Tru by Hilton Katy Houston West offers 105 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Spanish

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Premium channels
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 97 out of 167 reviews
5 - Excellent 58%
Rating 4 - Good. 32 out of 167 reviews
4 - Good 19%
Rating 3 - Okay. 20 out of 167 reviews
3 - Okay 12%
Rating 2 - Poor. 9 out of 167 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 167 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very nice hotel… the buffet full breakfast was a huge plus… my family & I always enjoyed the pool table in the lobby!
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cool place and we enjoyed it. I will stay again if I am ever going back and forth to Baton Rouge to visit family
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Staff & service
Great
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and sanitary! No carpet is a plus! Would stay again.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. One thing I didn't like was that there were no closets. The staff was great. They ran out of parking spaces one evening which resulted in people parking in the street.
Stayed 2 nights in Oct 2021