Katuneriya Holidays from £942

When I arrived I was a little apprehensive given the external appearance and the general condition of the carpets and lift but once I entered my junior suite then I was delighted. Everything was brand new, lounge, dinning, kitchen and bedroom in mint condition. No utensils or crockery despite having a stove top . The dinning room was really nice and all the food delicious. Every staff member was delightful. One has to measure against the price paid and the third world standard and I would give the hotel a huge tick. ….. especially the dinning.

Decent quality 3 star hotel on negombo seafront. Nice garden facing the beach and great views of sunsets. Guests were a mixed crowd of locals and foreign tourists. Check in process was slow and inefficient. Staff seemed to struggle to process a group booking ahead of us and told us to wait. This took more than half hour. The older lady who showed us to our room incorrectly told us that there was no room service. Her younger male colleague confirmed there was room service and said he was frustrated with this older ladies capability to do her job. We struggled on our first night as the air con didn't work. The maintenance staff struggled to fix the issue and we had to be moved. Many of the sockets were not to the current Sri Lankan /UK standard. In other words they were the 3 round pin sockets.. Buffet on the saturday was very good and wide ranging. Sunday was a lot worse, we think it may have been cos there were less guests All in all a mixed bag but the staff are reasonably friendly, garden is nice. Rooms need updating but compared to some so called 4 star rival hotels i would say this place is decent value for money.

The hotel was really convenient when landing in Colombo. You can walk to the beach and restaurants are close by. We ate at the restaurant in the hotel and it was great! Breakfast was really tasty with lots of food! We opted for both the Sri Lankan and English so we could try both options! The spa facilities were also great!

Staff great, good location