The Boiler Room | 1 bedroom, premium bedding, desk, soundproofing

Reviews of Premier Mill Hotel

3.5 out of 5
Premier Mill Hotel
Cnr of Clive Street & Austral Terrace, Katanning, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 167 reviews" "
Rating 8 - Good. 27 out of 167 reviews" "
Rating 6 - Okay. 11 out of 167 reviews" "
Rating 4 - Poor. 0 out of 167 reviews" "
Rating 2 - Terrible. 1 out of 167 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Besar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless hotel with a unique style
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Denise Smid on 7 Mar 2024
Thanks for choosing us for your stay! We appreciate the great feedback.

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back next week
Beautiful and interesting hotel in immaculate condition. All staff in the hotel were excellent and in particular those in the Cordial Bar. Would definitely return.
Stayed 2 nights in Dec 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rebuild in a unique location. Unexpected.
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem in the middle of very rural farming country. I didn’t expect it to be so lovely Ing the restaurant! Highly recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

Kiri

Stayed 1 night in Nov 2023

10/10 Excellent

Alan

Stayed 1 night in Nov 2023
Response from Denise on 3 Dec 2023
Hi Alan,Thanks so much for reviewing The Premier Mill and we hope to welcome you again in future.Best RegardsDenise SmidHotel Manager

10/10 Excellent

Robin

Stayed 1 night in Nov 2023
Response from Denise on 3 Dec 2023
Hi Robin,Thanks so much for reviewing The Premier Mill and we hope to welcome you again in future.Best RegardsDenise SmidHotel Manager

10/10 Excellent

Wesley Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic building
An excellent hotel full of history. Need to search for staff for check in. The Dome restaurant is good for meals and the cellar bar has fine selection of beers.
Stayed 1 night in Oct 2023
Response from Denise on 3 Dec 2023
Hi Wesley,Thanks so much for reviewing The Premier Mill and we hope to welcome you again in future.Best RegardsDenise SmidHotel Manager

8/10 Good

Wei

Travelled with family
For a very grand hotel in this town, it didn’t leave up to our expectations. The hotel requires some maintenance work to improve stay quality for guests. When mentioned these maintenance needs to a hotel staff, it seemed that they knew exactly what we were talking about. So why didn’t these get fixed earlier?
Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Stayed 1 night in Nov 2023

10/10 Excellent

Kelli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely delightful piece of history very well thought about as as a Hotel with much history and interesting facts! Highly recommend for a night!
Stayed 1 night in Sep 2023
Response from Denise on 3 Dec 2023
Hi Kelly,Thanks so much for reviewing The Premier Mill and we hope to welcome you again in future.Best RegardsDenise SmidHotel Manager

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Sep 2023

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Mill fantastic but very disappointed in Dome. Evening meal was lovely but breakfast disaster-wrong coffees, also just warm, cold bread which was suppose to have been toasted. Laughed when we mentioned wrong coffee order and walked away.
Stayed 1 night in Sep 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The Premier Mill was a fabulous place to stay, accommodation was in an old mill and still had machinery relics from the past there. Rooms were very comfortable and the staff were very friendly and efficient. We had drinks in the Cordial Bar with a great offering of beverages to choose from.
Stayed 1 night in Jun 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

CHEVONNE

Stayed 1 night in May 2023

10/10 Excellent

Niel

Stayed 2 nights in May 2023

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cafe/restaurant great dining experience and the cocktail bar. Having decent coffee from the communal kitchen. Nice shower and dark curtains didn’t even know it was light outside. Lovely bathroom essentials too…Didn’t like the small fridges, no room for midnight snacks.
Stayed 2 nights in May 2023

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The 2 main lights weren’t working
Stayed 1 night in Apr 2023
Response from rodb on 26 Apr 2023
Dear Andrew,Thanks so much for reviewing The Premier Mill and we definitely be checking our lights for their operation.We hope to host you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel in a region not well known as a tourism location.
Stayed 1 night in Apr 2023
Response from rodb on 26 Apr 2023
Dear Tim,Thanks so much for sharing your thoughts for The Premier Mill and we hope to welcome you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from rodb on 26 Apr 2023
Dear Michelle,Thanks so much for reviewing The Premier Mill and we hope to welcome you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

6/10 Okay

John

Stayed 1 night in Mar 2023
Response from rodb on 26 Apr 2023
Dear John,Thank you for reviewing The Premier Mill and if you would like to share your thoughts with us directly please email us at office@thepremiermill.com.We hope to welcome you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

10/10 Excellent

Phillipa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place! Lovely rooms and excellent staff...
Stayed 1 night in Mar 2023
Response from rodb on 26 Apr 2023
Dear Phillipa,Thanks so much for sharing your thoughts on The Premier Mill and your kind words for the design of the hotel and service by our team. We hope to welcome you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

10/10 Excellent

Timothy

Stayed 1 night in Mar 2023
Response from rodb on 26 Apr 2023
Dear Tim,Thanks so much for reviewing The Premier Mill and we hope to welcome you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent the only downside was lack of secure parking
Stayed 1 night in Mar 2023
Response from rodb on 26 Apr 2023
Dear Bradley,Thankyou for taking the time to review The Premier Mill and we hope we get to welcome you back in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from rodb on 26 Apr 2023
Dear Iwona,Thank you for taking the time to review The Premier Mill and we hope we get to host you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023

10/10 Excellent

Nikola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Brought some life into Katanning. Keep up the good work.
Stayed 1 night in Feb 2023

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great conversion of a town icon. First class. Katanning needs to grow around it as almost everything else in town, including the pubs were closed (between Christmas and New Year).
Response from RodB on 5 Jan 2023
Dear Daryl,Thank you so much for taking the time to share your thoughts for The Premier Mill.We hope we get the opportunity to welcome you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill Hotel

8/10 Good

Rowena

Stayed 1 night in Dec 2022
Response from RodB on 5 Jan 2023
Dear Rowena,Thank you for leaving a review for The Premier Mill.We hope to host you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting development and room design - modern and well fitted out
Stayed 1 night in Nov 2022
Response from RodB on 5 Jan 2023
Dear William,Thank you for taking the time to share your thoughts on The Premier Mill Hotel and we hope we get the opportunity to welcome you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

6/10 Okay

Roberta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is quite interesting. It was an old mill converted to a hotel. Many features form the mill form part of the hotel's decor. The Wine Bar downstairs was it's best feature. And the wine selection was quite good. Our room was small but adequate. The temp was set at 21C and could not be changed. The TV did not work. No Gluten Free options in the Wine Bar and not many at DOME. Noone at Reception when we arrived. The DOME staff had to find the concierge. The concierge was nowhere to be seen after we checked in to report out issues with the TV, room temp, etc. He did not know anything about the area. DOME is ok for coffee and cake but not somewhere to go for dinner. Food was very bland and less than avg in quality. Room overpriced for what we got.
Stayed 1 night in Nov 2022
Response from RodB on 5 Jan 2023
Dear Roberta,Thank you for taking the time to review The Premier Mill and we thank you for pointing out the design and historic features of the hotel.Our sincere apologies that we were not timely in resolving a couple of the issues you experienced and on a number of fronts we did not meet your expectations.We do hope we get to welcome you again in future and ensure that your stay is perfect.Best Regards,Rod BlackGeneral ManagerFarmers Home Hotel

8/10 Good

Peter

Stayed 3 nights in Nov 2022
Response from RodB on 5 Jan 2023
Dear Peter,Thank you for leaving a review for The Premier Mill.We hope to host you again in future.Best Regards,Rod BlackGeneral ManagerThe Premier Mill

10/10 Excellent

Fanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the interior of the whole hotel - using the old and modern look. Very beautiful. Hotel room and amenities are excellent. We did not like the DOME service - bad coffee and the food we had was not on the same standard as what we normally have in Perth. But overall, we really enjoyed our stay and will definitely come back.
Stayed 1 night in Oct 2022

8/10 Good

Maxeen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing property. The restoration of the old Mill is fantastic. The rooms very spacious and the linen excellent. The mini bar fridge is totally useless, not enough room for a punnet of strawberries. No tea and coffee facilities in the room which is annoying as there is loads of space in the room. Instead you have to leave your room and walk down the passageway to the 'guest valet' which is a glorified cupboard to make a coffee. No secure parking, only street parking which we were concerned about but it turned out ok. The complimentary books about the Mill and the surrounding area are a nice touch.
Stayed 1 night in Oct 2022

8/10 Good

Christiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an old mill so it is highlighted by unique features. While the room is spacious it is suited to an overnight or weekend stay but not set up for much longer with no couch, table/chairs and a tiny fridge. The bathroom is modern with a great shower. A lovely hotel for a getaway in a pretty little town.
Stayed 1 night in Oct 2022

10/10 Excellent

Kahlia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

JUDY

Stayed 1 night in Sep 2022

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good modern upgrade design of an old building, very tastefully done
Stayed 1 night in Aug 2022

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is amazing, only thing lacking is a good a la carte restaurant, Dome food is ok but not the greatest when your paying top dollar for the room
Stayed 1 night in Jul 2022

10/10 Excellent

Geoffrey K

Stayed 1 night in Jun 2022

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Rebecca

Stayed 1 night in May 2022

2/10 Terrible

Michelle

Stayed 1 night in May 2022

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I just love everything about the place.
Stayed 1 night in May 2022