Karraspio hondartza

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Lovely hotel in a great location. Thebsyaff were very friendly and helpful. Great amenities, the pool isn't very big and can get quite busy. The 360 rooftop bar has fantastic views of Madrid. However in the evening it can get very busy and there can be a long wait for seating. As it was busy we felt that once our food and drinks had finished there was an expectation for us to leave. If we visit Madrid at some point in the future then we would definitely stay at this hotel again