Title: Luxury Spa Hotel Atlantic Palace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8684808&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Luxury Spa Hotel Atlantic Palace Expert spa treatments and gourmet dining await at this relaxation haven in Karlovy Vary, where personalized pampering creates a truly restorative escape ## Photo gallery for Luxury Spa Hotel Atlantic Palace ![Outdoor dining - Luxury Spa Hotel Atlantic Palace (Karlovy Vary)](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/0b69a2b8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining - Luxury Spa Hotel Atlantic Palace (Karlovy Vary)](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/67a981b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, Terrace | Living room | LCD TV - Luxury Spa Hotel Atlantic Palace (Karlovy Vary)](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/84ea9336.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Luxury Spa Hotel Atlantic Palace (Karlovy Vary)](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/4aceba6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Luxury Spa Hotel Atlantic Palace (Karlovy Vary)](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/196307c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury Spa Hotel Atlantic Palace sits in the heart of Karlovy Vary City Centre. Guests can book rejuvenating body wraps, dine at the fine Wiener Restaurant, and unwind in the sauna and spa tub. The multilingual staff helps travelers feel immediately at home. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Pet-friendly - Restaurant - Bar - Laundry room - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8684808&PinnedHotelID=8684808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8684808&PinnedHotelID=8684808&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8684808&PinnedHotelID=8684808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8684808&PinnedHotelID=8684808&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8684808&PinnedHotelID=8684808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8684808&PinnedHotelID=8684808&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8684808&PinnedHotelID=8684808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8684808&PinnedHotelID=8684808&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Superior Double Room ![Superior Double Room | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/991a41f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Individually furnished Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Hairdryer - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room Single Use ![Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/38d37b55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use ### Highlights Individually furnished Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Premium bedding Designer toiletries - 269 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Superior Suite ![Superior Suite | Living area | LCD TV](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/6f2198c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Balcony Separate sitting area Individually furnished Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 538 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Apartment, Terrace ![Deluxe Apartment, Terrace | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/9000000/8690000/8684900/8684808/335129ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, Terrace ### Highlights Furnished patio Separate dining area Separate sitting area Individually furnished Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 592 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Luxury-Spa-Hotel-Atlantic-Palace.h8684808.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Luxury-Spa-Hotel-Atlantic-Palace.h8684808.Hotel-Information) ## About the area Located on the boardwalk, Luxury Spa Hotel Atlantic Palace is in Karlovy Vary City Centre, a neighbourhood in Karlovy Vary. Mill Colonnade and Market Colonnade are local landmarks, and some of the area's activities can be experienced at Zámecké Lázně and Lazne III. Vridelni kolonada and Christmas House are also worth visiting. [Visit our Karlovy Vary travel guide](https://www.expedia.co.uk/Karlovy-Vary.dx8307) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.22257%2C12.88250&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nttcIMu9rdZcrtdFTMv-Jqal0aE=) Trziste 37/23, Karlovy Vary, 36001 ### What's nearby - Karlovy Vary Municiple Theater \- 1 min walk \- 0.1 miles - Hot Spring Colonnade \- 2 min walk \- 0.1 miles - Church of St. Mary Magdalene \- 2 min walk \- 0.1 miles - Zámecké Lázně \- 2 min walk \- 0.1 miles - Mill Colonnade \- 3 min walk \- 0.2 miles ### Getting around - Karlovy Vary Station - 13 min drive - Karlovy Vary (KLV-Karlovy Vary Intl.) - 17 min drive ### Restaurants - ‪Café Elefant - ‬2 min walk - ‪Goethe's Beer House - ‬3 min walk - ‪Pizzeria La Famiglia - ‬3 min walk - ‪Atlantic - ‬1 min walk - ‪Kavárna Zámecká Věž - ‬2 min walk ## About this property ### Luxury Spa Hotel Atlantic Palace Luxury hotel located in Karlovy Vary City Centre At Luxury Spa Hotel Atlantic Palace, you can look forward to a free manager's reception, dry cleaning/laundry services and a bar. Indulge in a massage, a body wrap and hydrotherapy at wellness and spa Atlantic, the on-site spa. Be sure to enjoy a meal at Wiener Restaurant, the on-site fine-dining restaurant. A sauna and a hot tub are available to all guests. You'll also find perks such as: - A round-trip airport shuttle (surcharge), babysitting (surcharge) and luggage storage - A front desk safe, smoke-free property and concierge services - Multilingual staff, a lift and a 24-hour front desk Room features All rooms are individually furnished, and feature comforts such as premium bedding and pillow menus, in addition to perks such as safes and bathrobes. Other amenities include: - Childcare services and free infant beds - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Free toiletries and hairdryers - Daily housekeeping, desks and phones ## Similar properties ![Interior](https://images.trvl-media.com/lodging/119000000/118950000/118949100/118949082/dd880c9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karlovy Cute Inn: 1BR apartment w/ Elegant bath Karlovy Vary - Kitchen - Microwave 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=118949082&PinnedHotelID=118949082&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/108000000/107490000/107484900/107484807/259cb641.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karlovy Charme Inn: Deluxe 2BR Apt No.636 Karlovy Vary - Kitchen - Washing machine - Microwave [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=107484807&PinnedHotelID=107484807&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/51000000/50940000/50934900/50934852/306edc11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartment No. 20 Jaltská 3 Karlovy Vary - Kitchen - Washing machine - Pet-friendly - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=50934852&PinnedHotelID=50934852&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5030000/5027500/5027425/4745e846.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quisisana Palace Karlovy Vary - Hot tub - Spa - Pet-friendly - Parking included 9.2 Wonderful 62 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=5027425&PinnedHotelID=5027425&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/110000000/109850000/109842400/109842306/fbbf280c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Louisa - Charming 2 Bedroom Apartment Brezová - Kitchen - Washing machine - Outdoor space - Parking available 10 Exceptional 1 review £62 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=109842306&PinnedHotelID=109842306&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/96000000/95410000/95406900/95406806/daf2178f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jáchymov Ski & City Stay Jachymov - Pool - Kitchen - Washing machine - Pet-friendly 9.0 Wonderful 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=95406806&PinnedHotelID=95406806&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/23000000/22950000/22943600/22943582/e56b7fb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Deco WOLKER by ASTORIA Hotel & Medical Spa Karlovy Vary City Centre - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.0 Very good 18 reviews £89 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=22943582&PinnedHotelID=22943582&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, Non Smoking, City View | Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/117000000/116370000/116361300/116361204/62d4134f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Graudenz - Cozy Apartments Karlovy Vary - Kitchen - Pet-friendly - Parking included - Free Wi-Fi £88 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=116361204&PinnedHotelID=116361204&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, mud baths, hydrotherapy](https://images.trvl-media.com/lodging/5000000/4440000/4434500/4434458/1e32aab6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Spa & Wellness Hotel Prezident Karlovy Vary - Pool - Hot tub - Breakfast included - Spa 8.6 Excellent 49 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4434458&PinnedHotelID=4434458&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/10000000/9800000/9800000/9799953/a98327db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Spa Hotel Aqua Marina Karlovy Vary City Centre - Pool - Spa - Pet-friendly - Free Wi-Fi 8.2 Very good 38 reviews £143 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9799953&PinnedHotelID=9799953&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transport - Offsite parking available (EUR 20 per day); reservations required - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant - Free manager's reception ### Restaurants on site - Sky Bar - Wiener Restaurant ### Things to do - Full-service spa - Sauna ### Family friendly - In-room babysitting - In-room cot - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service ### Outdoors - On the boardwalk/promenade ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Hot/mineral springs - Hydrotherapy - Massage - Mud bath - Sauna - Spa open daily ### Accessibility - Lift ### More - 1 building - 5 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LCD TV ### Food and drink - Minibar ### More - Desk - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 2 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Up to 10 kg per pet ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 75 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.06 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 130 per vehicle (one way) - Nearby parking fee: EUR 20 per day - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 75 per night - Facilities fee: EUR 10 per person and includes use of: sauna The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Atlantic Palace Hotel Karlovy Vary Atlantic Palace Karlovy Vary Luxury Spa Hotel Atlantic Palace Karlovy Vary Luxury Spa Hotel Atlantic Palace Luxury Spa Atlantic Palace Karlovy Vary Luxury Spa Atlantic Palace Spa Atlantic Karlovy Vary Luxury Spa Hotel Atlantic Palace Hotel Luxury Spa Hotel Atlantic Palace Karlovy Vary Luxury Spa Hotel Atlantic Palace Hotel Karlovy Vary ## Frequently asked questions ### Is Luxury Spa Hotel Atlantic Palace pet-friendly? ### What time is check-in at Luxury Spa Hotel Atlantic Palace? ### What time is check-out at Luxury Spa Hotel Atlantic Palace? ### Does Luxury Spa Hotel Atlantic Palace provide a shuttle to the airport? ### Where is Luxury Spa Hotel Atlantic Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Luxury Spa Hotel Atlantic Palace Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.0 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 24 8 - Good 9 6 - Okay 1 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### EGK, State College, PA 14 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location, friendly staff, superb food. Quite happy with our stay there, would recommend to families and friends. ##### EGK Stayed 21 nights in Aug 2017 ### 10/10 Excellent #### Eija, Hki 24 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tyylikäs pieni hotelli Bussi/juna-asemalta kävelymatka hotellille. Alakerran kaupassa merkkituotteita myynnissä. Hotellihuone hyvä ja siisti, en keksi mitään moitittavaa. Säilytystilaa oli kahdelle yli tarpeen, jopa vaatehuone. Kylpyhuoneessa kaksi lavuaaria, erillinen eteinen säilytystiloilla. Menisin ehdottomasti uudelleen. Aamupala hyvä. ##### Eija ### 10/10 Excellent #### Evgeny 23 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### отличный отель в центре города Очень комфортный отель в центре Карловых вар, прямо рядом с главным источником. При заезде встречают, помогают с вещами, удобно организована парковка для авто - машину подгоняют к отелю по запросу. Внутри все действительно на 5 звезд, неплохой спа центр. Очень рекомендуем! ##### Evgeny ### 2/10 Terrible #### cindy 20 Feb 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Surprise Downgrade We booked the superior suite for my birthday. 50 sq meters, living room, huge terrace. We checked in and walked in to a basic room(25 sq meters) with a tiny balcony, no living room. I said this is wrong, I booked the superior suite. Reception argued, so I showed my reservation and told her I would contact hotels.com. Later she apologized and said there was a "technical error" and the room I reserved is not available. Why didn't the hotel email me and tell me that the room I booked was not available? Why did they accept payment, give me a huge downgrade, and hide it from me until I arrived? Anyway, I asked for a discount because of the surprise downgrade. They offered only a 5% return. What a joke! There's a mistake in the booking and the 5 star hotel makes the customer take a loss? There are major differences between the room I booked and the room I was given. We said the offer was insulting, keep the money and we will write you a review. They made various offers like an extra free night, or spa treatment, but refused to return more than 5% $. In the end they gave us a 20 minute bath, and put a small bottle of champagne in the room. While this is nice, what we asked for was a reasonable discount. For a hotel that is listed 5 stars, this is not 5 star honesty, service, or professionalism. They could have emailed us and told us that the room we booked is not available, but they didn't. They handled the mistake poorly and showed all the signs of a stingy hotel on a tight budget. ##### cindy ### 10/10 Excellent #### Vlastimil 25 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pohodový pobyt v centru KV \+ Přátelský personál + Pohodlí a čistota + Výborná snídaně - V den příjezdu nefungovalo WI-FI připojení k internetu ##### Vlastimil ### 10/10 Excellent #### CYRIL, Angers 13 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super séjour Hôtel super, propre, balcon sympa. Petit déjeuner très bon. Â deux pas de tout pour se balader. Calme. Personnel très gentil. Très bon séjour. ![](https://a.travel-assets.com/ugc/hotel-reviews/s517-p02d5aa60-7984-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s732-p03968960-7984-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1182-pe3185c40-7983-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s473-pc8cc07b0-7983-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CYRIL ### 8/10 Good #### Helmut, Stuttgart 25 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxura Spa ist ein wenig übertrieben Anfangsschwierigkeiten. Von Expedia war versprochen: Zugang zum Wellness-Bereich gratis, Mineralwasser auf dem Zimmer. Für den Zugang zum Spa wollte das Hotel 12 Euro pro Person, Mineralwasser gab es keins zur Begrüßung. Erst Anruf bei Expedia brachte Schwung in die Sache. Der Spa. Zugang war nun gratis. Der Spa Bereich hat zwei kleine Saunen, aber kein Schwimmbecken. Erst am vorletzten Tag wurden wir darauf hingewiesen, dass wir den Schwimmbereich im nahe gelegenen Hotel Olympic gratis benutzen dürften. Davon haben wir dann auch Gebrauch gemacht. Das FRÜHSTÜCKS-Buffet ist sehr reichhaltig, Schinken-Käse-Omlett wird frisch gemacht. Auch das Abendessen im Restaurant im 5\. Stock ist sehr gut. Die Mitarbeiter sind alle hochmotiviert, sehr freundlich und die meisten können sich auch in Deutsch unterhalten. Leider ist Karlsbad a bisserl fad, jedenfalls Mitte Juli, wo das Kulturangebot gleich Null ist. Besonders enttäuschend war für mich das Casino (das zu den Casinos Austria gehört): Uralt-Spiele in den Automaten, keine Auszahlung auf Chip-Cards, sondern sie erfolgt immer durch das Personal. Einmal hat gereicht! ##### Helmut ### 10/10 Excellent #### Verified traveller 22 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super Hotel Beste Lage Super Service Direkt neben der Haupt Quelle und direkt an der Kurpromenade Kein besserer Standort möglich Service und parken einfach super Frühstück reichhaltig und gut ##### Verified traveller ### 10/10 Excellent #### Janna, Stockholm 5 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities Allt var perfekt, det enda som skulle kunna förbättras är bredden på sängen,samt madrass och täcke. ##### Janna ### 8/10 Good #### Verified traveller 25 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr gute Lage im Stadtzentrum. Karlsbad mit seinen Sehenswürdigkeiten,seine historischen Gaststätten und Kneipen ist zu jeder Jahreszeit eine Reise wert. Die vielfältigen Einkaufsmöglichkeiten bieten für jeden Geschmack das Richtige. Ein Aufenthalt in einem guten Hotel ist für Karlsbad immer zu empfehlen. ##### Verified traveller ### 8/10 Good #### AD., Chicago, IL 14 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice boutique hotel Great location. Very clean hotel, rich modern design. Parking is $25 valley. Very friendly people. Average breakfast although they'll make omelete to order as well as espresso or cappuccino. Only 18 rooms, so expect the top floor restaurant not too busy. ##### AD. ### 8/10 Good #### Alf, Pfalz 16 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort wochenend trip.zum ersten mal in karlovy vary,abgesehen von der baustelle neben dem hotel,eine zeitreise in 1900.leider war die bahn zum diana turm ausser betrieb.blick von jelenyskok super,besonders empfehlenswert ist die bar von grandhotel pupp super coctails super lifemusikband. ##### Alf ### 6/10 Okay #### Harry 13 Mar 2016 Liked: Cleanliness, property conditions & facilities Hotelli siisti ja erittäin rauhallisella alueella. Henkilökunta ystävällinen itäsaksalaiseen tapaan. Aamiainen köyhän puoleinen. Parkkitilaa löytyy helposti hotellin läheltä. ##### Harry ### 10/10 Excellent #### Ralf, Neuruppin 7 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Betriebsausflug Das Hotel würden wir auf jeden Fall wieder buchen. Es entsprach komplett unseren Vorstellungen. Leider täuschen manchmal Bilder einer Unterkunft, in diesem Fall war alles realistisch. Wir fühlten uns jedenfalls alle sehr sehr wohl. ##### Ralf ### 10/10 Excellent #### RA Max, Leipzig 6 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Preis-Leistung Top Super Suite Wir hatten eine Suite mit einem Top Preis-Leistungs-Verhältnis Frühstück war inclusive und vollkommen in Ordnung Parken kostete 500 Kronen pro Tag mit Parkservice - sehr freundlich Sehr freundlicher Empfang Küche (Abendbrot - kostenpflichtig): absolut nicht empfehlenswert - keine traditionelle Küche und die Qualität der angebotenen Speisen hatte nichts mit dem zu tun, was das Hotel glaubte vorzugeben. Das Bier war verfallen, Fassbier war alle (das in Tschechien!!!!), Scampies wurden angeboten, Shrimps serviert - essen sollte international sein aber ohne jede Qualität und für CZ Verhältnisse teuer.. Empfehlung : suchen Sie nach einem CZ Restaurant außerhalb des Shopping Streifens in Karlsbad - die Zeit der reichen Russen ist dort vorbei und Karlsbad ist wie ausgestorben je später es wird. In der Umgebung vom Jan Becher Museum finden Sie ordentliche Kneipen, Bars und Restaurants.. Das Hotel für sich gesehen (die Suite) war top. Die spa-Behandlungen sind alle kostspielig und fragwürdig ... ##### RA Max ### 8/10 Good #### Verified traveller 27 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel im Herzen Karlsbad Die Hotelzimmer sind in einem modernen, schlichten und hochwertigen Stil. Die Lage in Karlsbad ist sehr gut. Die Parkgebühr im entfernten Parkhaus ist meines Erachtens für Karlsbad etwas überteuert. ##### Verified traveller ### 10/10 Excellent #### Verified traveller 22 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely central hotel Whilst travelling alone I was very warmly welcomed.The staff were really helpful and friendly. The hotel is a good central location. Ideal base for the town with many Spa treatments available should you wish to partake. Room was luxurious. It also had a small balcony which I am sure would be lovely to sit on in the warmer weather. ##### Verified traveller ### 10/10 Excellent #### Melissa, Portland 17 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We loved this place Beautiful hotel, location couldn't be more central, clean, spacious, friendly and helpful service, great breakfast. Checked all the boxes. We will definitely stay again next time we're in Karlovy Vary. ##### Melissa ### 10/10 Excellent #### Daniela, Bayern 8 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Immer wieder gerne Das Personal ist zuvorkommend, überaus hilfsbereit und freundlich. Auch meine Lebensmittelunverträglichkeiten waren kein Problem. Uns wurde ein Tisch beim Frühstück reserviert an dem mein glutenfreies Brot bereit stand. Und an meinem Geburtstag wurde extra ein glutenfreier Kuchen gebacken. Ich kann das Hotel nur empfehlen! Tolle Lage, tolles Personal und toller Service. Ach ja und eine Tiefgarage mit Parkservice gibt es auch. So dass man gemütlich Einchecken kann während das Auto (zwar Gebührenpflichtig) in die etwas entfernte Garage gefahren wird. Da das Hotel mitten in der Fußgängerzone liegt sollte einem dieser Service die paar Euro schon wert sein. ##### Daniela ### 10/10 Excellent #### Leah, Sydney 1 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peace and tranquility and great service My husband and I spent four nights in Karlovy Vary and were very pleased with our hotel choice. The hotel is located in the centre of the spa district, a stone's throw from the thermal springs and drinking fountains. The hotel offers medical consultations and spa treatments but we used it mainly as a base to explore the area. We stayed in a suite and the room was spacious, quiet and very comfortable. The shower was fabulous (no bath). The hotel breakfast was buffet style with plenty of choice and omelettes made to order. We didn't eat at the hotel restaurant for lunch or dinner. The best part of our stay was undoubtedly the impeccable service. Staff spoke excellent English and all were helpful and friendly. Petr in particular was a shining star of helpfulness and made us feel very welcome. If we have the opportunity to visit Karlovy Vary in future we would happily stay again at the Atlantic Spa Hotel. ##### Leah ### 10/10 Excellent #### Wilhelm, München 15 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wunderschönen Hotel, werde weiter empfehlen. ##### Wilhelm ### 8/10 Good #### Verified traveller 8 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr gute Lage ! Zentral ! Städtereise - ruhig gelegenes Hotel, obwohl mitten in der Stadt gelegen. Einziger Nachteil - aber das trifft wahrscheinlich ganz Karlsbad - keine .Parkmöglichkeiten am Hotel, bzw Zentral. Service und Zimmer waren immer sehr ordentlich. ##### Verified traveller ### 2/10 Terrible #### katharina, Deutschland 26 Dec 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### VORSICHT-ABZOCKER Miene Kreditkarte war noch vor dem check-in UNERLAUBT belastet, zu einem SPEKULATIVEN Wechselkurs, um dabei ca.2 €uro(!) zu "erwirtschaften". "Billigphilosophie" ist hochgeschrieben. Das Essen entspricht einem Rasthof. Eine obligatorische Scheibe Lachs zum Früstück war nicht möglich - brei(!)sollte man speisen, so wie die Russen(99%, höflich und ruhig)es machen. Billige Wurstsorten, kalte Milch zum Caffee, eine Sorte Suppermarktgebäck von gestern, Koch als frecher Manager... . Schönes Haus, freundliche Bediengung, sie können nichts dafür, das die Abzocker-Betreiber mit Gewalt auf die schnelle reich werden wollen. Nie wieder. ##### katharina ### 10/10 Excellent #### Martin, Los Angeles and London 15 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect in every way Beautiful room and gorgeous, large bathroom. What struck me first though was the friendliness and helpfulness of the staff immediately after walking through the door. The spa area is beautiful and perfect for melting away stress. ##### Martin ### 10/10 Excellent #### Verified traveller 5 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aanrader in Karlovy Vary. Heel mooi, net gerenoveerd hotel in een mooie omgeving. Alles was fantastisch, niks negatiefs. Mooie, grote kamer, mooie luxe badkamer. Alles nieuw, netjes en schoon. Ook in het spa gedeelte is alles prima voor elkaar. 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