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Hotel Ustra

3.0 star property
Hotel with free parking, in the vicinity of Kardzhali Reservoir

Choose dates to view prices

Photo gallery for Hotel Ustra

Enjoy a drink at the bar, where a variety of beverages and food options are available.
Set amidst lush greenery, this hotel offers a serene escape with a modern architectural design and easy access by car.
Guest rooms line this inviting corridor, each with its own unique entrance.
Welcome to our hotel lobby, featuring a reception desk and comfortable seating area with sofas and a coffee table.
Hotel features a modern entrance with a glass door and a landscaped area with a circular fountain.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Relax in comfort with a large bed, bedside table, and plush chair.

Superior Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Simple hotel room with two single beds, a desk, and a window with curtains.

Standard Twin Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
Wardrobe
Desk
  • 248 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Cozy retreat with a single bed, nightstand, and window with curtains.

Standard Single Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
Wardrobe
Desk
  • 248 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Cozy retreat with a neatly made bed, bedside table, and comfortable armchair.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
Wardrobe
Desk
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
General Delov 1, Kardzali, Kardjali, 6600

What's nearby

  • Kardzali Central Park - 8 min walk - 0.5 miles
  • History Museum of Kardzhali - 15 min walk - 0.8 miles
  • Stone Wedding - 5 min drive - 2.1 miles
  • The Blessed Virgin Mary Monument - 54 min drive - 35.5 miles
  • Devil's Bridge - 54 min drive - 23.3 miles

Restaurants

  • ‪New York - ‬10 min walk
  • ‪Bacardi Club - ‬9 min walk
  • ‪Bar & Dinner INSIDE - ‬10 min walk
  • ‪Bosfor-Turkish delights - ‬8 min walk
  • ‪Сием-Рили (Siem-Rili) - ‬9 min walk

About this property

Hotel Ustra

Hotel in the city centre
Located close to Kardzhali Reservoir, Hotel Ustra provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
You'll also find perks such as:
  • Free self-parking
  • A lift, a 24-hour front desk and a front desk safe
  • Smoke-free property
Room features
All 55 rooms offer comforts such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Bulgarian, English, Turkish

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
Glavatarski Han hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Ustra Kardzhali
Ustra Kardzhali
Hotel Ustra Kardzali
Ustra Kardzali
Hotel Ustra Hotel
Hotel Ustra Kardzali
Hotel Ustra Hotel Kardzali

Frequently asked questions

Is Hotel Ustra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ustra?

Self-parking is free at this property.

What time is check-in at Hotel Ustra?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ustra?

Checkout is at noon.

Where is Hotel Ustra located?

Located in the heart of Kardzali, this hotel is 7.6 mi (12.3 km) from Kardzhali Reservoir and 12 mi (19.4 km) from Perperikon.

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Hotel Ustra Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the Bathroom are very spacious as well have been updated recently. Highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Erdoan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

4/10 Poor

farhad

Disliked: Cleanliness, property conditions & facilities
The hotel is outdated , dirty carpet in the hallways , unsanitary bathroom and shower , do not recommend
Stayed 1 night in Jul 2022

10/10 Excellent

ismail hakki

Stayed 2 nights in Jan 2022

6/10 Okay

Georgi

Force of weather stop by

The hotel is basic. Yes have accept that price is fairly low. Air conditioner was slow. Common alleways are not heated and there a distictive smell of sheep lard or kebabs they cook in the air. But it was only one hotel. com choice in the area.
Stayed 1 night in Dec 2021

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021

6/10 Okay

Ahmed

Disliked: Staff & service
Geen goede hotel. Netheid, comfort en service waarde niks. Het ontbijt moest in buffetform zijn terwel heb ik een plaat gekregen met paar dingen erop die moest ik die gewoon achterlaten. Mijn reis was drie dagen. Ik heb alleen een nacht daar gebleven en de dag daarna heb ik mijn hotel veranderd.
Stayed 3 nights in May 2019

4/10 Poor

Nick

Disliked: Property conditions & facilities, room comfort

Wouldn’t be my first choice.

The hotel is located close to the centre but is not easily seen. No breakfast or dinner was available, I am guessing this was due to me and my colleague being the only two in the hotel. The staff spoke no English which is understandable but made it difficult to sort anything. Room was dark and some lighting didn’t work.
Stayed 3 nights in May 2019