Karakaya Holidays from £839

Food was average and repetitive. Limited drink options especially cocktails, but there are some import drinks available. The hotel is very nice and ideally located for the beach. Staff are friendly and helpful.

Very family and kid friendly location, great food variety and availability!

Every things was great with kind staffs and workers

Hotel staff were all lovely, helpful and friendly. Room was spacious and cleaned well each day, my only negative for the room is that there are no usb ports, and plug sockets are limited, only one side of bed had one which was annoying when wanting to charge 2 phones at same time. Outside area is beautiful, never used the main pool but the whirl pool area and relax pool was amazing, would be better if all of this was used as an adults only rather than just the relax pool. The gardens are stunning and well cared for. We enjoyed our stay but would not return to this hotel the only reason for this was the amount of children, mostly toddlers, I don’t mind kids on holiday at all, but the buffet and pool area was always a huge festival of screaming crying kids, dining was very off putting due to this.

We booked a family stay at the hotel but due to a last minute issue that denied the family boarding, we had to cancel our stay literally a few hours before we were supposed to arrive. We contacted the hotel as sson as we could and even though they were not obliged to refund our money, they did so in full and without any delay or fuss. These days this represents exceptional customer service and we are grateful to the Kremlin Palace for stepping up when our family holiday was ruined at the last minute.