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Reviews of ArtEyes Theme Suite Sandou Hall

2.5 out of 5
ArtEyes Theme Suite Sandou Hall
No.21, Xinguang Road, Qianzhen Dist, Kaohsiung

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 297 reviews" "
Rating 8 - Good. 141 out of 297 reviews" "
Rating 6 - Okay. 54 out of 297 reviews" "
Rating 4 - Poor. 12 out of 297 reviews" "
Rating 2 - Terrible. 2 out of 297 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good taiwanese
Stayed 1 night in Jan 2020
Response from 訂房組 on 11 Feb 2020
Welcome to Kaohsiung

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
please add some hooks on the wall of the toilet, so that I can hang my clothes in the toilet.
Stayed 3 nights in Aug 2019

8/10 Good

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
”Own” apartment with nice views
Finding the reception was a bit tricky, even after doing extensive research. Walk around the corner of the Family Mart and you’ll see an opening with a reception - this is *NOT* where you check in. Keep walking along the side of the house, past a storefront, and take a left into a sort of courtyard. There, on your left, is a window where you check in. Do note that the name in the window says something different but it is the right place! When you have your key you go back to that first opening/reception and take elevator 1 or 2. Also note that you have to touch the tag to the pad under the handrail on your right before pushing the floor button. Same goes when going down, unless someone else has already pushed 1. AC is incredibly noisy, even in nighttime mode. There is a floor fan but we didn’t use it. You’re not supposed to flush down paper in the toilet. Elevator is really fast. The balcony is a huge plus with great views! Fridge, hairdryer, coffee, tea, and toothbrushes. WiFi was pretty good and we didn’t have any major disturbances.
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, rude locals
The ladies who work for the hotel are very nice and helpful. The room was nice also. The people in the local area including the security of the building and some of the other guests were quite rude. That seems to be the story with Taiwan.
Stayed 6 nights in Nov 2018

6/10 Okay

Verified traveller

Stay with Little Expectation
4 of us (with 3 big luggage) stayed there for 2 nights. However one of the (2) bedroom is too small (no space to open luggage). As a result, we had to place 1 in the bedroom, one in the living room, another in the kitchen (partially converted into a wardrobe). Also, they forgot to provide housekeeping to our room. So we had to walk to the reception to get fresh towels, which is troublesome. However, the location is good - near train station, and shopping malls.
Stayed 2 nights in Aug 2018

8/10 Good

Issac, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely place
The location of the apartment (Note, this is not a hotel) is within walking distance to the Sanduo Shopping District Station, which is only about 20 minutes ride on the MRT to the Kaohsiung international airport. There are two convenience stores (family mart) and a huge shopping mall around the corner too. The host is also very responsive on the wechat app, which really make me feel comfortable. (Thank you zhi yu. :D ) I will definitely recommend this place.
Stayed 3 nights in May 2018

10/10 Excellent

Lysiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, near MRT station
We really enjoyed our stay at this hotel. It's more a small appartment than an actual hotel. There is a "kitchen" with only a sink and a fridge, a bed and a living room with a sofa and a balcony with a washing machine. The view was nice even if the building next door is under construction. The location si really great, near an MRT station. There are many things to do around the aera. We slept really well. The housekeeper came every 2 days to empty trash cans and change towels but not the bed sheets. I would defenitely recommand this hotel. It's an excellent value for the price!
Stayed 5 nights in Mar 2018
Response from 訂房組 on 4 May 2018
很感謝用心推薦我們，給我們鼓勵加油，很歡迎大家來感受高雄的文化在這裡

10/10 Excellent

Yew, Kaohsiung, Taiwan.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holiday
Match with our "holiday mode". Soft place to sleep except the add in bed for 1 person. Nice view.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
It's not a hotel with the usual amenities but more like a private apartment converted to a serviced apartment. The corridors are dimly lit.
Stayed 3 nights in Nov 2017

10/10 Excellent

Eliza, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art Eyes, Definitely a Must-See
After having travelled with my partner in Asia for a few months, it was nice to have a place to call our 'own' and have all the amenities that a traveller could want; Laundry, clean bathroom, a/c and fridge. The view wasn't that great, seeing as there was another big building right in front, but that didn't bother us too much. It's extremely well located, right by the mrt station and walking distance to lightrail stop. I would highly recommend this place as it's comfortable and private, exactly what any traveller would want!
Stayed 3 nights in Oct 2017
Response from 潔西卡 on 30 Nov 2017
感謝支持與對亞特艾斯的愛護歡迎常回家

8/10 Good

Mychal

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location
Location is close to MRT.. Basic room.. Mattress a bit hard. Overall still alright as its clean..
Stayed 4 nights in Sep 2017

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and friendly staff
Good location, short distance to MRT and shopping center, cinema. Small Night market and family mart within walking distance. Hot water not consistent and inform that beddings will not change during the stay. There is construction tall building next door thus views are being blocked.
Stayed 7 nights in Sep 2017

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home-like apartment with great view
We greatly enjoyed the 30th floor apartment with balcony overlooking the harborside of the city and the sea.
Stayed 1 night in Jul 2017

8/10 Good

霖狐沖, singapore

Liked: Cleanliness, staff & service, room comfort
Nice apartment close to street food
從旅館走去坐捷運很靠近,走去小吃街也很方便。小公寓裏有洗衣機可以洗衣服,我喜歡有窗口的旅館,空氣比較流通也不會陰暗,雖然舊了一些,但是性價比85大樓好很多.

8/10 Good

CWSY, Hong Kong

Liked: Cleanliness, property conditions & facilities
Nicely furnished and convenient
The room has a little bar with a refrigerator, 12kg waking machine, sofa and a large coffee table. Wechat to communicate with staff is great not recommended for urgent matters. They generously supply bottled water and toiletries. Only 5min walk to shopping and train station. We have 3 double beds 2 of which are either too soft or rock hard. It would be nice if there's tours info placed in the room.

8/10 Good

Rotem, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The room is huge- its actually a little apartment. Totally worth the price. There is a balcony, a little kitchen (fridge and microwave), a living room and a washing machine. It's very close to the MRT station and to a nice department store with a cinema. We were very happy with our stay here. Only advice- save the address in the map on your phone as the apartment is located on the corner of the street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hidden, but nice
I really liked staying here once I found the hotel. It seems to be targeted at local tourists and I could not find it on the address provided. What you need to do is to go around the corner and find a check-in window in the first corridor(not the first building entrance). Once that happened, everything was perfect. However, I needed a local friend to help me find it by talking to the hotel first. Well, it is not really a hotel, rather a serviced apartment. With these things in mind I highly recommend it. Location was convenient, it had a nice view and everything you need including a small kitchen, it was basically a studio unit. There's several shopping malls and MRT very nearby. Note that the check-in is only.possible during specific times, you better make sure you can make it there on time. Good for a longer stay, too much hassle for a one night in my opinion.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Joan

Travelled with family and small children
Liked: Staff & service
房間乾淨但沒有熱水洗澡
Stayed 1 night in Jan 2023

4/10 Poor

HSIU yin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
床太舊有點塌！毛巾太破舊！
Stayed 1 night in Jan 2023

2/10 Terrible

???

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔部分有待加強 房間外到處都有換下的床單 床睡覺會覺得癢 浴室清潔度有待商榷
Stayed 1 night in Jan 2023

6/10 Okay

慧玲

Stayed 1 night in Jan 2023

10/10 Excellent

CHING YU

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適, 離百貨公司近
Stayed 1 night in Dec 2022

6/10 Okay

MENG CHIEN

Stayed 1 night in Dec 2022

10/10 Excellent

NIEN GUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

NIEN GUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Chia ying

Stayed 3 nights in Mar 2022

10/10 Excellent

YU-HSI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Shu hua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

YUHSIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

WAN-JUNG

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

8/10 Good

CHIN LUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Nisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
很棒 舒適 是住23樓 下次有機會 還會再入住 謝謝
Stayed 2 nights in Mar 2020

4/10 Poor

Carol

Travelled with family and small children
Disliked: Property conditions & facilities
3天住宿有一天沒有熱水洗澡！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
Stayed 3 nights in Jan 2020
Response from 訂房組 on 11 Feb 2020
您好~請問您們是入住哪一間房間呢? 我們清潔房間時都會測試熱水器是否可正常使用 入住三晚有一晚突然沒熱水 不知道是否前幾天洗澡時，有轉到按鈕或開關導致沒有熱水呢? 沒熱水當下請直接跟我們反應問題 我們才能及時為您服務處理問題喔 謝謝您們的光臨與建議

8/10 Good

彰化韓仔

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我們住的是六人房家庭式，第一晚的房型較不適合，小姐幫我們查，剛好第二晚可幫我們換別房型。兩晚住了兩間不同的房型，都還ok，第二晚的view超好，比較可惜的是這兩個房型都只有一間廁所兼浴室，還好我們是家人，且老人使用時間和大家不一樣，老人都比較早，所以影響性降低。
Stayed 2 nights in Jan 2020
Response from 訂房組 on 13 Feb 2020
感謝您們一家人的光臨~~ 我們的格局是二房一廳配一套衛浴 因為人數較多，每個人使用時間較不一 像這樣我們都會建議客人加訂一間雙人房 這樣CP值較高喔^_^ 歡迎常回來

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
想像通りのアパート
立地は、地下鉄の駅から近くとても良いロケーション。 部屋のベランダから夜景も楽しめます。 ただアパートメントをうたっているだけにホテルのようなサービスは期待出来ません。 掃除を頼まなければ毎日ドアの外に替えのタオルとゴミ袋、水、ちり紙を置いといてくれます。こちらも出かける前にゴミ、使用済みのタオルをドアの前に置いておくと回収してくれます。 初めて台湾に来られる方には、厳しい環境かもしれません。 また36階まである建物なので使えるエレベーターは、2機しかないためタイミングが悪ければ待ちます。 部屋は、コメントの通り古いです。トイレも流れにくいです。 一週間とても安く滞在できたので満足です。
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

6/10 Okay

Ellis

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2019

6/10 Okay

Hung Kau Ivan

Travelled with family
地點優，套房的照片同事實有相差。
今次住喺三多阿特斯套房, 地點上非常之方便。但網站上的圖片同事實有相差。感覺係好殘舊的套房。不過安全性都算ok。下次會選擇其他的住宿。
Stayed 4 nights in Dec 2019
Response from 訂房組 on 11 Feb 2020
歡迎您們~ 因房間風格較多 透過網路訂房房間是隨機安排喔 感謝您們光臨

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員很貼切態度很好！
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地方夠大，一家大細非常好，交通方便，係潔淨度差一點點，整體一家去旅行都好滿意。有機會再去高雄會再選擇
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019