Ratings based on 974 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
57% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Electrical issues. Dirty. Roof peeling we were in

Posted 28-Aug-2016
Electrical issues dirty in non-smoking room and smoke came in through our vent The only good thing we did not have our children!!!
2out of 5
by A verified traveller from mexico

Hotel. Muy cerca aeropuerto

Posted 26-Aug-2016
La recepción huele muy mal está sucio y en la noche hay mucho ruido de sillas. Moviéndose . El personal es poco Atento
4out of 5
by A verified traveller from Chicago

no smoking room

Posted 21-Aug-2016
Pros: shuttle to and from airport
My room was listed as no smoking but there was a strong oder of smoke in the room and the bed linens.
4out of 5
by A verified traveller from Whitestone, NY

Spent the night there and headed to Mount Rushmore

Posted 17-Aug-2016
We stayed in roughly 11 hotels and this one was about number 5 from the bottom. But we stayed in Sheraton as well. So my "standard" might be too high.
3out of 5
by A verified traveller

Posted 11-Aug-2016
Nous avons eu une chambre fumeur alors que nous n en avions pas fait la demande ? Et quand nous avons demandé à changer ce n est pas possible car c est soit disant une demande de notre part????
3out of 5
by A verified traveller from Kansas

One night for early flight

Posted 09-Aug-2016
Fine hotel for a one night stop. Close to the airport. Don't expect much from the rooms bit the staff is extremely accomodating.
2out of 5
by A verified traveller

Just don't do it.

Posted 09-Aug-2016
Pros: Location
Cons: Lots, needs updating. Fire alarms need to be checked out and made sure they are functioning
We checked in & things seemed ok. The facility is not up to date & there is spackle all over the walls. The lobby area smelled. Got into our room, it was 80+ degrees in there. Took nearly 2 hours to cool down, the air conditioner seemed to be falling off of the wall. Took my daughter to the pool that is indoors. It was FREEZING. There were no towels in the pool area, went to get some from the front desk, they seemed put out about it. Bed was clean/comfortable. In a handicap room Awakened on Saturday am at 5:09 by the fire alarms going off...lights flashing/horrible noise. Scared our daughter. I asked the guy at the desk, he said someone was smoking in their room. When we arrived back at the hotel that afternoon about 4:30, the fire alarm was going off again (red flag!). Our daughter wanted to go to the pool again on Saturday afternoon. It was still freezing, there were still no towels. At 7am Sunday morning the fire alarms go off again. My husband was sitting in the lobby at this time drinking coffee. when it happened the guy went to the control panel on the wall started messing with things. No one ever took off to check anything out. At 7:20 it went off again. I had had enough. We loaded up and left. When I checked out at the desk I asked the guy about the fire alarms he said that someone had tried smoking in the room. I stated that that didn't make sense so many times and I didn't think one person smoking would set off the whole building. he shrugged and walked away.
2out of 5
by A verified traveller from Aztec, NM

Hotel was a disappointment

Posted 08-Aug-2016
Pros: not a whole lot, maybe the location
Cons: nicer staff, better breakfast even if just cereal and coffee, complimentary coffee, cleaner rooms
Location: location was good and plenty of restaurants near by.
Staff was rude. Dog poop on floor in front of lounge area. Breakfast items very minimal- kept running out. One of the rooms had weird stuff on the walls like mold.
3out of 5
by A verified traveller from Virginia

Close to Airport

Posted 03-Aug-2016
Pros: Close to Airport
Cons: Everything
This hotel was nothing to write home about!! It has not been updated in what appears to be years. While free, the breakfast was dismal at best with not much provided.
1out of 5
by A verified traveller from Nebraska

Naked people in our room

Posted 02-Aug-2016
Pros: Nothing.
Cons: Everything.
Gave us the wrong room with naked people in it. Gave us same room again. 3rd time the room had not been cleaned but said it had. Food on everything. Inch of dust. Common areas disgusting. Owners did not understand why we didn't want to stay. Another woman who checked in right after was given a room under construction and storing equipment. Air didn't work. DO NOT MAKE A RESERVATION FOR THIS HOTEL.