Title: Thilanka Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Thilanka Hotel Suburban hotel with free valet parking and 24-hour front desk ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8070000/8060100/8060082/cf3434e8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Royal Room | Balcony view](https://images.trvl-media.com/lodging/9000000/8070000/8060100/8060082/9e77962c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Room | Balcony view](https://images.trvl-media.com/lodging/9000000/8070000/8060100/8060082/1124d783.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/9000000/8070000/8060100/8060082/21c27d26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8070000/8060100/8060082/bff20d1b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Thilanka Hotel sits right in the shopping district but feels worlds away with its quiet outdoor pool and garden setting. Guests connect with WiFi in their rooms and have options to relax at the coffee shop or bar. A full breakfast starts each day right. 8.2 Very good ## Popular amenities - Bar - Breakfast available - Pool - Room service - 24/7 front desk - Air conditioning £167 includes taxes & fees 31 Oct - 1 Nov ## Room options ### Check availability for these dates Tonight [Oct 1 - Oct 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=8060082&PinnedHotelID=8060082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=8060082&PinnedHotelID=8060082&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=8060082&PinnedHotelID=8060082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=8060082&PinnedHotelID=8060082&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=8060082&PinnedHotelID=8060082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=8060082&PinnedHotelID=8060082&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8060082&PinnedHotelID=8060082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8060082&PinnedHotelID=8060082&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8070000/8060100/8060082/a06b7467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Balcony or patio Soundproofed Air conditioning LCD TV Premium bedding Egyptian cotton bed sheets Ceiling fan Private bathroom - 484 sq ft - Lake view - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8070000/8060100/8060082/9076ef25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Ceiling fan Egyptian cotton bed sheets Premium bedding Separate bedroom - 484 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed ![Royal Room | Balcony view](https://images.trvl-media.com/lodging/9000000/8070000/8060100/8060082/9e77962c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Room ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Egyptian cotton bed sheets Ceiling fan Private bathroom Coffee/tea maker - Sleeps 4 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKandy-Hotels-Thilanka-Hotel.h8060082.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKandy-Hotels-Thilanka-Hotel.h8060082.Hotel-Information) ## About the area Located in Kandy, Thilanka Hotel is in a shopping district and near a train station. Temple of the Tooth and Royal Palace of Kandy are local landmarks, and some of the area's attractions include New Ranweli Spice Garden and Royal Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium. [Visit our Kandy travel guide](https://www.expedia.co.uk/Kandy.dx178045) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.29132%2C80.64629&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rx7bIs9sDmbbnYu6aV-MFKi8pIk=) #. 03, Sangamitta Mawatha, Kandy, 20000 ### What's nearby - Kandy Lake - 3 min walk - 0.2 miles - Temple of the Tooth - 10 min walk - 0.6 miles - Royal Palace of Kandy - 12 min walk - 0.6 miles - Wales Park - 13 min walk - 0.7 miles - National Hospital Kandy - 2 min drive - 1.4 miles ### Getting around - Kandy Railway Station - 13 min drive - Colombo (CMB-Bandaranaike Intl.) - 166 min drive ### Restaurants - ‪World Of Spice - ‬19 min walk - ‪Hideout Lounge - ‬17 min walk - ‪Balaji Dosai - ‬16 min walk - ‪Senani Restaurant - ‬5 min drive - ‪The Empire Café - ‬15 min walk ## About this property ### Thilanka Hotel Upscale hotel in a shopping district At Thilanka Hotel, you can look forward to a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - An outdoor pool - Free valet parking - Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in - A lift, luggage storage and free newspapers Room features All guest rooms at Thilanka Hotel offer comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with satellite channels - Coffee/tea makers, ceiling fans and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10450000/10442700/10442617/w3836h2155x4y4-bc302291.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Kandy Kandy - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 480 reviews £68 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=10442617&PinnedHotelID=10442617&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/15dbde6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cinnamon Citadel Kandy Kandy - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 322 reviews £58 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/92000000/91890000/91881600/91881522/3f9d7c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Serendib Hotel Kandy - 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Pool - Kids pool - Parking included - Free WiFi 7.2 Good 161 reviews £69 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=12367619&PinnedHotelID=12367619&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/95000000/94920000/94914100/94914079/w7946h5304x7y0-da702894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taru Villas Kandy Kandy - Pool - Breakfast included - Parking included - Free WiFi 9.8 Exceptional 48 reviews £115 includes taxes & fees 2 Oct - 3 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=94914079&PinnedHotelID=94914079&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/30000000/29930000/29922400/29922346/513e1ecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Radh Hotel Kandy - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 156 reviews £148 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=29922346&PinnedHotelID=29922346&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free valet parking on site ### Food and drink - Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Computer station ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 4 floors - Banquet hall - Built in 1977 - Designated smoking areas ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: USD 54.80 We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children - Airport shuttle fee: USD 60 per vehicle (one-way) - Rollaway bed fee: USD 20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Thilanka Thilanka Hotel Thilanka Kandy Thilanka Hotel Kandy Thilanka Thilanka Hotel Hotel Thilanka Hotel Kandy Thilanka Hotel Hotel Kandy ## Frequently asked questions ### Does Thilanka Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Thilanka Hotel? > As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Thilanka Hotel on 31 Oct 2025 start from £167.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kandy-Hotels-Thilanka-Hotel.h8060082.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Thilanka Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Thilanka Hotel? > Valet parking is free at this property. ### What time is check-in at Thilanka Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Thilanka Hotel? > Checkout is at noon. ### Does Thilanka Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies. ### Where is Thilanka Hotel located? > Situated in a shopping district, this hotel is within a 10-minute walk of Udawatta Kele Sanctuary and Kandyan Art Association & Cultural Centre. National Museum and British Garrison Cemetery are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Thilanka Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 38 8 - Good 33 6 - Okay 12 4 - Poor 6 2 - Terrible 4 ### 10/10 Excellent #### Jiwanka 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay when visiting the temple. Hotel is well maintained, and the staff is excellent. Food selection and preparation is good. ##### Jiwanka Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Porama 27 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and the lobby manager provided excellent service and it almost felt like home to us.. Thank you and would definitely stay next time I visit Kandy ##### Porama Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### Zbigniew 17 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient location and very good restaurant Convenient location. Great view. Clean and comfortable. Very good restaurant - many testy food options. ##### Zbigniew Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Vanessa 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best thing about the Thilanka is the location and stunning view from the pool. The rooms are spacious and comfortable but slightly tired. The buffet offered a good selection of food and both breakfast and dinner. Would definitely recommend staying here, excellent value for money. ##### Vanessa Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Asitha 20 May 2025 ##### Asitha Stayed 1 night in May 2025 ### 10/10 Excellent #### MATT 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MATT Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Andrew 1 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Andrew Stayed 1 night in Aug 2024 ### 8/10 Good #### Isabel 21 Jul 2024 Liked: Cleanliness, staff & service ##### Isabel Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### simon 28 Jun 2024 Liked: Cleanliness, staff & service ##### simon Stayed 2 nights in May 2024 ### 10/10 Excellent #### HIROYUKI 13 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### スリランカ夫婦旅行 宿泊した部屋はダブルベッドの部屋でしたが、ベランダからはカンディー湖が見え、夫婦二人でゆったりと過ごすことが出来ました。 食事も豊富でどれもおいしく、もう一度、泊まりたいと思えるホテルでした。 ##### HIROYUKI Stayed 1 night in May 2024 ### 6/10 Okay #### Philippe 11 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Philippe Stayed 1 night in May 2024 ### 10/10 Excellent #### J 4 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### J Stayed 1 night in Dec 2023 ### 8/10 Good #### Lorrie 31 Oct 2023 Liked: Staff & service, room comfort ##### Lorrie Stayed 1 night in Oct 2023 ### 8/10 Good #### Francois 27 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel pendant la pandémie Nous avons ete confiné a l'hôtel pendant 4 nuits! Le personnel a ete tres gentil, le gerant aussi, mais je trouve deplorable que l'on ne nous ai pas donné les grandes chambres que nous devions avoir, on nous a installés les quelques clients de l'hôtel dans la section la plus veille, les chambres etaient petites et le balcon donnait sur le building en construction, la vue du lac de côté, on aurais pu nous donner les belles chambres etant confinés a l'hôtel ! La nourriture du restaurant est moyen et il y avait énormément de moustiques ! ##### Francois Stayed 1 night in Mar 2020 ### 10/10 Excellent #### David 16 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It was great It was great! ##### David Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Verified traveller 21 Feb 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Poor staff attitude and service Good view and swimming pool though ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Trevor 17 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great but.... This is a premier hotel. The room was generous and comfortable. The issues that distracted from our stay was the overpriced breakfast and dinner buffet. Overpriced in the sense that for the price charged the offering lacked a wow factor. There were some minor plumbing issues that weren't serious but indicative of a lack of attention to detail. The currency exchange rate offered was the worst that we encountered anywhere in Sri Lanka. Not something of which to be proud. ##### Trevor Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller 9 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First of all, sharp practice. The photo of the swimming pool and some others that you have no your website for the Thilanka is NOT the Thilanka Hotel in Kandy. It is of some other hotel which is clearly on the coast. This hotel is described as a 4 star. This is clearly false from the moment you walk into ther cramped shabby building and are met by clearly untrained staff. It is at best a very weak 3 star hotel. The general condition of the place is shabby - dirty, badly painted, not maintained, liberally filled with insects and a swarm of mosquitoes at night. The food was appalling - cheap bread left out overnight, sweetened and watered down juices and coffee the like of which i haven't tasted in over 30 years. Staff were clueless, poorly trained and lacked the kind of essential English skills needed in this industry (and which we found in every other of the 7 hotels we stayed in in Sri Lankla during our stay). our room - the 'suite'!! A large leftover space at the end of the corridor with not a right-angle in the place. Curtains which didn't open; windows to a microscopic balcony whch had not been cleaned in a very long time; mosquitoes everywhere (and our driver's room had bed bugs meaning he had to sleep in the car! Three nights at this hotel cost more than a genuine 5 star hotel in Colombo - the Cinnamon Grand. All in all a rip-off. Despite complaining to the reception staff, nothing was done either because they could be bothered, didn't know what to do, or just forgot. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 16 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 13 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities C’est un bon rapport qualité-prix. Belle vue. À 200 mètres du temple de la relique de la dent de bouddha. ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller 13 Jan 2020 Liked: Cleanliness, room comfort WiFi Connection very bad ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 12 Jan 2020 Liked: Cleanliness Disliked: Staff & service I requested a quiet room months in advance but was given a noisy one overlooking the pool and restaurant. I was told the hotel was full but they agreed to change rooms after asking to speak with the manager. I booked half board but the waiter was adamant I was on BB and waved his sheet at me stating this. Very rude and unprofessional but he later admitted he was wrong after I suggested he check with the manager. Veg and non veg options were in the same heated trays and food items were not all labelled to indicate what was veg. Horrendous experience with onward transport arranged through hotel. It was expensive but I was promised a new comfortable car with large boot. I complained to the transport owner after getting an old rusty dented vehicle which didn’t fit our bags. He was very rude and said look elsewhere! Ended up with a 13 year old van which was stopped by other drivers on route as the buffer was falling off and then stopped working near the destination as ‘ it struggles with hill climbs’ so we had to stop and let the car rest and drive slowly . The driver was however excellent and professional in dealing with the poorly maintained vehicle. I would recommend booking a vehicle privately and checking the condition the day before. I asked to speak with the general manager a few times during the stay but was told he was not available. Poor customer service and apathetic management ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 14 Dec 2019 Liked: Cleanliness, staff & service, amenities Great breakfast, good location. Building a bit of a slap job but rooms are huge and have all you need ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller 8 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel but found the corridors echoed making it a bit noisy. Friendly staff. Could do with a gym though ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Darren 29 Nov 2019 ##### Darren Stayed 2 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Avani Kalutara Resort](https://www.expedia.co.uk/Kalutara-Hotels-Avani-Kalutara-Resort.h4031708.Hotel-Information) > > [Cinnamon Bentota Beach – Signature Selection](https://www.expedia.co.uk/Bentota-Hotels-Cinnamon-Bentota-Beach.h36466861.Hotel-Information) > > [Kahanda Kanda](https://www.expedia.co.uk/Angulugaha-Hotels-Kahanda-Kanda.h11263998.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.co.uk/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Pandanus Beach Resort & Spa](https://www.expedia.co.uk/Induruwa-Hotels-Pandanus-Beach-Resort-Spa.h11289546.Hotel-Information) > > [Vivanta Colombo, Airport Garden](https://www.expedia.co.uk/Seeduwa-Katunayake-Hotels-Vivanta-Colombo.h526350.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.co.uk/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [The Golden Crown Hotel](https://www.expedia.co.uk/Kandy-Hotels-The-Golden-Crown-Hotel.h19397949.Hotel-Information) > > [Le Grand Galle](https://www.expedia.co.uk/Galle-Hotels-Le-Grand-Galle-By-Asia-Leisure.h24010679.Hotel-Information) > > [The Fortress Resort & Spa](https://www.expedia.co.uk/Koggala-Hotels-The-Fortress-Resort-Spa.h7821441.Hotel-Information) > > [Earl's Regency](https://www.expedia.co.uk/Kandy-Hotels-Earls-Regency.h1523191.Hotel-Information) > > [Shangri-La Hambantota](https://www.expedia.co.uk/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Taj Bentota Resort & Spa](https://www.expedia.co.uk/Bentota-Hotels-Taj-Bentota-Resort-Spa.h581365.Hotel-Information) > > [go camping](https://www.expedia.co.uk/Go-Camping.h23256271.Hotel-Information) > > [Cinnamon Lodge](https://www.expedia.co.uk/Habarana-Hotels-Cinnamon-Lodge.h1854476.Hotel-Information) > > [The Golden Ridge Hotel](https://www.expedia.co.uk/Nuwara-Eliya-Hotels-The-Golden-Ridge-Hotel.h29024680.Hotel-Information) > > [Ceylon Tea Trails - Relais and Chateaux - All Inclusive](https://www.expedia.co.uk/Norwood-Hotels-Ceylon-Tea-Trails.h4045356.Hotel-Information) > > [98 Acres Resort & Spa](https://www.expedia.co.uk/Ella-Hotels-98-Acres-Resort-Spa.h15504051.Hotel-Information) > > [The Westbury Palace](https://www.expedia.co.uk/Nuwara-Eliya-Hotels-The-Westbury-Palace.h48402950.Hotel-Information) > > [The Sun House](https://www.expedia.co.uk/Galle-Hotels-The-Sun-House.h15677263.Hotel-Information) > > [Amaya Beach Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Amaya-Beach-Pasikudah.h6780993.Hotel-Information) > > [Aliya Resort & Spa](https://www.expedia.co.uk/Avudangawa-Hotels-Aliya-Resort-Spa.h9849536.Hotel-Information) > > [Cinnamon Bey Beruwala](https://www.expedia.co.uk/Beruwala-Hotels-Cinnamon-Bey-Beruwala.h8256226.Hotel-Information) > > [Habarana Village by Cinnamon](https://www.expedia.co.uk/Habarana-Hotels-Habarana-Village-By-Cinnamon.h4031747.Hotel-Information) > > [Sun Siyam Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Sun-Siyam-Pasikudah.h9272270.Hotel-Information) > > [Hotel Sigiriya](https://www.expedia.co.uk/Sigiriya-Hotels-Hotel-Sigiriya.h1609730.Hotel-Information) > > [Anantara Peace Haven Tangalle Resort](https://www.expedia.co.uk/Tangalle-Hotels-Anantara-Peace-Haven-Tangalle-Resort.h11229814.Hotel-Information) > > [W15 Weligama](https://www.expedia.co.uk/Weligama-Hotels-W15.h11560777.Hotel-Information) > > [Sheraton Kosgoda Turtle Beach Resort](https://www.expedia.co.uk/Kosgoda-Hotels-Sheraton-Kosgoda-Turtle-Beach-Resort.h48743974.Hotel-Information) > > [Maalu Maalu Resort & Spa](https://www.expedia.co.uk/Pasikuda-Hotels-Maalu-Maalu-Resort-Spa.h6504916.Hotel-Information)