Radisson Hotel Kandy

Photo gallery for Radisson Hotel Kandy

Primary image
Outdoor pool, pool loungers
View from room
View from room
Minibar, in-room safe, desk, laptop workspace

Overview of Radisson Hotel Kandy

Radisson Hotel Kandy

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000

Explore the area

  • Popular LocationMalwathu Maha Viharaya6 min walk
  • Popular LocationTemple of the Tooth18 min walk
  • AirportKandy (KDZ-Polgolla Reservoir)22 min drive
  • Popular LocationAmbuluwawa Temple107 min drive

Choose dates to view prices

About this area

Kandy

Located in Kandy, Radisson Hotel Kandy is in the city centre and near a train station. Don't miss out on a visit to Royal Botanical Garden.

What's nearby

  • Malwathu Maha Viharaya - 6 min walk
  • Lakeside Adventist Hospital - 13 min walk
  • Temple of the Tooth - 18 min walk
  • Kandy Lake - 1 min drive
  • Ambuluwawa Temple - 107 min drive

Getting around

  • Kandy Railway Station - 6 min drive

About this property

Radisson Hotel Kandy

4-star hotel near Temple of the Tooth
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and a meeting room.
Radisson Hotel Kandy offers 122 accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Kandy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 60
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 180 out of 348 reviews
5 - Excellent 52%
Rating 4 - Good. 131 out of 348 reviews
4 - Good 38%
Rating 3 - Okay. 28 out of 348 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 348 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 348 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Great service. Excellent breakfast
Stayed 5 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Kandy
Good option, well priced and clean
Stayed 1 night in Mar 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service
Won't be recommending this place.
The hotel doesn't live up to the expectation. The staff really should get more training In customer service. It's a chain, but a sri lankan chain - they are doing things of how they see it in their own perspective. Even though the hotel is new it is already very "tired". All of the mirrors were foggy (maybe that's the design?). The breakfast was no good at all. Could've stayed at a much nicer place with greater service for half the price!
Stayed 2 nights in Dec 2021

5/5 Excellent

Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only
Lovely airy reception area. Staff very friendly and efficient. Room was a good size - very clean and comfortable . Great nights sleep in a scrumptious bed . Loved the view from the upstairs bar/pool area at night - worth a visit .
Stayed 1 night in Feb 2020