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Mahaweli Reach Hotel

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mahaweli Reach Hotel

Mahaweli Reach Hotel

5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • AirportKandy (KDZ-Polgolla Reservoir)5 min drive
  • Popular LocationAsgiri Maha Viharaya6 min drive
  • Popular LocationUdawatta Kele Sanctuary8 min drive
  • Popular LocationRoyal Palace of Kandy11 min drive

Choose dates to view prices

About this area

Kandy

Located in Kandy, Mahaweli Reach Hotel is in the city centre and on a river. International Buddhist Museum and National Museum are cultural highlights, and some of the area's activities can be experienced at Dhamma Kuta Vipassana Meditation Centre and Kadugannawa Tea Factory & Sales Center. Travelling with kids? Consider Royal Botanical Garden, or check out an event or a game at Asgiriya Stadium. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Asgiri Maha Viharaya - 6 min drive
  • Udawatta Kele Sanctuary - 8 min drive
  • Natha Devale - 10 min drive
  • Royal Palace of Kandy - 11 min drive
  • Bahirawakanda Vihara Buddha - 13 min drive

Getting around

  • Kandy Railway Station - 13 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 120 min drive

Restaurants

  • Flower Song - 5 min drive
  • Balaji Dosai - 5 min drive
  • Pizza Hut - 5 min drive
  • The Empire Café - 5 min drive
  • Barista Lavazza - 5 min drive

About this property

Mahaweli Reach Hotel

Family-friendly hotel with full-service spa and free valet parking
A full-service spa, a restaurant and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 91 rooms offer free WiFi, balconies and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, coffee makers and pillow menu.
Mahaweli Reach Hotel offers 91 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies. A pillow menu is available. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3058 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for LKR 3000.00 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: LKR 15000 per vehicle (one way)
  • Rollaway bed fee: LKR 3000.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Mahaweli Reach
Mahaweli
Mahaweli Hotel
Mahaweli Reach
Mahaweli Reach Hotel
Mahaweli Reach Hotel Kandy
Mahaweli Reach Kandy
Hotel Mahaweli Reach
Mahaweli Reach Hotel Hotel
Mahaweli Reach Hotel Kandy
Mahaweli Reach Hotel Hotel Kandy

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 38 out of 93 reviews
5 - Excellent 41%
Rating 4 - Good. 34 out of 93 reviews
4 - Good 37%
Rating 3 - Okay. 11 out of 93 reviews
3 - Okay 12%
Rating 2 - Poor. 6 out of 93 reviews
2 - Poor 6%
Rating 1 - Terrible. 4 out of 93 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid at all costs
Avoid at all costs. Pros: Service at the spa and restaurant was good. Cons: Old hotel, old furniture, mattress was hard and has that little ledge on the edges, like your parents mattress from 40yrs ago. Sheets were tired, I felt disgusting lying there and thankful that it was only 1 night. Air con was not effective. Poor service and communication. When I checked in, I asked for a late checkout, they agreed 12pm and wrote it down. At 11.30 the next day they called, asking why I hadn’t checked out. I told them I had a late check-out which should be in their system, and can they send someone up in 5mins to take my bags. No one came. When I checked in, I asked would there be a spa menu. They said yes it is in the room. It wasn’t in the room, I called reception, they told me to call the spa, the spa told me to ask reception. Seriously, get your act together guys, I want to spend money at the spa and you don’t even want it. The guy at reception told me contradictory hours for the spa service times. Service wise- whenever I had to sign something, they put it in front of me and didn’t say a word- never experienced such rudeness at a hotel. It was a horrible stay and when I checked out, the lady asked how my stay was. I told her that I was disappointed, and the reasons why. Then to sort my payment, she directed me to another lady (whom I thought was more senior), who didn’t say a thing or ask how my stay was, simply printed the invoice for signing.
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and great service,
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mahawell Reach Hotel was a welcome respite after many hours of driving. Large comfortable rooms with all the usual 4 star hotel inclusions. Great bed. The shower was over the bath and quite deep so if you have mobility issues I would recommend asking for a room with separate shower. The breakfast was the usual but nice buffet style (excellent omelette). We stayed two nights and this hotel was good.
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting overlooking the Mahaweli River is simply beautiful. Lovely sunsets!
Stayed 2 nights in Apr 2019

3/5 Okay

Stayed 1 night in Mar 2019