Hotel Topaz

Photo gallery for Hotel Topaz

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Hotel Topaz

Hotel Topaz

3.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Aniwatte, Kandy, 2000

Explore the area

  • Popular LocationBahirawakanda Vihara Buddha19 min walk
  • Popular LocationKandy Clock Tower7 min drive
  • Popular LocationKandy General Hospital13 min drive
  • AirportKandy (KDZ-Polgolla Reservoir)23 min drive

Choose dates to view prices

About this area

Kandy

Located in Kandy, Hotel Topaz is in the business district and on a lake. Royal Palace of Kandy and Temple of the Tooth are local landmarks, and the area's natural beauty can be seen at Central Highlands of Sri Lanka and Kandy Lake. Travelling with kids? Consider Royal Botanical Garden, or check out an event or a game at Asgiriya Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours.

What's nearby

  • Bahirawakanda Vihara Buddha - 19 min walk
  • Asgiriya Stadium - 4 min drive
  • Asgiri Maha Viharaya - 5 min drive
  • Kandy Clock Tower - 7 min drive
  • Kandy General Hospital - 13 min drive

Getting around

  • Kandy Railway Station - 11 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 116 min drive

Restaurants

  • Dine-More - 11 min walk
  • Kandy Muslim Hotel - 3 min drive
  • The Pub - 3 min drive
  • CEYLON TEA CABIN - 3 min drive
  • The Bakers House - 3 min drive

About this property

Hotel Topaz

Family-friendly resort with 2 restaurants and rooftop terrace
This resort features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Topaz offers 73 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages spoken

English, French, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: LKR 1500 for adults and LKR 800 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 32-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 12:30 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for LKR 2500.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: LKR 1500 for adults and LKR 800 for children (approximately)
  • Airport shuttle fee: LKR 8000.00 per vehicle (one way)
  • Airport shuttle fee per child: LKR 8000.00 (one-way), (from 5 to 15 years old)
  • Rollaway bed fee: LKR 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Topaz
Hotel Topaz Kandy
Topaz Kandy
Hotel Topaz Kandy
Hotel Topaz Resort
Hotel Topaz Resort Kandy

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 7 out of 30 reviews
5 - Excellent 23%
Rating 4 - Good. 16 out of 30 reviews
4 - Good 53%
Rating 3 - Okay. 5 out of 30 reviews
3 - Okay 17%
Rating 2 - Poor. 2 out of 30 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 30 reviews
1 - Terrible 0%

4.0/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Clean rooms, good space, comfortable beds & good ambience. Pool is nice too! The property is on the hill so the view is amazing. I would recommend booking it
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace. Very nice pool but lots of steps down to it so we used it less than we normally would have. Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
Stayed 4 nights in Jan 2020

4/5 Good

Stayed 1 night in Apr 2019

3/5 Okay

Travelled with partner
Disliked: Cleanliness
An average hotel with friendly staff
Stayed 2 nights in Apr 2019

4/5 Good

Stayed 1 night in Apr 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outside Kandy transport is required to and from Shuttle bus is mainly for staff Hotel is primarily used by travel firms Views are brilliant
Stayed 3 nights in Apr 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; clean rooms and great staff. Restaurant was also very good
Stayed 1 night in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
one night stay at Topaz Kandy
The hotel has a good view and the service was good.. but the property is old and the rooms are okay.. ideal for a short stay..
Stayed 1 night in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with a view
A very nice hotel on top of a hill with a stunning view. 10-15 min walk from hustle and bustle of Kandy, which is a bonus. Smooth check in which was important after a long flight and a long taxi ride from the airport to Kandy. Staff very helpful and attentive, a huge comfy clean room with a nice view. Breakfast buffet highly recommended: a very good variety of food (including English and Asian), very good quality, very tasty. We have also tried their buffet and were not disappointed. The hotel has also a nice pool area with a pool bar. This hotel was a pleasant surprise. Advertised on Hotels.com as 3* but I think it is 4* Highly recommended.
Stayed 3 nights in Jan 2019