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Hotel Suisse

Photo gallery for Hotel Suisse

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Suisse

Hotel Suisse

3.5 star property

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000

Explore the area

  • Popular LocationKandy Lake1 min walk
  • Popular LocationKandy Clock Tower16 min walk
  • Popular LocationTemple of the Tooth9 min drive
  • AirportKandy (KDZ-Polgolla Reservoir)22 min drive

Choose dates to view prices

About this area

Kandy

Located in Kandy, Hotel Suisse is in the historical district and next to a golf course. The area's natural beauty can be seen at Udawatta Kele Sanctuary and Royal Botanical Garden, while National Museum and Ceylon Tea Museum are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Pallekele International Cricket Stadium. Spend some time exploring the area's activities, including golf lessons, ecotours and outlet shopping.
Visit our Kandy travel guideOpens in a new window
Map

What's nearby

  • Kandy Lake - 1 min walk
  • Lakeside Adventist Hospital - 5 min walk
  • Malwathu Maha Viharaya - 6 min walk
  • Kandy Clock Tower - 16 min walk
  • Temple of the Tooth - 9 min drive

Getting around

  • Kandy Railway Station - 19 min walk

Restaurants

  • Mango Garden - 7 min walk
  • Café Banana Chill - 12 min walk
  • Worldspice - 12 min walk
  • Café Secret alley - 14 min walk
  • Café Walk - 14 min walk

About this property

Hotel Suisse

3.5-star golf hotel near Royal Palace of Kandy
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Hotel Suisse offers 90 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 8.00 for adults and USD 4 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Guest rating 3.5+
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Hotel
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3 star
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Business-friendly
Business-friendly
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 8.00 for adults and USD 4 for children (approximately)
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Suisse Hotel Kandy
Suisse Kandy
Hotel Suisse Kandy
Hotel Suisse Hotel
Hotel Suisse Kandy
Hotel Suisse Hotel Kandy

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 12 out of 62 reviews
5 - Excellent 19%
Rating 4 - Good. 23 out of 62 reviews
4 - Good 37%
Rating 3 - Okay. 18 out of 62 reviews
3 - Okay 29%
Rating 2 - Poor. 5 out of 62 reviews
2 - Poor 8%
Rating 1 - Terrible. 4 out of 62 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

3.4/5

Property conditions & facilities

2.0/5

Eco-friendliness
Write a review

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice when booking this hotel
I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
Stayed 3 nights in Feb 2020

1/5 Terrible

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly But we have red bugs in bed It s very bad
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
Stayed 2 nights in Jan 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
Stayed 1 night in Jan 2020

3/5 Okay

Disliked: Property conditions & facilities
Old colonial style
Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
Stayed 1 night in Nov 2019

3/5 Okay

Travelled with partner
Disliked: Property conditions & facilities
We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Stayed 1 night in Nov 2019

4/5 Good

Travelled with family
Liked: Staff & service
It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
Stayed 1 night in Sep 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking & spacious rooms & friendly staff ,
Stayed 4 nights in Aug 2019

4/5 Good

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019