Heritance Tea Factory

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Memory-foam beds, in-room safe, blackout curtains, iron/ironing board
Memory-foam beds, in-room safe, blackout curtains, iron/ironing board
Memory-foam beds, in-room safe, blackout curtains, iron/ironing board
Memory-foam beds, in-room safe, blackout curtains, iron/ironing board

Overview of Heritance Tea Factory

Heritance Tea Factory

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Kandapola Nuwara Eliya, Kandapola

Explore the area

  • Popular LocationPedro Tea Factory18 min drive
  • Popular LocationLover's leap Waterfall22 min drive
  • Popular LocationAmbuluwawa Temple83 min drive

Choose dates to view prices

About this area


Located in Kandapola, Heritance Tea Factory is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horton Plains National Park and Pidurutalagala. Pedro Tea Factory and Hakgala Botanic Gardens are also worth visiting.

What's nearby

  • Pedro Tea Factory - 18 min drive
  • Lover's leap Waterfall - 22 min drive
  • Sri Baktha Hanuman Kovil - 29 min drive
  • Pidurutalagala - 36 min drive
  • Ambuluwawa Temple - 83 min drive

Getting around

  • Haputale Railway Station - 76 min drive


  • Milano - 22 min drive
  • De Silva Food - 22 min drive
  • Sri Ambaal - 22 min drive
  • Thaj Hotel and Bake House - 22 min drive
  • Araliya City Food Court - 22 min drive

About this property

Heritance Tea Factory

Luxury hotel with full-service spa and free valet parking
Along with a full-service spa, this hotel has a fitness centre and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, concierge services and dry cleaning. All 50 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and memory foam beds. Guests will also find LCD TVs, room service and rainfall showerheads.
Heritance Tea Factory offers 50 accommodations with a safe and complimentary bottles of water. Beds feature memory foam mattresses. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets. This Kandapola hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: LKR 25 for adults and LKR 12 for children
  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Ecotours
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Playground

Family friendly

  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English


  • Garden
  • Picnic area
  • Terrace


  • Spa open daily


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking


  • Designated smoking areas

Restaurants on site

  • Kenmare Restaurant
  • Kenmare restaurant

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Rollaway/extra beds (surcharge)


  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Towels


  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water


  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in from 2:00 PM - 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: LKR 25 for adults and LKR 12 for children (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Kandapola
Heritance Tea Factory Hotel Kandapola

Overall score and ratings



Rating 5 - Excellent. 121 out of 200 reviews
5 - Excellent 61%
Rating 4 - Good. 54 out of 200 reviews
4 - Good 27%
Rating 3 - Okay. 13 out of 200 reviews
3 - Okay 7%
Rating 2 - Poor. 8 out of 200 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 200 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place and people are awesome, the food and service likewise. It was truly exceptional and the team should be very proud- a unique experience. The hotels rooms are not to the same standard as everything else but this is something that can be easily fixed with new drapes and carpet.
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Must stay here in Nuwara eliya
Amazing experience staying at this property. Highly recommended..
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and ambience. Great service. Food quality was below expectations.
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritance Tea Factory is a great place to experience. The staff are wonderful, the food is very good and all in all we’re very glad we stayed. The bathrooms are a bit passé and the décor is a bit drab... but... do go! The surrounding area is truly stunning and the cottage garden is enchanting. So much to do and see... a great quirky experience.
Stayed 2 nights in Mar 2020