Popular LocationLover's leap Waterfall22 min drive
Popular LocationAmbuluwawa Temple83 min drive
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About this area
Kandapola
Located in Kandapola, Heritance Tea Factory is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horton Plains National Park and Pidurutalagala. Pedro Tea Factory and Hakgala Botanic Gardens are also worth visiting.
Luxury hotel with full-service spa and free valet parking
Along with a full-service spa, this hotel has a fitness centre and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, concierge services and dry cleaning. All 50 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and memory foam beds. Guests will also find LCD TVs, room service and rainfall showerheads.
Heritance Tea Factory offers 50 accommodations with a safe and complimentary bottles of water. Beds feature memory foam mattresses. LCD televisions are featured in guestrooms.
Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets. This Kandapola hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa.
The spa is open daily.
Awards and affiliations
Green/Sustainable Property This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: LKR 25 for adults and LKR 12 for children
1 coffee shop/cafe
Room service available
Things to do
Ecotours
Fitness centre
Full-service spa
Mini golf
Playground
Family friendly
Laundry facilities
Mini golf
Playground
Rollaway/extra beds (surcharge)
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Languages spoken
English
Outdoors
Garden
Picnic area
Terrace
Spa
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: LKR 25 for adults and LKR 12 for children (approximately)
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Kandapola
Heritance Tea Factory Hotel Kandapola
Overall score and ratings
4.4
Excellent
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The place and people are awesome, the food and service likewise. It was truly exceptional and the team should be very proud- a unique experience. The hotels rooms are not to the same standard as everything else but this is something that can be easily fixed with new drapes and carpet.
The Heritance Tea Factory is a great place to experience. The staff are wonderful, the food is very good and all in all we’re very glad we stayed. The bathrooms are a bit passé and the décor is a bit drab... but... do go! The surrounding area is truly stunning and the cottage garden is enchanting. So much to do and see... a great quirky experience.