Title: Ice Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ice Hotel Riverside hotel with sauna and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/1f3bfd4c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/91cd1eb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/5a08c401.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Tent | Bed sheets](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/c8931a49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/b607e088.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Icehotel near Jukkasjarvi Kyrka offers a distinctive retreat with on-site shopping and a welcoming lobby fireplace. Guests can enjoy invigorating activities like snowshoeing, cycling or rafting, then unwind in the sauna or participate in boat tours and fishing excursions. 9.0 Wonderful ## Popular amenities - 24/7 front desk - Bar - Housekeeping - Pet-friendly - Laundry - Parking included £114 includes taxes & fees 22 Nov - 23 Nov ## Room options ### Check availability for these dates Tonight [Oct 24 - Oct 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1545892&PinnedHotelID=1545892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1545892&PinnedHotelID=1545892&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 25 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=1545892&PinnedHotelID=1545892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=1545892&PinnedHotelID=1545892&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1545892&PinnedHotelID=1545892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1545892&PinnedHotelID=1545892&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1545892&PinnedHotelID=1545892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1545892&PinnedHotelID=1545892&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Bed sheets](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/0520e553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin (Arctic) 10.0 Exceptional 1 review ### Highlights Heating Free cots/infant beds Mini-fridge Dining table Smart TV Blackout curtains Private bathroom Hairdryer - 355 sq ft - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![Bed sheets](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/ddc09b71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Kaamos) 9.0 Wonderful 19 reviews ### Highlights Heating Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Hairdryer Electric kettle Digital channels - 301 sq ft - Sleeps 2 - 2 Single Beds ![Superior Room (Kaamos) | Bed sheets](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/b847c984.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Kaamos) 9.2 Wonderful 5 reviews ### Highlights Heating Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Bathrobes Private bathroom Electric kettle - 301 sq ft - Sleeps 2 - 2 Single Beds ![Bed sheets](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/2c1ec85e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Ice) ### Highlights Heating 2 bathrooms Hairdryer Daily housekeeping - Sleeps 2 - 2 Single Beds ![Bed sheets](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/2c1ec85e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Ice) ### Highlights Heating 2 bathrooms Hairdryer Daily housekeeping - Sleeps 3 - 3 Single Beds ![Bed sheets](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/4314ce84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Art Suite 365 ### Highlights Heating 2 bathrooms Hairdryer Daily housekeeping - Sleeps 2 - 1 Double Bed ![Bed sheets](https://images.trvl-media.com/lodging/2000000/1550000/1545900/1545892/b5496ae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kaamos Deluxe ### Highlights Heating Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Hairdryer Electric kettle Espresso maker - 312 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJukkasjarvi-Hotels-Ice-Hotel.h1545892.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJukkasjarvi-Hotels-Ice-Hotel.h1545892.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C67.84990%2C20.59691&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tEWw3a0TB0aBf-pilzLbTVa6RBA=) Marknadsvägen 63, Jukkasjärvi, 98137 #### What's nearby - Jukkasjärvi Church - 14 min walk - 0.8 miles - Jukkasjarvi Kyrka - 16 min drive - 5.2 miles - Kiruna Church - 19 min drive - 12.0 miles - Samegården - 20 min drive - 12.8 miles - Kiruna Mine - 23 min drive - 14.0 miles #### Getting around - Kiruna Station - 22 min drive - Kiruna (KRN) - 16 min drive #### Restaurants - ‪Icebar Jukkasjärvi - ‬1 min walk - ‪Icehotel Restaurant - ‬2 min walk - ‪Sapmi Cafe - ‬14 min walk - ‪Icehotel Staff Canteen - ‬2 min walk - ‪Icehotel Lounge - ‬2 min walk ## About this property ### Ice Hotel Hotel near Jukkasjärvi Church Located close to Jukkasjarvi Kyrka, Ice Hotel provides shopping on-site, laundry facilities and a fireplace in reception. Adventurous travellers may like the rafting, snowmobiling and cycling at this hotel. For some rest and relaxation, visit the sauna. Enjoy on-site activities, such as boat tours and fishing. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - Free self-parking - Bike hire, an electric car charging station and 3 meeting rooms - Luggage storage, wedding services and a 24-hour front desk - Guest reviews give top marks for the helpful staff More amenities include: - Showers, hairdryers and shampoo - Heating and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/104000000/103870000/103865600/103865589/06c52b96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Hotel Frost – Hotel & Spa Kiruna - Pool - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 294 reviews £106 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=103865589&PinnedHotelID=103865589&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace](https://images.trvl-media.com/lodging/72000000/71650000/71641200/71641183/5cc0f236.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scandic Kiruna Kiruna - 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26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=114577729&PinnedHotelID=114577729&HadPinnedHotel=true®ionId=-1&adults=2) ![Fishing](https://images.trvl-media.com/lodging/2000000/1490000/1486800/1486762/2b61d09a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotell E10 Kiruna - Breakfast included - Parking included - Free WiFi - Restaurant 7.6 Good 310 reviews £111 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=1486762&PinnedHotelID=1486762&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Kitchen | Desk, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/114000000/113220000/113214300/113214218/w3000h1999x0y0-5a56f3a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kiruna City Studios Kiruna - Kitchen - Free WiFi - Soundproof rooms - Microwave 8.2 Very good 24 reviews £105 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=113214218&PinnedHotelID=113214218&HadPinnedHotel=true®ionId=-1&adults=2) ![Billiards](https://images.trvl-media.com/lodging/21000000/20130000/20121100/20121077/b622d271.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malmfältens Logi & Konferens - Hostel Kiruna - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 393 reviews £66 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=20121077&PinnedHotelID=20121077&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/47000000/46070000/46061200/46061114/c0b714ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RIBO Apartment Aurora Kiruna - Parking included - Free WiFi - Air conditioning - Laundry 7.2 Good 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=46061114&PinnedHotelID=46061114&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Things to do - Bicycle rentals - Boat tours - Cross-country skiing - Fishing - Rafting - Sauna - Shopping - Snowmobiling ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of towels on request - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms ### Outdoors - On a river ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - No lift (single-level property) - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - Banquet hall - Designated smoking areas (fines apply) - Fireplace in lobby - Locally-owned and organised tours and activities - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### More - Heating ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April. Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of SEK 300 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Pet fee: SEK 300 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Icehotel Icehotel Hotel Icehotel Hotel Jukkasjarvi Icehotel Jukkasjarvi Ice Hotel Sweden Icehotel Sweden/Jukkasjarvi Icehotel Sweden/Jukkasjarvi Ice Hotel Sweden Icehotel ## Frequently asked questions ### Is Ice Hotel pet-friendly? > Yes, dogs are allowed at this property. There's a fee of SEK 300 per accommodation, per stay. Service animals are exempt from fees. ### How much does it cost to stay at Ice Hotel? > As of 24 Oct 2025, prices found for a 1-night stay for 2 adults at Ice Hotel on 22 Nov 2025 start from £113.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Jukkasjarvi-Hotels-Ice-Hotel.h1545892.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Ice Hotel? > Self-parking is free at this property. ### What time is check-in at Ice Hotel? > Check-in start time: 3 PM; check-in end time: anytime. ### What time is check-out at Ice Hotel? > Checkout is at 11 AM. ### Where is Ice Hotel located? > Situated on a river, this hotel is 0.7 mi (1.2 km) from Jukkasjärvi Church, and within 12 mi (20 km) of Jukkasjarvi Kyrka and Kiruna Church. Kiruna Folkets Hus and Samegården are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ice Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 439 8 - Good 192 6 - Okay 61 4 - Poor 22 2 - Terrible 11 ### 10/10 Excellent #### Andy 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stayed in a cold room. Outstanding experience. The artwork in each room is fantastic. ##### Andy Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Debra 27 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bucket List Trip Amazing unique experience. Got to see the Auroras from right behind the hotel (without having to sign up for their tour). They provided snowsuits and boots which was so helpful! ![](https://a.travel-assets.com/ugc/hotel-reviews/D1A4AA81AF43F689625230BACAD9C2933EC0F6E61743102295444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Debra Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Lauren 13 Feb 2025 Liked: Amenities We stayed 1 night in one of the cold rooms and it was a fun experience. We went cross country skiing the next morning and had the best time with our guide! Highly recommend! ##### Lauren Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Bipul 13 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities one of the most beautiful and unique properties with excellent facilities. ##### Bipul Stayed 1 night in Feb 2024 ### 6/10 Okay #### Lane 9 Apr 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Highs - amazing ice hotel, wonderful main restaurant, lovely bar and adventure center, friendly staff (though too few), proximity to Sami center. Lows - crowded messy lobby, long lines, minimal amenities before or after ice hotel night, very out of date "chalet" room, general uncleanliness. ##### Lane Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jay 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experience ##### Jay Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Shun 15 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So special amazing experience ! ##### Shun Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Chung Yi 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room is quite so big. Very warm and clean. ##### Chung Yi Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Michael 18 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the employees were knowledgeable and courteous, the food was excellent, and the Ice Hotel was magnificent! ##### Michael Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Harry 5 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and helpful especially the bartender at the ice bar. ##### Harry Stayed 1 night in Dec 2023 ### 8/10 Good #### Mignon 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of the staff here are down to earth and very helpful with answering our questions. The warm hotel is simple and clean. I like it being quiet which made our stay peaceful. The location is also close by the waters and nature always is a plus! I can always go back here to experience these one again! ##### Mignon Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Gregory 11 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent experience ##### Gregory Stayed 1 night in Feb 2024 ### 8/10 Good #### miguel 8 Oct 2024 Liked: Staff & service, amenities, property conditions & facilities Quite an experience . Had a good night to take pictures of Northern Lights. Ice Sculptures of all room are amazing. Each room has its own. Worth the trip ##### miguel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### John 11 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really worth it Everything in the hotel was really nice. The staff took really care of us. Maybe one thing that could step up is the breakfast the day after. Should be more local groceries. ![](https://a.travel-assets.com/ugc/hotel-reviews/90D9B2E688CE8D499B05E48299197572ED63753D1705000885684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E0F499C5D9A6FB0B09C2F580652233D49E692B331705000962567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8BDC17910ACBC320DE2F6C9EBF53785F14D7A45C1705000976632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/331FB57B09A6940DA985FA5FC1947DC975DF1F911705000977300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Ana Maria 16 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Being able to see the Northern Lights. ##### Ana Maria Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Tammie 5 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay in the Cabin in the Woods The stay in the Icehotel was amazing. It's a once in a lifetime experience. We stayed in the artsuite Cabin in the Woods which was so charming. I was also amazed at how warm the sleeping bags provided keep you. I was not cold at all through the night. ##### Tammie Stayed 1 night in Feb 2024 ### 4/10 Poor #### Abde 5 Dec 2024 Liked: Amenities Disliked: Staff & service Too expensive. Not worth the price ##### Abde Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Willfrid 27 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All fine ! Trust them ! ##### Willfrid Stayed 1 night in Jul 2024 ### 4/10 Poor #### Dana 22 May 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service I paid $1,200 for one night’s stay for myself and my daughters. The artistry is amazing. However, the service was terrible. Nobody helps you with your bags. Nobody tells you where your room is. Nobody greets you. We had to drag our luggage all over the place trying to guess where our room was. They cater to the tours. They advertise “check in and out” times, which aren’t correct. You can “check in” but cannot take possession of your room until approximately 6pm. You can “check out” at approximately 11am, but you have to be out of your room at 8am so they can clean for tours. When asking for information, we were pointed to a QR Code and told to watch it. The resort was neat to see, but that is a considerable amount of money for one night to not be treated well. Nothing was complimentary, not even coffee in the morning. I would recommend touring the property, but I would not recommend staying. We looked forward to this stay for over a year and were greatly disappointed due to the lack of service. ##### Dana Stayed 1 night in Mar 2025 ### 6/10 Okay #### Gleyder 4 Oct 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Not what we signed up for. We had no idea that the ice bar would be under construction during our stay. The ice part of the hotel is only open until 6 which also was not told. This leaves very little to no activities to do after 6 in this town during this time of the year. Very sad ##### Gleyder Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Caley 21 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Epic stay!!! Can’t wait to go back. I was a little nervous about how rustic things would be but was blown away at how fabulous the entire property is. Reception area is cozy with friendly staff and a cute little store. Restaurant was yummy (delicious reindeer!) AND THE ICE HOTEL! Truly a sight to behold. Not sure id want to stay in a cold room but they were incredible to walk through during the day. The bar is gorgeous (get a Northern Light shot) and such a treat. My stay in a Kaamos Superior was clean, cozy and delightful. Perfect to come back to after a cold night out looking for Northern Lights. Will def go back!! ##### Caley Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Cynthia 22 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredibly unique experience and exactly as expected! Facilities are warm and well cleaned and maintained. Because Kiruna was too warm, the hotel was actually melting when we arrived and so we got a free upgrade to Ice Hotel 365 which was very nice of them. Unfortunately in the private connected bathroom, the under sink pipe was leaking. Everything else went smoothly. They have 24/7 lobby staff so if you’re having trouble sleeping in the cold, you can sit, relax, and drink free hot lingonberry juice. Highly recommend booking activities eg Sauna Ritual or Ice Carving. It’s nicely centrally located so we walked to the Sámi Museum as well. ##### Cynthia Stayed 1 night in Apr 2024 ### 8/10 Good #### Yamini 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an excellent time at the ice hotel ! I stayed in a warm room! The ice rooms were exceptional to visit The hotel also allows you to rent all the required clothing, boots and gear required to do any of the outdoor activities, even if not booked through the hotel. The included breakfast was decent. My only negative feedback is that I had booked pickup from the airport and had not been on the list. I was offered a half apology and advised I must have "fallen off the list". I was lucky enough the bus driver was kind enough to let me join the bus as he was headed there anyway. ##### Yamini Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Micah 30 Aug 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I stayed during the summer time. Property looks very run down, unkept, an eye sore. The room I stayed in didn’t have a real mattress. The thermostat was locked and couldn’t be changed, and the room was cold. There was mold or mildew in the shower area. Besides the bathroom, the rest of the room was clean as you would expect. Dining at the ice hotel restaurant is very tasty, but very expensive. Hotel is in a remote area with not much else around. The 365 ice art rooms and hotel are very cool to see. Hotel guests get into the ice art rooms for free. Overall an average experience and stay. Maybe it would be nicer during winter. Then again, some of the rooms could use a huge makeover. ##### Micah Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Katherine 20 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The staff here started out really rude and unhelpful, not explaining anything about the hotel or what to do, and ended up so horrible we missed our train. We came in early to have them call a taxi, said they did, and then ended up not calling until 10 minutes we needed to leave, so we missed the train. They were not helpful at all, management was extremely rude as if it was our fault. And help blaming the taxi company. We missed an entire day at our next destination. Beyond that, for the price this place was just not worth it. Really encourage you to skip this place, save the money and the headache, or just buy a pass to see the rooms quick. ##### Katherine Stayed 1 night in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Scandic Täby](https://www.expedia.co.uk/Taby-Hotels-Scandic-Taby.h7777.Hotel-Information) > > [Radisson Blu Hotel Uppsala](https://www.expedia.co.uk/Uppsala-Hotels-Radisson-Blu-Hotel-Uppsala.h4643964.Hotel-Information) > > [Hotell Fjället](https://www.expedia.co.uk/Bjorkliden-Hotels-Hotell-Fjallet.h19814383.Hotel-Information) > > [DoubleTree by Hilton Hotel Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-DoubleTree-By-Hilton-Hotel-Toronto-Downtown.h21783.Hotel-Information) > > [Ellery Beach House](https://www.expedia.co.uk/Stockholm-Hotels-Ellery-Beach-House.h45358034.Hotel-Information) > > [DoubleTree by Hilton London Victoria](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Victoria.h3094.Hotel-Information) > > [Jumbo Stay Hotel](https://www.expedia.co.uk/Arlanda-Hotels-Jumbo-Stay-Hotel.h2555912.Hotel-Information) > > [Adults Only Resorts & Hotels in Kefalonia](https://www.expedia.co.uk/Kefalonia-Hotels-Adults-Only-Resorts.0-0-d6244029-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Hotels in York](https://www.expedia.co.uk/York-Hotels.d5489.Travel-Guide-Hotels) > > [Clarion Hotel Arlanda Airport Terminal](https://www.expedia.co.uk/Arlanda-Hotels-Clarion-Hotel-Arlanda-Airport-Terminal.h5232934.Hotel-Information) > > [Radisson Blu Arlandia Hotel](https://www.expedia.co.uk/Arlanda-Hotels-Radisson-Blu-Arlandia-Hotel.h10824.Hotel-Information) > > [Suites of the Gods Cave Spa](https://www.expedia.co.uk/Santorini-Hotels-Suites-Of-The-Gods-Cave-Spa.h1746352.Hotel-Information) > > [Copperhill Mountain Lodge](https://www.expedia.co.uk/Are-Hotels-Copperhill-Mountain-Lodge.h2395644.Hotel-Information) > > [5 Star Hotels in Palm Jumeirah](https://www.expedia.co.uk/5Star-Palm-Jumeirah-Dubai-Hotels.s50-n6085142-0.Travel-Guide-Filter-Hotels) > > [Comfort Hotel Arlanda Airport Terminal](https://www.expedia.co.uk/Stockholm-Hotels-Comfort-Hotel-Arlanda-Airport.h36450236.Hotel-Information) > > [Hilton Prague](https://www.expedia.co.uk/Prague-Hotels-Hilton-Prague.h17986.Hotel-Information) ### Flights > [Flights from Koh Samui (USM) to London (LHR)](https://www.expedia.co.uk/lp/flights/usm/lhr/samui-intl-airport-to-london) > > [Flights from Dublin (DUB) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/dub/mco/dublin-to-orlando) > > [Flights from London (LHR) to Reno (RNO)](https://www.expedia.co.uk/lp/flights/lhr/rno/london-to-reno) > > [Flights from London (LHR) to Portland (PWM)](https://www.expedia.co.uk/lp/flights/lhr/pwm/london-to-portland) ### Cars > [Car hire in Northallerton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Northallerton.d5649.Car-Hire-Guide) ### Activities > [Things to do in Granadilla de Abona](https://www.expedia.co.uk/Things-To-Do-In-Granadilla-De-Abona.d6049141.Travel-Guide-Activities) ### Packages > [Kardamyli Holidays](https://www.expedia.co.uk/Kardamyli.d182097.Holidays-City-Breaks) > > [Tamil Nadu Holidays](https://www.expedia.co.uk/Tamil-Nadu.d6049947.Holidays-City-Breaks) > > [Dublin Holidays](https://www.expedia.co.uk/Dublin.d178256.Holidays-City-Breaks) > > [Malta](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/111/Malta) ### Holiday Rentals > [Istanbul Holiday Rentals](https://www.expedia.co.uk/Istanbul-Holiday-Rentals.d178267.Travel-Guide-HolidayRentals) ### General > [Visit Argostoli Town](https://www.expedia.co.uk/Argostoli-Town.dx6051729)