Title: Sunway Hotel Big Box Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=66810253&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunway Hotel Big Box Travelers find a peaceful retreat near LEGOLAND Malaysia, where concierge staff help plan perfect days of exploration and relaxation ## Photo gallery for Sunway Hotel Big Box ![Exterior - Sunway Hotel Big Box (Iskandar Puteri)](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/ea31c745.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Double Room | In-room safe, desk, laptop workspace, iron/ironing board - Sunway Hotel Big Box (Iskandar Puteri)](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/b35efef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Sunway Hotel Big Box (Iskandar Puteri)](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/93758e09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Sunway Hotel Big Box (Iskandar Puteri)](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/a6f0d493.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Sunway Hotel Big Box (Iskandar Puteri)](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/73ed5325.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sunway Hotel Big Box is minutes from LEGOLAND Malaysia, with shopping right outside. Guests enjoy meals at Pendas Cafe, the outdoor pool, and a 24-hour gym. Free in-room WiFi and self-parking add convenience. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £84 includes taxes & fees 11 Feb - 12 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=66810253&PinnedHotelID=66810253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=66810253&PinnedHotelID=66810253&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=66810253&PinnedHotelID=66810253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=66810253&PinnedHotelID=66810253&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=66810253&PinnedHotelID=66810253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=66810253&PinnedHotelID=66810253&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=66810253&PinnedHotelID=66810253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=66810253&PinnedHotelID=66810253&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 13 of 13 rooms ### View all photos for Family Double Room ![Family Double Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/76af1729.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV 2 bathrooms Bathrobes Hairdryer Rainfall showerhead - 614 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/7433e056.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.8 Excellent 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV Rainfall showerhead Bidet Hairdryer Bathrobes - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Family King ![Deluxe Family King | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/w800h527x0y36-474ec360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family King ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV Separate bedroom Rainfall showerhead Bidet Hairdryer - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Two Bedroom Family Suite ![Two Bedroom Family Suite | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/5355b17a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Family Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV 2 bedrooms Bathrobes Rainfall showerhead Hairdryer - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Single Sofa Beds and 2 Large Single Beds ### Executive Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV Rainfall showerhead Bidet Hairdryer Bathrobes - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/4683a8b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.6 Excellent 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV Separate bedroom Rainfall showerhead Bidet Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Plus King Room ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/b0dae741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Plus King Room 8.0 Very good 1 review - Sleeps 2 ### View all photos for Deluxe Plus Twin Room ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/76e1043d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Plus Twin Room 8.0 Very good 1 review - Sleeps 2 ### View all photos for Family Suite ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/53d49be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 3 ### View all photos for Deluxe Room ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/c700e0ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Deluxe Family King ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/b3b61028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family King - Sleeps 3 ### View all photos for Two Bedroom Family Suite ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/53d49be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Family Suite 8.0 Very good 1 review - Sleeps 6 ### View all photos for Executive Suite ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66820000/66810300/66810253/bea12f7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohor-Bahru-Hotels-Sunway-Hotel-Big-Box.h66810253.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohor-Bahru-Hotels-Sunway-Hotel-Big-Box.h66810253.Hotel-Information) ## About the area Located in Nusajaya neighbourhood, Sunway Hotel Big Box is connected to a shopping centre. Johor Bahru City Square and Aeon Mall Bukit Indah are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Malaysia and Night Safari. Looking to enjoy an event or a game while in town? See what's happening at Sultan Ibrahim Stadium or Tan Sri Hassan Yunus Stadium. [Visit our Iskandar Puteri travel guide](https://www.expedia.co.uk/Iskandar-Puteri.dx6246646) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.39660%2C103.62790&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VkocmgR0NSxLQozZlKfGluo2VUU=) Persiaran Medini 6, Sunway City, Iskandar Puteri, Johor, 79250 ### What's nearby - Sunway Big Box Retail Park 1 min walk \- 0.0 miles - X Park Sunway Iskandar 3 min walk \- 0.2 miles - X Park Malaysia 5 min walk \- 0.3 miles - Sunway International School 13 min walk \- 0.7 miles - Sunway Citrine Hub 18 min walk \- 1.0 mile ### Getting around - Tuas West Road Station 14 min drive - Kempas Baru Station 21 min drive - Singapore (XSP-Seletar) 54 min drive ### Restaurants - Mana Cafe 3 min drive - Mana Cafe ION Medini 3 19 min walk - Absolute Thai 11 min walk - The Chicken Rice Shop 11 min walk - LS Seafood Restaurant 6 min walk ## About this property ### Sunway Hotel Big Box Hotel near LEGOLAND® Malaysia A shopping centre on-site, dry cleaning/laundry services and a bar are just a few of the amenities provided at Sunway Hotel Big Box. Be sure to enjoy a meal at Pendas Cafe, the on-site restaurant. In addition to a 24-hour gym, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), express check-in and concierge services - Smoke-free property, a front desk safe and luggage storage - Guest reviews say good things about the helpful staff Room features All 284 rooms offer comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes. Other amenities include: - Free tea bags/instant coffee and electric kettles - Rainfall showers, bidets and free toiletries - 50-inch Smart TVs with satellite channels - Wardrobes/cupboards, separate sitting areas and housekeeping ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/25000000/24920000/24912200/24912178/36a08f25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fraser Place Puteri Harbour Nusajaya - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 284 reviews £68 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=24912178&PinnedHotelID=24912178&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/100000000/99430000/99422300/99422264/77bba900.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Johor Bahru Paradigm Mall Johor Bahru - Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.0 Wonderful 385 reviews £70 includes taxes & fees 22 Feb - 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WiFi in public areas is free with a 10-device limit ### Parking and transport - Free covered self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 48 for adults and MYR 35 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Pendas Cafe ### Things to do - 24-hour gym - Outdoor pool - Shopping centre ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping on request ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible public bathroom - Wheelchairs on site ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch smart TV with cable/satellite channels ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 80.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MYR 48 for adults and from MYR 35 for children - Rollaway bed fee: MYR 80.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Free in-room WiFi has a 10-device limit; WiFi in public areas is also free and has a 10-device limit ### Property is also known as Sunway Hotel Big Box Hotel Sunway Hotel Big Box Iskandar Puteri Sunway Hotel Big Box Hotel Iskandar Puteri ## Frequently asked questions ### Does Sunway Hotel Big Box have a pool? ### How much does it cost to stay at Sunway Hotel Big Box? ### Is Sunway Hotel Big Box pet-friendly? ### How much is parking at Sunway Hotel Big Box? ### What time is check-in at Sunway Hotel Big Box? ### What time is check-out at Sunway Hotel Big Box? ### Where is Sunway Hotel Big Box located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sunway Hotel Big Box Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 91 8 - Good 47 6 - Okay 5 4 - Poor 2 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Ian 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, air conditioning worked well. Staff were very helpful at reception, particularly Mr Vicky who arranged transfer to Changi Airport. Good choice at buffet breakfast. Didn't eat other meals there as there is big choice in neighbouring retail park to explore. ##### Ian Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Annie 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this Free parking. Amenities are door step. Clean. Well maintained. ##### Annie Stayed 1 night in Sep 2025 ### 8/10 Good #### GEEYAN YVONNE 10 Jun 2025 Liked: Cleanliness, staff & service Accessible to nearby shopping malls and dining area ##### GEEYAN YVONNE Stayed 1 night in Jun 2025 ### 8/10 Good #### Yew Meng 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s away from the city. Enjoy the quiet vibe ##### Yew Meng Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Loga 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, friendly and helpful stuff. Good amenities! ##### Loga Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alwin 14 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay! Great place for family overall with amenities surrounding and cleanliness is on point ##### Alwin Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Terrence Pin Jia 26 May 2025 Liked: Cleanliness, property conditions & facilities The staff was very friendly. Service was very good. Room was big and clean. Had been staying at this hotel a few times. Always friend staff and clean room. Will visit again. ##### Terrence Pin Jia Stayed 1 night in May 2025 ### 10/10 Excellent #### Kok kin 15 Dec 2024 Clean and good service by staff ##### Kok kin Stayed 2 nights in Dec 2024 ### 8/10 Good #### Sudheesh 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was nice. Only stayed a night but it was a pleasant stay. Food options available nearby; convenient. ##### Sudheesh Stayed 1 night in Mar 2025 ### 8/10 Good #### Yew Meng 12 Aug 2024 Liked: Staff & service, property conditions & facilities It’s quiet and convenient to dining place ##### Yew Meng Stayed 1 night in Aug 2024 ### 8/10 Good #### Chengdong 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s very new hotel and near to Lego parks. There are activities around the hotel. ##### Chengdong Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent condition and service. ##### Verified traveller Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Alfred 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One stop staycation place. Just park your car, check in then you can spend your two days one night around the hotel. A lot of shopping, dinning and entertaining options like gokart, bookstore, grocery, arcade, fashion shops. Friendly staff and very clean room. ##### Alfred Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Charles 31 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are clean and comfortable. Amenities were comprehensive. Microwave oven and coffeemaker were appreciated ##### Charles Stayed 1 night in Dec 2024 ### 8/10 Good #### ngan leng 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Near Legoland. Clean and nice. A little on the noisy side due to road noise. ##### ngan leng Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Catherine 24 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SUNWAY BIG BOX Comfortable Spacious Stay, highly recommend ##### Catherine Stayed 1 night in May 2024 ### 10/10 Excellent #### Charles 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A clean and well maintained hotel. The room was spacious and clean. Comes with a small kitchenette. Beds were firm and comfortable and the air-con was good. Complimentary toiletries were comprehensive. A great stay experience; ##### Charles Stayed 1 night in Sep 2024 ### 10/10 Excellent #### MEI YEE 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! Thanks Mr Iqbal and team! See you again! ##### MEI YEE Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Yian Yian 12 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our stay was amazing. Staffs were friendly and room was relatively new. Lots of parking lot available. There are a few restaurants nearby, Cinema and Money Changer. Abt 15mins drive to Eco Botanic ##### Yian Yian Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Joy 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay This hotel has become one of my favourites to stay in for a short trip to JB. Mall does not have a great variety of stores but Book Xcess is worth spending some time in. I also really like the water dispenser initiative, perhaps the hotel can also consider only giving out disposable toiletries on request to further protect the environment. Breakfast was quite good too. ##### Joy Stayed 1 night in May 2024 ### 10/10 Excellent #### Nicholas 1 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Big room Clean and comfy room with ample space. ##### Nicholas Stayed 2 nights in Mar 2024 ### 8/10 Good #### Verified traveller 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and spacious hotel. I love the family suite, because caters my family needs. Services of the staff is good! 👍 thank you! However, the amenities in the room need maintenance. Like switches and one of the toilet door lock are spoilt. Baby cot wheel also spoilt. Quality of the breakfast not fantastic. ![](https://a.travel-assets.com/ugc/hotel-reviews/DF028F6EAF2609FDBBB9FBD157C0655E3C5083661727757749022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CDECF0B605BEDEA14CE8A653EBC258FDFB7CD7EC1727757749273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E9AA0B9C27EC29E18C45F95C3E51836768B280161727757749423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### AzreenZee 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Managed to get an upgrade to a family suite, the manager Song graciously offered us a nice price for us to top up and upgrade our room. The room was ready well before the stated check in time and very clean with complimentary bottled water and beverages. Only one suggestion I would make is to have an anti slip mat available in the shower, as the floor can be quite slippery for my child when its wet. ##### AzreenZee Stayed 2 nights in Oct 2023 ### 8/10 Good #### YONG 3 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2D1N Staycation Thanks for allowing early check in. The king bed is very big and comfortable for 3 adults. There is a sofa bed provided and I requested additional 2 pillows and blanket. Areas for improvement:- 1) increase variety choices of breakfast 2) increase the places or seats for breakfast as need to queue up very long due to no more seats for breakfast 3) No mineral water provided as hotel will provide 2 tumblers for filling up the water nearby the lift. The tumblers seem recycle used despite there are sealed. Overall, I felt satisfied the services provided and happy staying. ##### YONG Stayed 1 night in Mar 2024 ### 8/10 Good #### Wee Cheng 2 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a pleasant stay overall, with a nice quiet location yet convenient with the attached mall. The hotel was clean and the breakfast was a good spread. However there was one incident which we were less satisfied with. After our first night, the hotel failed to replace our towels. This left us without any towels (old ones were taken away). The housekeeping failed to pick up our call either, and we had to resort to physically finding the receptionist at the lobby for help. Just wanted to flag this up as an area for improvement. ##### Wee Cheng Stayed 2 nights in Aug 2023 ---