Search Hotels Near John Heinz Refuge Trailhead, Philadelphia

"bathroom ceiling had mold and the bed coverings were stained"

"We stay there all the time and love it!"

"The day I was traveling with my baby, the hotel called me to confirm my reservation by having me pay for the room over the phone. I told then I didn't feel comfortable and that I had selected to pay in person in the hotel room. She was rude and didn't like that I wouldn't pay but I read her my reservation policy and had till later that day to pay without cancellation of my reservation. I also told her that I was traveling alone with a baby and would get in late. Then when I got there, other women that just checked in came back from their room to complain of it's smell. The women behind the desk gave them disinfectant spray as the solution. Then after I checked in the room was dirty. There was pee around the toilet. The bed looked like it was slept in. The sheets did not look or feel fresh. They felt old and used. Food crumbs were all over the carpet. There was sticky stuff on the night stand. Lamps were stained with water. The phone and lamp was broken. I called the front desk through my cell phone and the lady was rude. She said she couldn't help me and hung up on me. I tried to check out that night and they did not give me a refund. "

"Nice place and spacious room "

"Dinner was wonderful"

"Overall it was OK. Very quiet, easy to find and very comfy beds. We stayed here to be close to a concert. With most fast food closed at 1am we visited the snack bar, there is no option to pay and no one at the front desk. After at least 15 minutes of standing there and calling twice. We left starving! However check in with Bri was great! "

"The breakfast was fresh. The A/C heat did not work correctly"

"Rooms were spacious, updated and clean. Shower was large."

"Sorry this place is horrible "