Protea Hotel by Marriott Johannesburg Balalaika Sandton

Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Featured image
Terrace/patio
43-inch LCD TV with satellite channels, TV, Netflix
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Protea Hotel by Marriott Johannesburg Balalaika Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
20 Maude Street, Sandton, Gauteng, 2196

Explore the area

  • Popular LocationJohannesburg Stock Exchange2 min walk
  • Popular LocationNelson Mandela Square8 min walk
  • Popular LocationSandton City Mall16 min walk
  • AirportJohannesburg (JNB-O.R. Tambo Intl.)21 min drive

Choose dates to view prices

About this area

Sandton

Located in Sandton, Protea Hotel by Marriott Johannesburg Balalaika Sandton is connected to a shopping centre. Carlton Centre is a notable landmark, and travellers looking to shop may want to visit The MARC and Nelson Mandela Square. Travelling with kids? Consider Montecasino and Johannesburg Botanical Garden. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving and ecotours in the area.

What's nearby

  • The MARC - 2 min walk
  • Johannesburg Stock Exchange - 2 min walk
  • Sandton Convention Centre - 6 min walk
  • Nelson Mandela Square - 8 min walk
  • Sandton City Mall - 16 min walk

Getting around

  • Rosebank Station - 7 min drive
  • Johannesburg Sandton Station - 11 min walk
  • Johannesburg (JNB-O.R. Tambo Intl.) - 21 min drive

Restaurants

  • Allora - 3 min walk
  • Koi - 3 min walk
  • The Bull Run - 4 min walk
  • Knead - 5 min walk
  • Raj - 6 min walk

About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

4-star family-friendly hotel connected to a shopping centre in Greater Johannesburg Metropolitan Area
Along with 2 outdoor pools, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. All 330 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels and Netflix, and other amenities include separate baths and showers and coffee makers.
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 forms of air-conditioned accommodation with a safe and coffee/tea makers. 43-inch LCD televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (ZAR 50 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 215 per person
  • 1 1 restaurant and 1 1 coffee shop/cafe
  • 1 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower

Entertainment

  • 43-inch LCD TV
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night
  • A 1 per cent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: ZAR 215 per person (approximately)
  • Airport shuttle fee: ZAR 590 per vehicle (one-way)
  • Covered self-parking fee: ZAR 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 287 out of 797 reviews
5 - Excellent 36%
Rating 4 - Good. 367 out of 797 reviews
4 - Good 46%
Rating 3 - Okay. 93 out of 797 reviews
3 - Okay 12%
Rating 2 - Poor. 34 out of 797 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 797 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing famiy with welcoming staff
Stayed 3 nights in Nov 2021

3/5 Okay

Business traveller
Liked: Staff & service
Though I was initially inconvenienced by being put in rooms that had malfunctioning equipment, the hotel made up for it by giving me a complementary night. I certainly think highly of the service I was offered by the front office staff and management. I will give them another try when next I’m in Jhb. Paying for parking was another downside for me.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and accommodating. The room was neat and housekeeping did great job when servicing our room. We were on the first floor, so it was a little bit noisy above us. I liked the location, lots of shops and restaurants near by. Would definitely stay again when visiting The Sandton area.
Stayed 5 nights in Sep 2021

3/5 Okay

Room
There was a mix up with the family room
Stayed 3 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very long check in experience… I had to change rooms twice before I got to the room I finally slept in. After complaining about the smell of smoke in that first room the staff tried everything to make my stay comfortable.
Stayed 2 nights in Aug 2021