Title: Cricklewood Manor Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cricklewood Manor Luxury guesthouse with 3 outdoor pools and outdoor tennis courts ![Executive Suite | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar](https://images.trvl-media.com/lodging/7000000/6430000/6425700/6425687/68763b0f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Suite | Garden view](https://images.trvl-media.com/lodging/7000000/6430000/6425700/6425687/efd6e273.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view](https://images.trvl-media.com/lodging/7000000/6430000/6425700/6425687/efbb6c5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/7000000/6430000/6425700/6425687/a4c9aac0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/7000000/6430000/6425700/6425687/5ac7a390.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cricklewood Manor in Waterkloof is ideal for active travelers. Play a round on the 18-hole golf course or enjoy the three outdoor pools in the gardens. The bar offers refreshments, and the concierge team is praised for their helpful service. 7.8 Good ## Popular amenities - Bar - Pool - Breakfast available - Room service - Spa - Laundry ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6425687&PinnedHotelID=6425687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6425687&PinnedHotelID=6425687&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=6425687&PinnedHotelID=6425687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=6425687&PinnedHotelID=6425687&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6425687&PinnedHotelID=6425687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6425687&PinnedHotelID=6425687&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6425687&PinnedHotelID=6425687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6425687&PinnedHotelID=6425687&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Courtyard](https://images.trvl-media.com/lodging/1000000/530000/526300/526220/bf81443c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ANEW Hotel Capital Pretoria Pretoria Central Business District - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 150 reviews £42 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Johannesburg-Hotels-ANEW-Hotel-Capital-Pretoria.h526220.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=4914dba0-3cef-4e32-8b1a-ff039196cc26&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/6000000/5810000/5805500/5805430/f98c5f55.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Hotel and Convention Centre OR Tambo Airport Kempton Park - Pool - Spa - Free airport shuttle - Parking included 8.6 Excellent 418 reviews £52 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Johannesburg-Hotels-Radisson-Hotel-Convention-Centre-Johannesburg.h5805430.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=4914dba0-3cef-4e32-8b1a-ff039196cc26&top_cur=GBP) Ad ![Indoor pool, 2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/35000000/34160000/34157500/34157423/4aa4f745.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Houghton Hotel, Spa, Wellness & Golf Houghton Estate - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 206 reviews £193 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Johannesburg-Hotels-The-Houghton-Hotel.h34157423.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=4914dba0-3cef-4e32-8b1a-ff039196cc26&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/526300/526223/173e120b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ANEW Hotel Centurion Pretoria Centurion - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 200 reviews £56 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Johannesburg-Hotels-ANEW-Hotel-Centurion-Pretoria.h526223.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=4914dba0-3cef-4e32-8b1a-ff039196cc26&top_cur=GBP) Ad ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/670000/664600/664568/aae9ba04.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Johannesburg O.R Tambo Airport by IHG O.R. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-Cricklewood-Manor.h6425687.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-Cricklewood-Manor.h6425687.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.78088%2C28.23056&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sxwfRPvVJMQcHqgCgy5rJEGWerg=) 193 Albert Street, Waterkloof, Pretoria, Gauteng, 181 #### What's nearby - Loftus Versfeld Stadium - 4 min drive - 2.1 miles - University of Pretoria - 4 min drive - 2.6 miles - UNISA - 5 min drive - 2.3 miles - Menlyn Park Shopping Centre - 6 min drive - 3.5 miles - Time Square Casino - 8 min drive - 4.2 miles #### Getting around - Johannesburg (JNB-O.R. Tambo Intl.) - 29 min drive #### Restaurants - ‪Kream Brooklyn - ‬13 min walk - ‪Crawdaddy's - ‬14 min walk - ‪Col'Cacchio - ‬17 min walk - ‪Moo Moo Meet & Whine - ‬17 min walk - ‪Goddess Cafe - ‬19 min walk ## About this property ### Cricklewood Manor Luxury boutique guest house located in Waterkloof An adjacent golf course, a terrace and a garden are just a few of the amenities provided at Cricklewood Manor. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - 3 outdoor pools - Free self-parking and extended parking - Limo/town car service, breakfast (surcharge) and 6 outdoor tennis courts - Express check-out, express check-in and meeting rooms Room features All 58 individually furnished rooms feature comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. More amenities include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch LED TVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Train station pick-up and drop-off shuttle (surcharge) - Casino shuttle (surcharge) - Shopping centre shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Free extended parking on site - Wheelchair-accessible parking available ### Food and drink - Breakfast available for a fee - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 18-hole adjacent golf course - 3 outdoor pools - 6 outdoor tennis courts ### Family friendly - 3 outdoor pools - Laundry facilities - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - In a national park - On a river - Picnic area - Terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - 6 buildings - Built in 2000 - Reception hall - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Tempur-Pedic mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: 50 per cent of room rate Late check-in subject to availability Late check-in fee for check-in between 10:00 PM and 2:00 AM Express check-in available Minimum check-in age - 15 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 6 AM - 10 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: ZAR 680 per person (one-way) - Airport shuttle fee per child: ZAR 680.00 (one-way), (from 6 to 18 years old) - Early check-in fee: 50 per cent of room rate (subject to availability) - Late check-in fee for check-in between 10:00 PM and 2:00 AM - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the swimming pool without adult supervision ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as Cricklewood Manor Cricklewood Manor House Cricklewood Manor House Pretoria Cricklewood Manor Pretoria Manor Cricklewood Cricklewood Manor Guesthouse Pretoria Cricklewood Manor Guesthouse Cricklewood Manor Pretoria Cricklewood Manor Guesthouse Cricklewood Manor Guesthouse Pretoria ## Frequently asked questions ### Does Cricklewood Manor have a pool? > Yes, this property has 3 outdoor pools. ### Is Cricklewood Manor pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Cricklewood Manor? > Self-parking and extended parking are free at this property. ### What time is check-in at Cricklewood Manor? > Check-in start time: 2 PM; check-in end time: 10:00 PM. A 50% fee applies for early check-in (subject to availability). Late check-in is available from 10:00 PM to 2:00 AM for a fee. ### What time is check-out at Cricklewood Manor? > Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability). ### Does Cricklewood Manor provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of ZAR 680 per person applies. ### Where is Cricklewood Manor located? > Located in Waterkloof, this luxury guesthouse is within 1 mile (2 km) of Brooklyn Mall and Austin Roberts Bird Sanctuary. Austrian Embassy and Pretoria Country Club are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cricklewood Manor Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 5 6 - Okay 4 4 - Poor 4 2 - Terrible 3 ### 7.6/10 Cleanliness ### 7.8/10 Staff & service ### 7.4/10 Property conditions & facilities ### 2/10 Terrible #### Bianca 28 Jun 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities ##### Bianca Stayed 1 night in Jun 2020 ### 4/10 Poor #### Verified traveller 25 Mar 2020 Disliked: Cleanliness #### Not a 5-star I imagined Previously I have been to a 5-Star Manor in Mpumalanga and amazing 4-Star hotels which I felt they standard was just 5-Star. However this time around my 5-Star expectation was not met at all. The rooms are nice and big - really that's about the good thing I can say. However for a 5-star and with the COVID-19 outbreak; I expected a bit of attention to hygiene however the cleanliness was not up to standard in my personal view. And the cleaners themselves were not in sync - you will ask for assistance on something they wont know; and tell you they will check or get someone to come assist -- and you will wait to no avail. Personally the restaurant was more 3-star than 5-star for me; it wasn't really bad but it was not really wow when it came to the food... So overall, for us there was not 'wow' factor that we sometimes get at 4-Stars and this was 5-Star! ##### Verified traveller Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### N 9 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### N Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Lindokuhle 5 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It’s spacious and clean ##### Lindokuhle Stayed 1 night in Feb 2020 ### 8/10 Good #### Siduduzo 1 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Siduduzo Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Sinah 1 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing 😉 The staff was efficient and very friendly The room was so clean,tidy and comfortable ##### Sinah Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Sho 27 Feb 2020 ##### Sho Stayed 1 night in Feb 2020 ### 2/10 Terrible #### NICHOLAS 27 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### NICHOLAS Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 2 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely peaceful venue Staff and manager were very accommodating And made us feel at home. Breakfast was amazing A big thank you to the Manager ,Jackson and Jiana ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Ancillah 27 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ancillah Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Dawid 28 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Dawid Stayed 1 night in Oct 2019 ### 6/10 Okay #### Clinton 11 Oct 2019 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities It's a bit dated and in need of renovation. Breakfast was not that great and it's in a differant building about 800m away. ##### Clinton Stayed 1 night in Oct 2019 ### 4/10 Poor #### TATSUYA 7 Jul 2019 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### 大きく、清潔なところでした 閑静なエリアです。周辺も危険は感じませんでした。ただ、エアコンが壊れていたのは、残念です。ネットは使いたい放題で良かったです。広さは抜群。 ##### TATSUYA Stayed 1 night in Jun 2019 ### 10/10 Excellent #### JACKIE 24 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### JACKIE Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Reena 17 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable room with an enjoyable Comfortable room with a delicious breakfast ##### Reena Stayed 1 night in Jun 2019 ### 6/10 Okay #### Verified traveller 14 Mar 2019 #### Avis plutôt mitigé Hôtel bien situé à Prétoria. A 5mn en voiture de Brooklyn Mall. L'hôtel est très grand (ancien manoir) et s'étend sur plusieurs propriétés. Commodités et style anciens. Peut-être un peu trop... Il vaut mieux avoir sa voiture si on est placé loin de l'immeuble principal (réception et lieu du petit-déjeuner), dans les grandes chambres avec cuisine. Le petit-déjeuner est très bon et complet. Le staff est très aimable. Les murs sont fins et il faut espérer ne pas avoir des voisins trop bruyants. ##### Verified traveller Stayed 6 nights in Mar 2019 ### 6/10 Okay #### Lesta 20 Feb 2019 Liked: Cleanliness, room comfort Disliked: Staff & service ##### Lesta Stayed 1 night in Feb 2019 ### 8/10 Good #### Verified traveller 18 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Feb 2019 ### 2/10 Terrible #### Myrna 10 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DISGUSTING AND AWFUL!!!! One of the worst experiences of our lives. The place is dirty, hair on the beds, disgusting towels and just plain dirty. When we arrived there was no pillow cases on the bed, our friends had hair in the shower in their room, the shower head was broken and you could see that the bedding was not changed from the previous guests. We were told that it would be fixed. We left for an event and returned around midnight. The rooms were still not clean, the beds and towels were disgusting but it was so late, there was no one in sight to assist. We will definitely not recommend this to anyone. ##### Myrna Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Sinah, Modikwe 24 Nov 2018 Amazing, awesome, restful, quiet, staff efficient and friendly, the room was luxurious, clean and bi, I would definitely come back and also affordable ##### Sinah Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Claude 11 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mycket hög klass på såväl sovrum som frukost. MEN: Incheckningen fungerade inte bra. Måste betala ordinarie pris då hotellet inte fått erforderlig info från Expedia!!!! Men man hade fått mitt namn. I bokningen anges "svit". Missvisande. Troligen ett allvarligt översättningsfel. På engelska torde ha angivits "en suite", med meningen att rummet har tillgång till eget badrum, men någon svit i svensk bemärkelse är det absolut inte. Ett rum samt toalett/dusch var det jag fick! ##### Claude Stayed 1 night in Nov 2018 ### 8/10 Good #### Sibongile 1 Oct 2018 Liked: Cleanliness, staff & service, room comfort #### Bitter sweet ! The staff is very friendly and helpful. I I forgot my phone at checking out ,they called me and advised and they kept it for me , which was really nice and honest of them. In the rooms the walls are too thin , I could hear the people from next room , which was really unpleasant . ##### Sibongile Stayed 1 night in Sep 2018 ### 4/10 Poor #### Jahna 29 Dec 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The hotel that spoilt Christmas We were checked in by Jacksin , the gardener, who we met at the gat as he was about to take off on his bicycle.. The venue that we booked at , 193 Albert street is not the same venue as the one displayed on the website. Apparently the hotel consists of three properties.... we ended upp in the annex next to the servants quarters. There was no pool on site, The airconditioning as well as the Television in the room was not working. We were not able to make coffee as there was none available in the room. We tried to get some in the kitchen...... it was then that we decided that we were not going to stay in this place...... it was horribly dirty ![](https://a.travel-assets.com/ugc/hotel-reviews/s414-p00fb2180-cd98-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1893-p01831630-cd98-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s308-p0bba2350-cd98-11e6-8aa2-fafef8699105-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1553-p00dcc410-cd98-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jahna ### 4/10 Poor #### Eben 19 Dec 2016 Disliked: Cleanliness #### Anniversary spoiled I booked a room for our 20th wedding anniversary!! As per web, we were promised gowns and slipper in the room. So we didnt pack any. Guess what? NOTHING. Staff just said they don't know. There was no complimentary coffee in the room. As per staff there is nothing available? They promise 12 dstv channels. Only about 4 were available, but reception were so poor we could view only 2! Coffee cups in room were chipped. Bathroom wall was dirty. Room has no privacy as bed faces lapa area. We ordered dinner and were told there's no lamb chops as per menu. We were told we must come 7am for breakfast. Sunday 7:15am we walk into the kitchen, only to be told the cheff overslept? 8:15 we return and cheff says she was late because she was tired. Shame AND thats not all. Cheff fries me 2 eggs brought on a seperate plate. I took my plate with toast to her and ask her to use the spatula to scoop eggs onto toast (at that stage she was infront of the stove making scramble eggs). She lifted one of my eggs, put it in her hand and added it to the rest of the scramble eggs in a pan??? I laughed and told her no, i wanted it on my toast... Then came the funniest of all... She lifted that piece of egg from the scramble and placed it back onto my toast!!! I was dumbstruck. Speechless. I just took my plate sat down and ate. + points?.... Fillet steaks, chips and spinach-Loved it! Free fast Wi-fi Will i go again? A BIG NO!!! What a BIG dissapointment for our 20th wedding anniversary ##### Eben ### 6/10 Okay #### FISSEHA 11 Dec 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Poor Not very happy ##### FISSEHA ## Expedia's Latest Trends ### Hotels > [Garden Court O.R. 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