Search Chalets in Jim Thorpe

"I would definitely recommend this hotel. Clean rooms, staff was very professional and we had access to many restaurants and stores "

"we loved our stay room was great Alot of activities"

"Good "

"Great staff, clean room and amenities "

"AVOID THIS PLACE . Stayed there last night after reading some recent reviews and I have no clue how this hotel got those reviews. Maybe a newer section i that was in. Check in was smooth, woman was nice, but it was all down hill from there. Walked into the building where our room was and it smelled bad. The rail up two flights of stairs was loose and caused me to almost slip when I grabbed it. Stairs felt weak and the door leading to the outside to get to the room was shattered. Once we got into the room, it overwhelmed me of cigarette smoke, that I almost threw up. Went back downstairs to complain about the room, as I booked a non smoking room, the woman said she didn’t realize I booked a non smoking room. Maybe you should ask if you don’t know. She then was about to put us into a new room and realized that it was a king room and we needed two queens. Finally got to the room and it was in need of a big overall. The toilet ran off and on all night, the fire alarm was torn from the ceiling, cracks in many walls, floor was sticky, black stains on towels, and there was a stain on the comforter that looked like blood. Other things as well, but you get the jyst. The only positives was the shower had good water pressure and was hot, but needs a good cleaning and reno. At check out the guy behind the front desk refused to give me a receipt saying he couldn’t because I booked via hotels.com. I’d say more, but I’m out of characters. DO NOT STAY HERE. WORSE HOTEL EVER "

"There's a complimentary breakfast buffet at Willowbrook which is more a continental option. However, the main hotel serves a breakfast buffet for a price with a wider variety"

"Kind staff"

"Excelente... Muy acogedor lugar y el personal. Todo muy limpio "

"We have stayed at this hotel various times and it is always a great experience 👍 "