Apartment, 2 Bedrooms (Agan 14) | Balcony
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Reviews of Sweet Inn Apartments - Agan Street

Sweet Inn Apartments - Agan Street
12-14 HaRav Agan Street, Jerusalem

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yisroel, Brooklyn, NY

Travelled with family
Liked: Cleanliness, amenities
We stayed in Agan V and it was just as the pictures show, very nice indeed. Sweet Inn were also very easy to contact for any queries or requests.
Stayed 7 nights in Feb 2020

10/10 Excellent

Yorly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment and host
Location is excellent! It is close to the old city. The host was excellent too, she went the extra mile to help us with different questions we had. The apartment is in excellent condition, clean and is exact as the picture. I would definitely rent again with them.
Stayed 5 nights in Aug 2019

4/10 Poor

ariela

Liked: Cleanliness, property conditions & facilities, room comfort
Need to be compensation
Stayed 1 night in Jul 2019

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great apartment but watch out for hidden costs.
The location is great. Property was clean and comfortable. But we were surprised with a high "cleaning fee" and taxes that raised the price 35% above advertised. Also we never got the receipt for our payment and were told that our booking payment did no go thru so they processed the payment again and at this point we are wondering and hoping that there will be no more surprises in costs that we did not anticipate. The apartment is great but the administrative side has ways to improve to make guests feel at ease about costs and payments.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Great position. Check in was a disaster. Clothes dryer didn’t work
Stayed 2 nights in Apr 2019
Response from J. Mansur E-reputation on 24 Apr 2019
Dear Guest, thank you for your feedback. We are glad to hear that you liked your apartment and it's location! Sorry for the misunderstanding upon check-in, please contact us to inform what was the issue. Comfort, good service and location are very important to us! Looking forward to hosting you again soon in Jerusalem or any Sweet Inn destination!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing luxurious apartment right in the heart of Jerusalem- walking distance from new modern Jérusalem and the light rail and walking distance to old Jérusalem. This large two bedroom apartment had everything - beautiful furniture, big balcony and remote operated roll down block out blinds that added to the quiet and darkened the rooms for the best night sleep. The host was extra helpful and friendly. Highly recommend
Stayed 5 nights in Mar 2019
Response from J. Mansur E-reputation on 17 Apr 2019
Dear guest, thank you for your feedback. We are glad to hear that you liked your apartment, your host, and the location! Comfort, good service and location are very important to us! Looking forward to hosting you again soon in Jerusalem or any Sweet Inn destination!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment in a central location. Less than one mile from the old city. There is a 5 min walk to the tram. Communication with the managers was excellent. I will use Sweet Inn in the future.
Stayed 5 nights in Mar 2019
Response from J.Mansur E-reputation on 20 Mar 2019
Dear Guest, thank you for your feedback. We are pleased to hear that you liked your apartment, it's location and that you had excellent hosts :) Location, comfort, and services are very important to us. Looking forward to hosting you again in Jerusalem or any Sweet Inn destination!

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment is simply gorgeous. Furniture and beds are comfortable. We wish we could stay more than we are!!
Stayed 1 night in Dec 2018
Response from J. Waller, Customer Relations Representative on 26 Dec 2018
Dear client, thank you so much for your enthusiastic review. We are delighted to hear you greatly enjoyed the apartment and more especially the work of our designers. We hope to welcome you again in Jerusalem or in any other destination with Sweet Inn!

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++++++
Wonderful experience in the center of everything.
Stayed 2 nights in Nov 2018
Response from J. Waller, Customer Relations Representative on 5 Dec 2018
Thank you Laurent for your positive feedback, we are looking forward to host you again for your next Sweet Inn experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in great location!
Apartment couldn’t be in a better location just off the Yaffo street. Clean, large apartment. The service was fantastic as well with quick and helpful responses.
Stayed 3 nights in Feb 2018
Response from J. Waller, Customer Relations Representative on 23 Apr 2018
Dear guest, it is such a pleasure to read your warm review! We are delighted to know you enjoyed the apartment as well as the dedication from your hosts. Our goal at Sweet Inn is to offer you the best experience in terms of location, comfort and service and we are proud we achieved our goal. We hope to welcome you again in the near future in Jerusalem... or in any other destination!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Very clean apartment, although the parking garage situation could be improved and the cable tv.
Stayed 2 nights in Jan 2018
Response from J. Corcos, Customer Relations Representative on 23 Jan 2018
Dear guest, thank you for your positive review. We are pleased to know you had a nice experience in the apartment and hope to welcome you again in the near future, in Jerusalem or any other destination with Sweet Inn.

10/10 Excellent

Caron, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartment in perfect location
We loved this apartment, it was right in the centre of Jerusalem and had all the amenities we needed for a comfortable stay, with a few extra touches that were very much appreciated, particularly a nespresso machine with a good supply of coffee, 😁 The staff were friendly and helpful and always available. Would highly recommend, and would definitely stay here again.
Stayed 3 nights in Dec 2017
Response from J. Corcos, Customer Relations Representative on 1 Jan 2018
Hi Caron, thank you for your very enthusiastic feedback! We are delighted to hear you enjoyed so many aspects of your experience, from the apartment's location to the coffee machine. We are looking forward hosting you again with Sweet Inn, in Jerusalem or in any of our destinations.

10/10 Excellent

Robin, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It!!
Loved it. The locations was perfect. The room was very nice. The balcony was great.
Stayed 4 nights in Oct 2017
Response from J. Corcos, Customer Relations Representative on 25 Dec 2017
Hi Robin, thank you for your very enthusiastic feedback. We are delighted to hear you enjoyed that many aspects of your experience. We hope to welcome you again very soon for your next stay in Jerusalem or in any other Sweet Inn destination!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable
Excelente lugar, muy agradable y tranquilo. Bonita decoración. Sin embargo la regadera tenía una fuga y fue difícil bañarnos
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Das Appartement war sehr schön möbliert, wie auf den Fotos. Allerdings ist die Küche nicht auf Selbstversorger ausgelegt, zum Frühstücken o.k. Probleme gabs beim Fernsehen, das Apple TV lief am 2. Tag nicht mehr und wurde leider nicht wieder Instand gesetzt. Die Tiefgarage konnten wir trotz mehrfacher Reklamation nicht selber öffnen, der Code funktionierte nicht. Wir wurden wie beim TV immer wieder vertröstet, leider ohne Ergebnis. Die Lage und Aussicht und auch der Komfort waren jedoch toll!!!
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent located apartment
Excellent place when you want to visit Jerusalem ola as well as the rest of the city
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liegt in Fußweite zum Zentrum , (10 Minuten zum Jaffa Tor), Wohnung sauber , ok, zu empfehlen
Stayed 3 nights in Apr 2019
Response from J. Mansur Customer Service on 30 May 2019
Lieber Gast, Vielen Dank für Ihr herzliches Feedback. Es freut uns, dass Sie einen großartigen Aufenthalt in Paris hatten und dass Sie Ihre Wohnung und die großartige Lage genossen haben. Sweet Inn bietet seinen Gästen die beste Erfahrung in Bezug auf Lage, Komfort und Service. Ich hoffe, Sie bald wieder in Jerusalem begrüßen zu können ... oder in einem der vielen anderen Sweet Inn Zielen!

10/10 Excellent

Ruben, Buenis aires.ar.

Travelled with family
Liked: Staff & service, property conditions & facilities
Excelente la ubicacion. Esta cerca de todo. El apartamento es amplio y luminiso y esta muy bien equipafo. Muy buena la atencion del personal de sweet especialmente de Sara. La cochera es comoda y espaciosa. El unico inconveniente es que a nuestra llegada no se habian llevado los trastos embolsados de sabanas y toallas de los huespedes anteriores, pero ante nuetro llamado lo solucionaron inmediatamente
Stayed 4 nights in Jan 2019
Response from J. Waller, Customer Relations Representative on 8 Feb 2019
Hola Ruben, muchas gracias por su review. Estamos muy contentos de que haya disfrutado de su estancia, tanto por la atencion de nuestro equipo como la ubicacion del apartamento. Sweet Inn tiene el objetivo de ofrecerle la mejor experiencia posible en terminos de ubicacion, confort y servicios. Nos alegra saber que estuvimos a la altura de nuestro estandar de calidad y esperamos recibirle de nuevo en el destino de su eleccion!

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARFAIT !
Magnifique appartement...grand propre bien équipé et décoré avec gout... à 5 min du centre ville. L'acceuil est souriant et chaleureux ... je recommande vivement !
Stayed 2 nights in Jul 2018
Response from J. Waller, Customer Relations Representative on 2 Aug 2018
Cher client, merci pour votre excellent retour. Nous sommes ravis de savoir que vous ayez grandement apprécié votre séjour sous tous ses aspects. Nous espérons vous accueillir de nouveau pour votre prochaine expérience avec Sweet Inn, à Jérusalem ou toute autre destination !

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great place. Good location. Walking distance to the old city. Very clean and comfortable. Good value for money. We highly recommend.
Stayed 2 nights in Aug 2017
Hi Boaz, thank you for your positive feedback. It is great to hear you felt comfortable in the apartment and that its location enabled you to reach many attractions by foot. We hope to welcome you again in the near future for your next experience with Sweet Inn! J. Corcos, Customer Relations Representative