Ratings based on 790 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Portsmouth

Posted 11-Feb-2016
Pros: Good location and facilities and breakfast
Cons: Need a tidy up and re paint a little tired
Hotel a little tired but good service and staff and excellent facilities
5 out of 5
Recommended
for Everyone
by A verified traveller from Jersey

Jersey 16

Posted 09-Feb-2016
Spent a wonderful weekend with friends who live on the island , hotel within walking distance of shopping area and beautiful views of the coast . Breakfast choice and service was exceptional we didn't need to use the restaurant we were in walking distance for some fantastic restaurants . I am looking forward to going again
5 out of 5
Recommended
for Everyone
by A verified traveller from Oxford

High standards yet still warm and friendly hotel

Posted 03-Feb-2016
The Grand Jersey is an excellent hotel. From the outset the staff were very welcoming and I sensed each was proud to work there. It's lovely to be remembered by name. The room was very well appointed with extras, like robe, slippers and bottled water in the fridge, to make it feel home from home. The breakfast must be among the best on the island, delicious juice served at the table and a comprehensive choice of good quality fare. The food in the bar was consistently good along with the service and very comfortable surroundings. I'd like to have tried the spa, but, as in many places, the prices looked high, but if the standard of rest of the hotel was anything to go by, I imagine it was all top notch there too. The decor was contemporary, yet comfortable. I particularly like the coloured lights built into the headboard. I also had a balcony with sea front view; would be nice in Spring or Summer. There was a really good choice of DVDs and the TV was of a good size. The free wifi was consistently good too. The location is very central. I have stayed in other Hand-picked hotels; this is among the best.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

Great view over beach

Posted 28-Jan-2016
Pros: Clean Convenient Good Service Good Food
It is a perfect location as it is near the beach and walking distance from the town centre Great for shopping in the sales going in January...an unexpected bonus! I mixed business with pleasure so it was great for a quiet meeting in the coffee room
4 out of 5
Recommended
for Everyone
by A verified traveller

One of the best in UK

Posted 25-Jan-2016
Excellent stay in hotel. Very clean staff very friendly and breakfast was top class.
5 out of 5
Recommended
for Everyone
by A verified traveller from Guernsey

Convenient hotel for an overnight stay

Posted 24-Jan-2016
Pros: The hotel is elegant and very relaxing. The service exceptional.
Cons: If more space could be created for loungers to relax on around the indoor pool area.
Location: Within easy walking distance to town centre yet away from the bustle.
We used this hotel as it was within easy walking distance of the Jersey Opera house where St. Petersburg Ballet Company were performing Swan Lake. Not having stayed there before we were delighted with the experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sussex

Recommended

Posted 15-Jan-2016
Pros: Everything
Cons: Disabled ramp at the front.
Location: On the edge of St Helier Town centre. 5 min walk to the middle.
Very presentable hotel with very comfortable rooms, great food and outstanding staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from solihull

Very Good Hotel

Posted 05-Jan-2016
Very good hotel with a great breakfast and good service.
4 out of 5
Recommended
for Everyone
by A verified traveller

good hotel close to everything

Posted 30-Dec-2015
very nice hotel and I have stayed in a lot of hotels in jersey over the pass 35years
4 out of 5
Recommended
for Everyone
by A verified traveller

Quality hotel in need of redecorating

Posted 21-Dec-2015
Pros: The breakfast choice and quality is the best we have ever had and the service was excellent. The pool, gym and spa was very good for a hotel.
Cons: The hotel whilst tastefully decorated is very tired and shabby which is a shame.
Location: Good view from seaview room. Shame that one of the double glazing panels had failed as the condensation between the panes obscured the view.
We had a lovely stay at this hotel for our weekend in Jersey. The staff were very friendly and polite as were everyone that we met in Jersey. The location was a fair walk into St Helier but the hotel has a car park for your hire car. The position is perfect for the beach and sea views. The breakfast choice and quality is the best we've ever experienced, just too much choice! The spa and pool was a good size and the gym well equipped. The only letdown with the hotel is that it's a little worn. The decor is tasteful but needs freshening up.