Search Hotels by Atlas Hospitality in Jerada

"Breakfast is almost not existing, heating system broke at night & woke up on AC blowing cold air when the nights were 0 degrees! No hot water in the morning, electrical plugs falling off the walls. Hotel needs a serious renovation!"

"Customer service needs work. They seem to have an idea of what 5 stars looks like, but can't seem to execute it. Things were missing from the room (towels, hair dryer) and it took hours to get them. In 3 days our room was never cleaned, though we requested it several times and were assured "right away". No mini bar, no coffee maker or kettle. We moved to a different hotel for the remainder of our stay, and it ended up being cheaper and better."

"From the checking time you feel welcomed to the Hotel by the front desk personnel offers the best smile and professionalism that any one could to make you feel like you just arrived home. The hotel is welcoming , clean all the time, restaurant offers a grand variety of plates in the menu, all employees from the administrators to all the hotel are very professional at their jobs and put their guests as a priority… it is a pleasure to keep coming back to the Relax hotel of Oujda."