All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Sunday and Monday was wonderful. All restaurants stop serving breakfast by 9:45. That seems very early for weekends.
Gary
Stayed 2 nights in Apr 2024
Response from Jesi on 18 Apr 2024
Thank you for your feedback! We apologize about the breakfast closing early and I will send your concerns to our restaurant management. Please consider joining us again soon!
In room Carpets was wet i did Caplan but not any solution
Nishant
Stayed 1 night in Mar 2024
Response from Jesi on 5 Apr 2024
We apologize that your stay did not meet the Marriott standards you are use to receiving. We will be renovating the hotel and hopefully in the future you will give us another chance!
In Room carpets was wet i did Caplan 2 times but no response
Nishant
Stayed 2 nights in Mar 2024
Response from Jesi on 5 Apr 2024
We apologize that your stay did not meet the Marriott standards you are use to receiving. We will be renovating the hotel and hopefully in the future you will give us another chance!
Thank you so much for your wonderful feedback! We hope you come back and see us soon!
6/10 Okay
Odis
Business traveller
15 Mar 2024
Liked: Cleanliness, staff & service
Na
Odis
Stayed 3 nights in Mar 2024
Response from Jesi on 16 Mar 2024
We apologize that your stay was not up to the standards that we are accustom to providing. Please know that we are dedicated to giving all our guests a memorable experience and we hope you come back to give us another chance in the future.
10/10 Excellent
Amy
11 Mar 2024
Amy
Stayed 3 nights in Mar 2024
Response from Jesi on 5 Apr 2024
Thank you so much!
10/10 Excellent
Jason
Travelled with family and small children
5 Mar 2024
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Jason
Stayed 5 nights in Feb 2024
Response from Jesi on 12 Mar 2024
Thank you for your lovely feedback and we hope you come to see us again soon. Warm Regards!
Thank you for your lovely feedback and we hope you come to see us again soon. Warm Regards!
6/10 Okay
Deborah
Travelled with partner
25 Feb 2024
Disliked: Cleanliness, staff & service
It was a nice facility. Overpriced. The only restaurant was unbelievably overpriced. You had to pay a fee to get on the island... every time you left. Housekeeping didn't clean room every day which wasn't a problem but there were no towels racks for wet towels.
Deborah
Stayed 5 nights in Feb 2024
Response from Jesi on 12 Mar 2024
Thank you for your lovely feedback and we apologize that not every aspect was up to par. We do hope you come back and give us another try soon!
The hotel was beautiful. Staff was friendly and knowledgeable. The only downside was our room phone didnt work but other than that it was an amazing stay. I would definitely recommend the Westin.
Ayannah
Stayed 4 nights in Feb 2024
Response from Jesi on 12 Mar 2024
Thank you for your lovely feedback and we hope you come to see us again soon. Warm Regards!
I apologize that your stay was not up to the standards that we set for ourselves. I do hope you return in the future and give us another chance to make it right!
Room was nice, workers seemed a little disinterested.
Kenneth
Stayed 3 nights in Jan 2024
Response from Jesi on 10 Feb 2024
I apologize that your stay was not up to the standards that we set for ourselves. I do hope you return in the future and give us another chance to make it right!
10/10 Excellent
Tammy
23 Jan 2024
Liked: Cleanliness
Tammy
Stayed 1 night in Jan 2024
Response from Jesi on 10 Feb 2024
So Wonderful! Please come and see us again the future!
10/10 Excellent
Barbara
19 Jan 2024
Barbara
Stayed 2 nights in Jan 2024
Response from Jesi on 10 Feb 2024
WONDERFUL! Thank you so much and we hope you come back to see us soon!
I apologize that your stay was not up to the standards that we set for ourselves. I do hope you return in the future and give us another chance to make it right!
The staff did an outstanding job over the December 25th holiday. Everything at the hotel was delightful - especially the meals on the 24th and 25th. Thank you for a wonderful stay!
david
Stayed 1 night in Dec 2023
Response from Jesi on 10 Feb 2024
WONDERFUL! Thank you so much and we hope you come back to see us soon!
I apologize that your stay was not up to the standards that we set for ourselves. I do hope you return in the future and give us another chance to make it right!