Title: Papagayo Beach Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Papagayo Beach Hotel Beachfront hotel with 10 restaurants and 2 outdoor pools ![On the beach, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/97dba118.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/39c5530d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/a092ff11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/55bbbdba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/82975a39.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Papagayo Beach Hotel sits right on Jan Thiel Beach, offering guests a peaceful escape with ocean views. Travelers can rejuvenate with Thai massage at Laman Spa & Wellness, enjoy meals with their toes in the sand, or explore underwater through scuba diving excursions. VIP Access 8.4 Very good ## Popular amenities - - - Bar - Spa - 24/7 front desk - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6410469&PinnedHotelID=6410469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6410469&PinnedHotelID=6410469&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6410469&PinnedHotelID=6410469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6410469&PinnedHotelID=6410469&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6410469&PinnedHotelID=6410469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6410469&PinnedHotelID=6410469&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6410469&PinnedHotelID=6410469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6410469&PinnedHotelID=6410469&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 King Bed (Lobby View) | Living area | 32-inch LED TV with digital channels, TV](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/a3d4aa72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Lobby View) 9.6 Exceptional 4 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge LED TV Separate bedroom Blackout curtains Rainfall showerhead - 517 sq ft - Resort view - Sleeps 2 - 1 King Bed ![Room, 1 King Bed (Boulevard View) | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/a299f371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Boulevard View) 9.0 Wonderful 6 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge LED TV Separate bedroom Blackout curtains Rainfall showerhead - 517 sq ft - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Garden View | Living area | 32-inch LED TV with digital channels, TV](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/w3996h2666x4y0-0291a2c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View 8.4 Very good 5 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge LED TV Separate bedroom Blackout curtains Rainfall showerhead - 377 sq ft - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/a9a1d8fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View 8.0 Very good 7 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge LED TV Separate bedroom Blackout curtains Rainfall showerhead - 377 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Oceanfront | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/7000000/6420000/6410500/6410469/abd12deb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Oceanfront 9.0 Wonderful 9 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge LED TV Separate bedroom Blackout curtains Rainfall showerhead - 377 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJan-Thiel-Hotels-Papagayo-Beach-Hotel.h6410469.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJan-Thiel-Hotels-Papagayo-Beach-Hotel.h6410469.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.07747%2C-68.87818&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QdB3Oib_uLGMrHA_J65P7ixhMb4=) Jan Thiel Z/N, Jan Thiel #### What's nearby - Jan Thiel Beach - 4 min walk - 0.3 miles - Caracas Bay - 1 min drive - 0.5 miles - Tugboat Beach - 9 min drive - 2.5 miles - Mambo Beach - 11 min drive - 5.3 miles - Curaçao Sea Aquarium - 11 min drive - 5.7 miles #### Getting around - Willemstad (CUR-Hato Intl.) - 31 min drive #### Restaurants - ‪Salú Restaurant - ‬6 min walk - ‪Don’s restaurant - ‬6 min walk - ‪Koko's - ‬6 min walk - ‪Frietboetiek - ‬5 min walk - ‪Fuego - ‬11 min walk ## About this property ### Papagayo Beach Hotel Upscale hotel near Jan Thiel Beach Located close to Mambo Beach, Papagayo Beach Hotel provides a casino, an airport shuttle and a beach bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Indulge in a manicure/pedicure, a body wrap and a deep-tissue massage at Laman Spa & Wellness, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Pilates classes and fitness classes are offered at the health club; other things to do include snorkelling and scuba diving. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace. Additional perks include: - 2 outdoor pools, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and ATM/banking services - Concierge services, a porter/bellboy and multilingual staff - Guest reviews give top marks for the helpful staff Room features All 154 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with rainfall showers and free toiletries - 32-inch LED TVs with digital channels - Wardrobes/cupboards, fridges and free infant beds ## Similar properties ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/1000000/860000/858400/858321/cbaa34b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Papagayo Beach Resort Jan Thiel - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 197 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=858321&PinnedHotelID=858321&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Penthouse, 2 Bedrooms, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2470000/2468800/2468727/d450fa16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kontiki Willemstad - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 915 reviews £184 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2468727&PinnedHotelID=2468727&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2360000/2351400/2351342/b80bf129.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Wind Creek Curacao Resort Historic Center - On private beach - Pool - Spa - Parking included 9.4 Exceptional 1,002 reviews £186 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2351342&PinnedHotelID=2351342&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/66000000/65800000/65794000/65793907/52883e73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Hotel Curacao - Adults Only Pietermaai District - On private beach - Pool - Spa - Free WiFi 9.8 Exceptional 61 reviews £187 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=65793907&PinnedHotelID=65793907&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/430000/425900/425833/w4000h2664x0y0-3e9e17c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Curacao Marriott Beach Resort Piscadera - On private beach - Pool - Spa - Parking included 9.0 Wonderful 1,015 reviews £298 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=425833&PinnedHotelID=425833&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 11:00 PM, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/9000000/8800000/8795300/8795239/89f40d6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saint Tropez Boutique Hotel Pietermaai District - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 816 reviews £198 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=8795239&PinnedHotelID=8795239&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/530000/521500/521496/7ee484f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LionsDive Beach Resort Willemstad - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,004 reviews £154 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=521496&PinnedHotelID=521496&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/13000/12944/c78d62de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avila Beach Hotel Pietermaai District - On private beach - Pool - Hot tub - Spa 9.2 Wonderful 1,003 reviews £190 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=12944&PinnedHotelID=12944&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/10000000/9410000/9402400/9402334/30f4b708.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayside Boutique Hotel - Blue Bay Golf & Beach Resort Sint Michiel - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 284 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=9402334&PinnedHotelID=9402334&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39520000/39513500/39513489/777597cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Curacao Resort, Spa & Casino - All Inclusive Piscadera - Pool - All-inclusive - Spa - Pet-friendly 7.0 Good 580 reviews £281 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=39513489&PinnedHotelID=39513489&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 10 AM to 6 PM on request - Free self parking on site - Limited on-site parking ### Food and drink - Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 12.50 for children - 10 restaurants - 4 bars/lounges - A beach bar ### Restaurants on site - Papagayo Beach Bar - Papagayo Beach Club - Specialty Restaurant ### Things to do - 142 slot machines - 2 outdoor pools - 8 gaming tables - Bingo - Casino (5,920 square foot of space) - Fitness classes - Full-service spa - Health club - Pilates classes - Sauna - Scuba diving - Shopping - Snorkelling - TV in common areas ### Family friendly - 2 outdoor pools - Grocery/convenience store - In-room cot - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - No lift ### More - 3 floors - 8 buildings - Banquet hall - Built in 2013 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LED TV with digital channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.50 for children - Airport shuttle fee: USD 110 per room (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property Children under 18 years old are not allowed in the swimming pool or health club without adult supervision ### National rating This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Papagayo Beach Hotel Adults Jan Thiel Papagayo Beach Hotel Adults Papagayo Beach Adults Jan Thiel Papagayo Beach Adults Papagayo Beach Hotel Jan Thiel Papagayo Beach Jan Thiel Papagayo Beach Papagayo Beach Hotel Adults only Papagayo Beach Design Hotel Papagayo Beach Hotel Hotel Papagayo Beach Hotel Jan Thiel Papagayo Beach Hotel Hotel Jan Thiel ## Frequently asked questions ### Does Papagayo Beach Hotel have a pool? > Yes, this property has 2 outdoor pools. ### Is Papagayo Beach Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Papagayo Beach Hotel? > Self-parking is free at this property. ### What time is check-in at Papagayo Beach Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Papagayo Beach Hotel? > Checkout is at noon. ### Does Papagayo Beach Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 10 AM-6 PM on request. A fee of USD 110 per room applies. ### Where is Papagayo Beach Hotel located? > Nestled on the beach, this Jan Thiel hotel is within 3 mi (5 km) of Jan Thiel Beach and Mambo Beach. Queen Emma Bridge is 7.4 mi (12 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Papagayo Beach Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 224 8 - Good 206 6 - Okay 55 4 - Poor 27 2 - Terrible 10 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Louise 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely vacation destination. ##### Louise Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Marco 25 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### Marco Stayed 3 nights in Apr 2025 ### 8/10 Good #### Shannett 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed my stay ##### Shannett Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Yuliani 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place! And with lots of restaurants near... ##### Yuliani Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### John 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Birthday In Curacao Great stay in Curaçao! The staff were awesome and I was met with balloons and a bottle of rose as I checked in on my birthday! The room is perfect and love the outside space ![Birthday bottle](https://a.travel-assets.com/ugc/hotel-reviews/133d68a8-b20e-4a6b-a65d-49b8f56bcc43-1745511166819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lovely balloons](https://a.travel-assets.com/ugc/hotel-reviews/d6658408-4af7-4291-a8a4-ea24ee31d839-1745511167113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outside patio](https://a.travel-assets.com/ugc/hotel-reviews/544f32ed-807c-46a1-8c3f-1f204cad449d-1745511170016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### shannon 4 Jun 2024 Liked: Staff & service, amenities, property conditions & facilities Nice place to stay ##### shannon Stayed 4 nights in May 2024 ### 6/10 Okay #### Chaunee 19 Aug 2025 Liked: Cleanliness Disliked: Staff & service The property itself is beautiful with well-kept grounds, a great saltwater pool, and stunning ocean views. Parking was free and convenient, and the nearby plaza and grocery store were helpful. Unfortunately, the rooms were poorly lit, bathrooms showed discoloration and weren’t properly cleaned, and service was inconsistent at best. I often felt like I had to plead for solutions and was even debated with over issues that should have been resolved quickly. While a few staff members (Mark, Nedra, and Minako) were wonderful, overall hospitality felt uneven, and as a Black American traveler, I noticed others received better treatment. The final disappointment was having to drag my own bags down nearly five flights of stairs at check-out because no bellman was available. Beautiful views, but not an experience I’d return to or recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/457156fb-df19-4a65-9dc6-bfec628d31e4-1755640270936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b8fe507-e771-4bbc-a748-db36354eeadc-1755640261307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80773ebc-a888-45d0-8f07-91826ae7b6ba-1755640232128.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5f597bfa-4a5d-46f7-8c57-3f18150ffbd3-1755640243712.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chaunee Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Oded 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked the beach. The room was only partial ocean view and was facing the courtyard. I paid for ocen view. ##### Oded Stayed 8 nights in Feb 2025 ### 8/10 Good #### Stephan 25 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at this hotel was great overall. The environment and landscaping was nothing but scenic. Great photo opportunities. The staff were super friendly and accommodating even with the slight language barrier. However, almost everyone understood me fairly easily. The food was also great with an extensive breakfast. My one complaint would be the cleanliness of the sofa could have been better. It was actually pretty, visibly dirty in our room. The room also had a somewhat “bland”, dull smell. Like there was no smell at all, no fresh, inviting smell. I can’t explain it more than that. We requested some sort of air freshener which was handled by housekeeping shortly after. Nevertheless, I enjoyed my stay at the hotel and will return!! ![](https://a.travel-assets.com/ugc/hotel-reviews/b50a653c-c3fc-43ee-afdc-468254e71693-1750811327515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f08ecf16-92f7-4982-9bae-3fc283668320-1750811327527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2929dd50-8b66-43c9-bcf6-0c49e7820e4b-1750811329755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbff5f01-4f4e-4522-9fb8-0df49705335b-1750811329233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephan Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### michael 10 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities Wonderful property ##### michael Stayed 3 nights in Jun 2024 ### 8/10 Good #### Vincenzo 19 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great and property was very clean ##### Vincenzo Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Karen 1 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely LOVED the hotel! Gorgeous, easy and in the middle of the best area! Beautiful property, lovely staff! Will definitely be back! ##### Karen Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### SSM 2 Mar 2020 Liked: Staff & service, amenities, property conditions & facilities Absolutely stunning views!! Excellent staff. We greatly enjoyed our visit ##### SSM Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### DOUGLAS 14 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Great Vacation in Paradise I had an amazing vacation at the resort with great service by the staff. Rougeska, Geinara and Rardely were over the top with helping me during my stay. Excellent room and a great Ocean view. I will be back!! ##### DOUGLAS Stayed 6 nights in Jun 2024 ### 8/10 Good #### Ivan 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Besides the breakfast it was great. ##### Ivan Stayed 6 nights in Mar 2024 ### 8/10 Good #### Alyssa 1 Aug 2024 Liked: Cleanliness, staff & service was ok. the pool was the coolest thing about the property. not many dining options ##### Alyssa Stayed 4 nights in May 2024 ### 10/10 Excellent #### Veronique 20 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very kindly staff!!! ##### Veronique Stayed 1 night in Mar 2024 ### 8/10 Good #### Geraldine 1 Feb 2025 Liked: Staff & service, property conditions & facilities Very nice place but very poor lighting in rooms. Room was rundown and floor wasn’t swept but otherwise clean. Volume on tv was on one setting which was very high and not able to lower it. If you need towels, ice, or anything else you have to get it from front desk. Staff was excellent and tried their best to accommodate our group ! I would stay again but make sure the room was cleaner. ##### Geraldine Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Jeff 9 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome! ##### Jeff Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### David L 27 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities The Best Resort in Curacao We've been coming to the Papagayo Beach Hotel for years. (This year was our fourth visit!) It's an exquisite operation with crisp, modern rooms that are beautifully designed. The staff is consistently friendly and professional. Best of all, it's located right on Jan Thiel Beach. Activities, pools and restaurants are just walking distance along the shore. Papagayo Beach Hotel is outstanding and we plan to visit again in 2023. Highly recommend! ##### David L ### 10/10 Excellent #### Lisa 11 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was beautiful when we arrived the hotel lobby It is gorgeous! I wish they used the lobby for a piano bar or some sort of entertainment. It has big open marble floors for dancing. The Christmas decorations were beautiful too. Rougenlea greeted us and checked us in. She was very prompt and even walked us to our room to make sure everything was in perfect order. Thank you Suky, Mardely, the other lady pictured and the tall guy, I forgot his name. They all including housekeeping were outstanding. We will be back. ##### Lisa Stayed 7 nights in Dec 2023 ### 6/10 Okay #### Earth 3 Sept 2024 Liked: Cleanliness The property itself is nice but there are a few problems but that's not what I want to leave this review for. This review& the low star rating is for an experience that I had with one of the workers,her name begins with K. SHE WORKS PREDOMINANTLY WITH THE PILOTS AND Attendants. She is fair complexioned,on the chubby side& wears glasses. The young lady was helping me when one of the pilots walked up she told me that I will be with you in a second and began to assist him & I said well how can you help him when you're not finished helping me. She responded that she needed to assist him. I posed the question again. This young lady looked me square in my face & instead of explaining to me her sole responsibility, she basically told me that this white pilot is her priority& continued assisting him. I was offended. to make a long story short.I told her about herself & her lack of professionalism. I also spoke to the manager who the day we were leaving seemed to be chummy ,chummy w/the young lady so I don't think any type of action was taken. Whoever is reading this you need to RETRAIN some of the people that work there. Also, there needs to be training for all of the housekeepers that clean the rooms. There needs to be a uniform way of doing things. I'm of the persuasion that if I am spending my money I expect a certain level of service which was lacking. Papayago, please take a page out of the book of the Marriott in Grand Cayman Just came back & service was ⭐⭐⭐⭐⭐ 5 stars! ##### Earth Stayed 7 nights in Jul 2024 ### 6/10 Okay #### Verified traveller 18 Jul 2023 Disliked: Property conditions & facilities #### Weigh the Pluses and Minuses This is a slick, modern newer resort hotel with open concept rooms and patios and balconies (lanais). The materials and fixtures are upscale. The layout is well designed. The restaurants and bars are good and convenient. The staff are infectiously pleasant. The adjacent Jan Thiel beach, with restaurants and snorkeling cove and beach tennis were enjoyable. Two features stand out. The on-site grocery store Van Der Tweel with on-site bakery, beer and wine, ready-made salads and yogurt and other snacks was very convenient. The on-site dive shop FunDiving was also a plus. I was ready to rate Papagayo as 4.5 stars. But the shower is all marble. No saftey handles, and wide enough that most people would not be able to put a hand on either opposing wall. Just a little soapy water under foot and you'll think you're on wet ice wearing leather soled shoes. Anyone with mobility concerns or balance issues should be warned. Then there was the sewer-geyser. Yep, a four inch diameter pipe at the edge of my patio, just ten feet from the sliding door to the room which spewed raw sewage including toilet paper into a cascading fetid water fall. Upon seeing this for the first time I walked to the front desk to report it. The staff appeared stunned in disbelief. They said they would send maintenance staff to my room to investigate. Nobody showed. This was Thursday evening at sunset (7:10 PM). On Friday evening at about the same time, the sewer-geyser erupted again. Again, nobody sho ![](https://a.travel-assets.com/ugc/hotel-reviews/FC8EEC5353583BE8A143A7494FEA2138333D5CBE1689689737325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5DFAAECB7E0C2FBC7E121D2D45A9E23226B35C5D1689689781779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5DFAAECB7E0C2FBC7E121D2D45A9E23226B35C5D1689689827468.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 10 nights in Jun 2023 ### 4/10 Poor #### Sherry 5 Feb 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities 1st I have to say the staff at the front desk are GREAT! No complaints with them at all. This could be a 5-star hotel but there are a lot of defects that need to be managed. In our room you could see they did not clean the floors well. We just got in and stuff would stick to my feet and you can see dust bunnies of hair etc. floating around. There were items removed from the walls and the holes were not fixed professionally. Marks on the wall (easily to reach to wipe off), and the most annoying was the vent in the bathroom ceiling that kept dripping on me while I was getting cleaned up. The bathroom sink had iron built-up (it is hard to see in the picture). There was trash in the hallway that was there the entire time we were there. Due to inconsiderate people it is noisy! People going in and out of their rooms would allow the door to slam which is very loud. If you are sleeping this will wake you up. There is no ice machine in the building; we had to keep going up to the front desk to get ice. The TV had to be fixed, somehow, we were only getting 3 channels. And a very annoying popup kept popping up the entire time we watched anything. We could not get this to turn off. There is no luggage cart so be prepared to haul your luggage through square stoned walkways that beat you to pieces as you pull your stuff to the room. If you have a large suite case you will get a work out. The buildings do not have elevators either so you have to pull your stuff up some stairs. ##### Sherry ### 10/10 Excellent #### John 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was outdated and not as clean as it should’ve been. There are no elevators so we were going up and down 3-4 flights of stairs daily and with luggage. A staff member did help to bring bags up upon arriving. Other than that, our stay was fantastic!! Nice staff. Beautiful salt water pool with plenty of lounge seating. Several restaurants, shops and casino a few steps away! Super convenient and lively without being noisy. After 10pm things really settled down in the area. Great experience. Would highly recommend ##### John Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Stonefield Villa Resort](https://www.expedia.co.uk/Soufriere-Hotels-Stonefield-Villa-Resort-Adults-Only.h1173701.Hotel-Information) > > [Saint Martin Beach Hotel](https://www.expedia.co.uk/Anse-Marcel-Hotels-Secrets-St-Martin-Resort-Spa-All-Inclusive.h36941941.Hotel-Information) > > [East Winds Saint Lucia](https://www.expedia.co.uk/Gros-Islet-Hotels-East-Winds-Saint-Lucia.h7264543.Hotel-Information) > > [The Landings Resort & Spa](https://www.expedia.co.uk/Gros-Islet-Hotels-The-Landings-Resort-Spa.h1721860.Hotel-Information) > > [StolenTime St Lucia](https://www.expedia.co.uk/Castries-Hotels-Rendezvous.h66538561.Hotel-Information) > > [Talk of the Town Hotel & Beach Club](https://www.expedia.co.uk/Oranjestad-Hotels-Talk-Of-The-Town-Hotel-And-Beach-Club.h1272518.Hotel-Information) > > [Bel Jou Hotel – Adults Only – All Inclusive](https://www.expedia.co.uk/Castries-Hotels-Bel-Jou-Hotel-Adults-Only-All-Inclusive.h16270926.Hotel-Information) > > [The Kontiki](https://www.expedia.co.uk/Willemstad-Hotels-Kontiki-Beach-Resort-Curacao.h2468727.Hotel-Information) > > [Aurora Anguilla Resort & Golf Club](https://www.expedia.co.uk/Rendezvous-Bay-Hotels-Aurora-Anguilla-Resort-Golf-Club.h456549.Hotel-Information) > > [Intercontinental Dominica Cabrits Resort & Spa by IHG](https://www.expedia.co.uk/Portsmouth-Hotels-Intercontinental-Dominica-Cabrits-Resort-Spa.h92321461.Hotel-Information) > > [Royalton Grenada, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/St-Georges-Hotels-Royalton-Grenada-Resort-And-Spa-All-Inclusive.h36774395.Hotel-Information) > > [Sandals Royal Curacao - All Inclusive Couples Only](https://www.expedia.co.uk/Willemstad-Hotels-Sandals-Royal-Curacao-ALL-INCLUSIVE.h70598070.Hotel-Information) > > [Marigot Beach Club and Dive Resort](https://www.expedia.co.uk/Marigot-Bay-Hotels-Marigot-Beach-Club-And-Dive-Resort.h65957.Hotel-Information) > > [Jade Mountain Resort](https://www.expedia.co.uk/Soufriere-Hotels-Jade-Mountain-Resort.h1529727.Hotel-Information) > > [Zemi Beach House, LXR Hotels & Resorts](https://www.expedia.co.uk/Shoal-Bay-Hotels-Zemi-Beach-House.h13066946.Hotel-Information) > > [Hummingbird Beach Resort](https://www.expedia.co.uk/Soufriere-Hotels-Hummingbird-Beach-Resort.h578939.Hotel-Information) > > [Sugar Beach, A Viceroy Resort](https://www.expedia.co.uk/Soufriere-Hotels-Sugar-Beach.h1218288.Hotel-Information) > > [Sandals Grenada - ALL INCLUSIVE Couples Only](https://www.expedia.co.uk/St-Georges-Hotels-Sandals-Grenada-ALL-INCLUSIVE-Couples-Only.h919960.Hotel-Information) > > [Four Seasons Resort and Residences Anguilla](https://www.expedia.co.uk/West-End-Village-Hotels-Four-Seasons-Resort-And-Residence-Anguilla.h2745402.Hotel-Information) > > [Hotels in Cambridge](https://www.expedia.co.uk/Cambridge-Hotels.d781.Travel-Guide-Hotels) > > [Koi Resort Saint Kitts, Curio Collection by Hilton](https://www.expedia.co.uk/Basseterre-Hotels-Curio-Collection-By-Hilton-Koi-Resort-Saint-Kitts.h44443873.Hotel-Information) > > [Ladera Resort - Adults Only](https://www.expedia.co.uk/Soufriere-Hotels-Ladera-Resort.h68868.Hotel-Information) > > [Rabot Hotel from Hotel Chocolat](https://www.expedia.co.uk/Soufriere-Hotels-Rabot-Hotel-From-Hotel-Chocolat.h4595619.Hotel-Information) > > [Zoetry Marigot Bay - All Inclusive](https://www.expedia.co.uk/Marigot-Bay-Hotels-Marigot-Bay-Resort-And-Marina.h1355200.Hotel-Information) > > [Fond Doux Eco Resort](https://www.expedia.co.uk/Soufriere-Hotels-Fond-Doux-Eco-Resort.h1826960.Hotel-Information) > > [Green Fig Resort & Spa](https://www.expedia.co.uk/Soufriere-Hotels-Green-Fig-Resort-Spa.h58048613.Hotel-Information) > > [Windjammer Landing Resort and Residences](https://www.expedia.co.uk/Gros-Islet-Hotels-Windjammer-Landing-Resort-And-Residences.h14461.Hotel-Information) > > [Calabash Cove Resort And Spa - Adults Only](https://www.expedia.co.uk/Gros-Islet-Hotels-Calabash-Cove-Resort-And-Spa-Adults-Only.h2470747.Hotel-Information) > > [Anguilla Great House Beach Resort](https://www.expedia.co.uk/Rendezvous-Bay-Hotels-Anguilla-Great-House-Beach-Resort.h894275.Hotel-Information)