Search Hotels Near James H. Gray Sr. Civic Center, Albany

"Staff was very polite and nice. Linens were clean and neat. Room had a very musty smell and I woke up with a headache making me concerned about mildew or mold. Music was played loudly in the hallway for at least an hour after midnight with no response from staff despite the hallway being open to reception area where it would have been heard clearly. Hotel appears to have surface level updates but needs attention to details to make a comfortable environment to stay."

"Clean, delicious food at the restaurant, amazing staff. Great experience!"

"Completely rennovated hotel. Very nice and comfortable. Very clean. Staff was excellent - especially as I had to move to this hotel from a super bad one down the road! Great breakfast choices."

"Had to wait until almost 8pm for a room to be available. The room that I was assigned had, let's just say, it was very obvious the bathroom had not been cleaned."

"Ok stay on this trip for us all"

"The property was very clean and so was our room. We were able to park near our room and definitely felt safe. The breakfast menu was limited but fresh. They need to make their room descriptions very clear on the hotels.com website. I paid a little higher amount for an executive room but stayed in a room that was considered a standard room by the previous and original owners. When I told the front desk team member that I paid for an upgrade he was not very accommodating. However, the room was freshly remodeled and very clean. I really value cleanliness in hotels so we did not change hotels."

"The staff were friendly, the bed was comfortable, no hot water in the.bathroom. I wasnt expecting much as i just needed a bed to sleep in for the night. But you could tell it's been awhile since they've updated towels and sheets and the room was the same way. Wasn't a bad experience but it could have been better."

"Best place to stay, non smoking & no pets allowed & feels like home"

"I love the staff there breakfast was good"