Verified review
4/10 Poor
Debbie T.
25 Jul 2026
Liked: Cleanliness, check-in, location, listing accuracy
I booked a unit as 2 adults, 1 child traveling with pets. Normally when you book with pets, any applicable fees are rolled into your total. On our drive to the unit, we received an email indicating that if we brought unregistered pets, we would incur a 500/day fee. I reached out to say that we had booked with pets and confirm we were all set. The owner then charged me an additional 330 pet fee. I wasn’t pleased at the unexpected expense but we had no choice at this point and paid it. We arrived at the unit and the next day received pictures taken from their cameras at the unit of us walking our dogs and they said you have 2 dogs. Yes I said I was traveling with my PETS. They then charged me another 330 fee. Our total price nearly doubled. I’ve been renting with VRBO for years, have never had this problem, have never paid more than a 200 fee for my dogs. 660 was excessive and I felt very taken advantage of. Additionally the constant videotaping of our every move felt very invasive. The unit had 1 trash bag, 2 rolls of toilet paper and no cleaning supplies. There was very little in the way of kitchen supplies, a few random pieces of silverware, no pots or pans. We had to spend almost 100 just for basic necessities for the week, again not the norm for previous rentals. Would not recommend this unit for anyone who like privacy or loves their dogs. Really disappointed in all the extra expenses.
Debbie T.
Stayed 6 nights in Jul 2026