Title: Comfort Suites West Jacksonville Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1674&destination=Jacksonville%2C+Florida%2C+United+States+of+America&selected=1709213&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Suites West Jacksonville Travelers start their day with a workout at the 24-hour health club before cooling off with a refreshing swim in the outdoor pool ## Photo gallery for Comfort Suites West Jacksonville ![Business centre - Comfort Suites West Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/73ca6a6f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast - Comfort Suites West Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/a140a090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, laptop workspace, blackout curtains - Comfort Suites West Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/8f5c5b5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Comfort Suites West Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/26763a54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Comfort Suites West Jacksonville (Jacksonville)](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/62d60aa7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Northwest, Comfort Suites West Jacksonville offers practical comforts. Guests enjoy a free breakfast buffet each morning and can maintain their fitness routine anytime. The property features convenient laundry facilities, a relaxing outdoor pool, and in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £96 includes taxes & fees 5 Apr - 6 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Suite, 2 Queen Beds, Non Smoking ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/8f5c5b5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Accessible, Non Smoking ![Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/b0be19ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking 9.6 Exceptional 4 reviews - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/8f5c5b5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible, Non Smoking - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Non Smoking ![Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/fa045319.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 8.0 Very good 1 review - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Non Smoking ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/8f5c5b5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Non Smoking ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709213/875e7486.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 9.6 Exceptional 4 reviews - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/65000000/64450000/64441900/64441817/7e95cff5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn & Suites Jacksonville - Orange Park Near Naval Air Station Westside - Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 1,020 reviews £94 includes taxes & fees 19 Apr - 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Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,004 reviews £81 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Jacksonville-Hotels-Tru-By-Hilton-Jacksonville-South-Mandarin.h58985647.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=7e4c94d0-761f-4bea-ae7f-c081daec6f9b&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/1000000/30000/22200/22197/08a4fbb7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stayable Jacksonville West Northwest - Pool - Pet-friendly - Parking included - Free Wi-Fi 5.6 721 reviews £53 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Jacksonville-Hotels-Stayable-Suites-Jacksonville-West.h22197.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=7e4c94d0-761f-4bea-ae7f-c081daec6f9b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Comfort-Suites-West-Jacksonville.h1709213.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Comfort-Suites-West-Jacksonville.h1709213.Hotel-Information) ## About the area Located in Northwest, a neighbourhood in Jacksonville, Comfort Suites West Jacksonville is near the airport and near a train station. Jacksonville Zoo and Gardens and Ritz Theatre & LaVilla Museum are local attractions and those in the mood for shopping can visit Gateway Shopping Center and Normandy Lane Plaza Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at EverBank Stadium or VyStar Ballpark. Spend some time exploring the area's activities, including golfing. [Visit our Jacksonville travel guide](https://www.expedia.co.uk/Jacksonville.dx602997) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.33644%2C-81.76257&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=n8g262K7nM1uLilgpEiHAIRRLyk=) 7019 Commonwealth Ave, Jacksonville, FL, 32220 ### What's nearby - Gateway Shopping Center 4 min drive \- 1.9 miles - Jacksonville-Baldwin Rail Trail 5 min drive \- 2.4 miles - Richardson Road Park 7 min drive \- 4.8 miles - Normandy Lane Plaza Shopping Center 7 min drive \- 4.0 miles - Crystal Springs Park 7 min drive \- 6.0 miles ### Getting around - James Weldon Johnson Park Station 12 min drive - Jacksonville Station 15 min drive - Jacksonville International Airport (JAX) 23 min drive ### Restaurants - Circle K 16 min walk - McDonald's 6 min drive - Dunkin’ 8 min walk - Top China 5 min drive - Hardee's 5 min drive ## About this property ### Comfort Suites West Jacksonville Hotel located in Northwest A free breakfast buffet, laundry facilities and a 24-hour health club are just a few of the amenities provided at Comfort Suites West Jacksonville. In addition to a 24-hour business centre, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self-parking - Express check-out, smoke-free property and a 24-hour front desk - 1 meeting room, a gift shop and a vending machine Room features All 64 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Other conveniences in all rooms include: - Bathrooms with deep-soaking baths and free toiletries - TVs with premium channels - Wardrobes/cupboards, separate sitting areas and mini fridges ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/3000000/2430000/2425500/2425484/f2be8c71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Jacksonville West Westside - Pool - Breakfast included - Pet-friendly - Parking included 8.0 Very good 769 reviews £102 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2425484&PinnedHotelID=2425484&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/7a8a4a60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru by Hilton Jacksonville West I 295 Northwest - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 228 reviews £91 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/19500/19451/db2f1cee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn Baldwin Jacksonville - 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Free Wi-Fi 7.6 Good 589 reviews £69 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=3002237&PinnedHotelID=3002237&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/430000/422700/422606/7c967d88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Yulee Yulee - Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 655 reviews £77 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=422606&PinnedHotelID=422606&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=1709213&PinnedHotelID=1709213&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1709213,2425484,99494677,19451,1159667) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:00 AM ### Things to do - 24-hour health club - Outdoor pool - TV in common areas ### Family friendly - In-room cot - In-room microwave - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping on request - Multilingual staff ### Business services - 24-hour business centre - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar in shower - Grab bar near toilet - Hand-held showerhead - Handrails in stairways - In-room roll-in shower - Lift - Pool hoist on site - Raised toilet seat - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Microwave - Mini-fridge ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 3:00 AM Early check-in subject to availability Early check-in fee: USD 30 Minimum check-in age - 20 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 30 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 40 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 34 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 40 per pet, per night - Service animals are exempt from fees - Early check-in fee: USD 30 (subject to availability) - Late check-out fee: USD 30 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old. This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Comfort Suites Commonwealth Comfort Suites Commonwealth Hotel Comfort Suites Commonwealth Hotel Jacksonville Comfort Suites Commonwealth Jacksonville Comfort Suites West Jacksonville Hotel Hotel Comfort Suites West Jacksonville Jacksonville Jacksonville Comfort Suites West Jacksonville Hotel Hotel Comfort Suites West Jacksonville Comfort Suites West Jacksonville Jacksonville Comfort Suites Commonwealth Comfort Suites Hotel Comfort Suites Comfort Suites West Jacksonville Hotel Comfort Suites West Jacksonville Jacksonville Comfort Suites West Jacksonville Hotel Jacksonville ## Frequently asked questions ### Does Comfort Suites West Jacksonville have a pool? ### How much does it cost to stay at Comfort Suites West Jacksonville? ### Is Comfort Suites West Jacksonville pet-friendly? ### How much is parking at Comfort Suites West Jacksonville? ### What time is check-in at Comfort Suites West Jacksonville? ### What time is check-out at Comfort Suites West Jacksonville? ### Where is Comfort Suites West Jacksonville located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Comfort Suites West Jacksonville Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 216 8 - Good 151 6 - Okay 99 4 - Poor 61 2 - Terrible 49 ## Reviews Verified ### 10/10 Excellent #### Aidan 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The entire staff was phenomenal. Great experience, would stay here again ##### Aidan Stayed 4 nights in Nov 2025 Verified ### 8/10 Good #### Philip 5 Feb 2026 Liked: Cleanliness Reception was outstanding. Clean room, clean bathroom, spacious. My only complaint was the lack of soundproofing in the walls. My room was right next to the gym and had to use soft ear plugs to get a decent few hours of sleep. ##### Philip Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Susan 24 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff beautiful rooms ##### Susan Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### PHIYEN 8 Dec 2025 Liked: Cleanliness, property conditions & facilities Room was good but poor location because of traffic on highways. We were given a different room. ##### PHIYEN Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Verified traveller 22 Feb 2024 Liked: Cleanliness, staff & service, room comfort Kind staff, comfortable accommodations ##### Verified traveller Stayed 1 night in Feb 2024 Verified ### 8/10 Good #### Sherronda 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious room ##### Sherronda Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Bassem 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very friendly from GM Sunny to Check in at the desk. Rooms are renovated and very comfortable and clean. Had a great stay thank you to all the staff at this property ##### Bassem Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Artem 10 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and clean place ##### Artem Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### Richard 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Another awesome stay It was awesome and clean and quiet and safe and spacious.. I have been there 5 times when my 18 wheeler is in the shop.. ##### Richard Stayed 1 night in Aug 2024 Verified ### 8/10 Good #### Robin 2 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities It was clean, comfortable and quiet. ##### Robin Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Bronson 23 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room I stayed in was recently remodeled and was very nice. Breakfast was good with 2 waffle options and tasty coffee. ##### Bronson Stayed 1 night in Dec 2023 Verified ### 8/10 Good #### Donna 27 Nov 2024 Liked: Cleanliness, staff & service, room comfort #### Business trip Very clean for an older hotel. There is a lot of traffic in this area and plenty of places to get food. Refrigerator and microwave in the room. ##### Donna Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### Aliene 20 May 2024 Clean and room was as expected ##### Aliene Stayed 1 night in May 2024 Verified ### 4/10 Poor #### Yvonne 15 May 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Customer service was excellent but the property keep (etc)up and needs a facelift ##### Yvonne Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Kris 20 Aug 2023 Liked: Cleanliness, staff & service, amenities Good and clean ##### Kris Stayed 1 night in Aug 2023 Verified ### 6/10 Okay #### Verified traveller 11 Sept 2023 Liked: Cleanliness, staff & service #### Ok hotel The hotel lobby, breakfast area and room were clean. You can tell the hotel is going through renovations but the room furniture and doors are old and beat up. ##### Verified traveller Stayed 1 night in Sep 2023 Verified ### 8/10 Good #### Rishonea 25 Feb 2024 Liked: Cleanliness, staff & service Front desk clerk was very helpful and friendly. The rooms were clean except for a few hairs in the shower but clean compared to other places I’ve been. The bed was not very comfortable but again, it was clean. Breakfast was good. ##### Rishonea Stayed 2 nights in Feb 2024 Verified ### 6/10 Okay #### James 25 Nov 2024 Liked: Cleanliness, staff & service #### Exactly what I expected It was a typical hotel room. Dated but clean. Quiet. Beds where uncomfortable but clean. I appreciated the room darkening shades. Nothing to be impressed about but worth the money if you just want a place to stay for a nite. ##### James Stayed 1 night in Nov 2024 Verified ### 4/10 Poor #### Verified traveller 28 Sept 2024 Disliked: Amenities, property conditions & facilities Bathroom door handle was broken off so if you shut it you got stuck inside. Pull out couch also broken, head of the bed sunken to the floor. Pool had algae growing on the bottom. Staff was nice, area a bit run down. ##### Verified traveller Stayed 2 nights in Sep 2024 Verified ### 6/10 Okay #### James 5 Jan 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Just ok Stayed 10 days with family. The paint and floors were updated but the furniture was old and filthy. The sofa bed was unusable, (lumpy, dirty/stained, and would not straighten out). The beds are not comfortable; I could feel the springs. And the cleaners used smelled like smoke. But the hotel was quiet. I appreciated the free continental breakfast. I was able to get the supplies I needed and the location is close to the interstate. The price is decent but I wish I would have paid a bit more for the comfort I expected. ##### James Stayed 5 nights in Dec 2024 Verified ### 2/10 Terrible #### Verified traveller 23 Apr 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Keep my deposit due to the smell of incense They kept my deposit saying i smoke in room because i burned incense and candles. I didn't smoke in room jist had a nice evening. If not allowed to burn candles and incense it should be noted upon check in ##### Verified traveller Stayed 1 night in Apr 2024 Verified ### 6/10 Okay #### Donna 20 Feb 2025 #### Company used hotel We used this hotel because it is close to a home we're renovating. Close to restaurants, gas stations and freeways. The hotel is old and is showing signs of that. Check in was someone finally coming from the back to check me in. My stay was paid for yet they still put 134.00 hold on my card for ones night stay along with a 75.00 regular hold which I have never heard of. The couch has no back pillows so very hard to sit on without using pillows as backs from the bed. The seat cushions have seen better days and are flat like you're sitting on the floor. The microwave does work and the fridge is on frigid and froze everything we bought. The bed had a hole where my bottom laid and was very hard they need to replace it. We did not do breakfast because there were too many people there. This hotel seems to be a place companies use to put their employees while they work and they just took over the hotel and parking. These employees were very loud coming in and out of each others rooms and playing music loud and smoking in the hallways. ##### Donna Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Ryland 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay when I come to Jacksonville ##### Ryland Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### MALCOLM 10 Nov 2025 Liked: Cleanliness, property conditions & facilities Location ##### MALCOLM Stayed 2 nights in Sep 2025 Verified ### 6/10 Okay #### James 9 Feb 2026 Liked: Cleanliness Disliked: Property conditions & facilities Even though it was just remodeled, it still looked worn. Ceiling tiles in the hallways were drop ceiling type and in bad shape. Also, a poor painting job in many places. Elevator was in very poor condition. ##### James Stayed 1 night in Feb 2026 ---