Front of property

Reviews of Mountain Modern Motel

3 out of 5
Mountain Modern Motel
380 W Broadway, Jackson, WY

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1002 reviews" "
Rating 8 - Good. 269 out of 1002 reviews" "
Rating 6 - Okay. 122 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 30 Apr 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

Susan Flores, Tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa, Burleson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is great. Love the gear rack and the extra long bench for luggage. Beds were extremely comfortable. The giant sink was great. Wine bottle opener was handy. The soap smelled amazing. Top notch, shampoo and conditioner as well. Easy walk to downtown for food and shopping. Highly recommend the Local for dinner.
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 30 Apr 2024
Dearest VanessaThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

10/10 Excellent

Beatrix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Love the full kitchen
Stayed 4 nights in Feb 2024
Response from Gonzalo Lagunes on 29 Apr 2024
Hi BeatrixWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Brenda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy but okay for a night
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 28 Apr 2024
We appreciate it when our guests take the time to write a review with the details of their stay, this gives us the chance to attend to every detail and always seek continuous improvement in our services. We hope to serve you again, we are sure that your experience will be much better.Sincerely,

8/10 Good

Marianne C

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would stay again due to the nice rooms. Did not appreciate the security guy kicking me out of the pool ten minutes before 10pm. I think the pool could be open later also. Nice pools. Looks recently remodeled.
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 27 Apr 2024
Hi MarianneThank you for leaving a review. We're pleased to know that your overall stay met your expectations. We greatly appreciate your patronage and value your feedback as it helps us refine and enhance our services. We have spoken with our security staff about the pool closure, If there's anything additional and specific that you think would make your next visit even better, don't hesitate to let us know. We look forward to serving you again soon and providing you with an even more enjoyable experience at Mountain Modern.Sincerely,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Having the option of an indoor and outdoor pool and hot tub was great as well as the fire pits for the chilly nights. The rooms were quite nice and comfortable.
Stayed 2 nights in Apr 2024
Response from Gonzalo Lagunes on 27 Apr 2024
Howdy SarahThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

2/10 Terrible

Erin

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 26 Apr 2024
HiWe would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your stay. We take those comments very seriously and we will do our best to implement the suggestions you have mentioned. Hopefully we can accommodate your family in the future again and make it right for you.Sincerely,

8/10 Good

Mark

Liked: Cleanliness, staff & service
The room layout and furnishings were very well designed. Most hotel rooms are pretty standard: desk, drawers closet and not very useful for most people.
Stayed 1 night in Apr 2024
Response from Scott Sheer on 22 Apr 2024
Mark,Thank you for taking the time to write a review about Mountain Modern Motel! We respect that you have so many choices when you book your adventure in Jackson Hole and we're thankful that you chose us! We look forward to seeing you again on your next Jackson trip!

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the location, it’s so close in town you can walk to any shop
Stayed 1 night in Apr 2024
Response from Itzel on 22 Apr 2024
Thank you for staying with us at Mountain Modern we hope to see you soon.

10/10 Excellent

Penelope, Revere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect for our stay. The pools and hot tubs were phenomenal. The town was a little sleepy during the “shoulder season”, but we found plenty to do.
Stayed 6 nights in Apr 2024
Response from Itzel on 22 Apr 2024
Thank you for staying with us at Mountain Modern we hope to see you soon. We are happy that you enjoyed your stay with us..

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Recently updated. We had King suite with kitchen. All was new. Perfect for what we needed. Fair priced. Highly recommend.
Stayed 2 nights in Apr 2024
Response from Itzel on 22 Apr 2024
Thank you for staying with us at Mountain Modern we hope to see you soon. We are happy that you enjoyed your stay with us.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern updated decor ..great floorplans for suites. Family friendly lodging and two pools. Great location ...walkable local.
Stayed 3 nights in Apr 2024
Response from Gonzalo Lagunes on 16 Apr 2024
Dearest RhondaThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Gonzalo Lagunes on 16 Apr 2024
Hi DanielleWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gonzalo Lagunes on 11 Apr 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

6/10 Okay

Alese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Scott Sheer on 9 Apr 2024
Alese,Thank you for choosing Mountain Modern for your Jackson Hole Vacation. We are sorry to hear we did not meet your expectations. Please reach out and let us know what we can do to make a better experience in the future.

10/10 Excellent

Daniel Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I have been to Jackson numerous times and stayed at various properties. I must say that in terms of location, property, and price, this motel must be high on the list. We enjoyed our stay and would recommend it.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 9 Apr 2024
Daniel Paul,Thank you for choosing Mountain Modern for your Jackson Hole Adventure. We are delighted to hear how much you enjoyed your stay. We appreciate the recommendations and we hope to see you back in the not too distant future.

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are decorated so nice, only complaint is the bathroom is small. Otherwise loved our stay and the staff was so friendly. Indoor pool is heated and same with the outdoor pool which we loved.
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 5 Apr 2024
Hi HeatherWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Robert

Stayed 3 nights in Mar 2024
Response from Itzel on 20 Apr 2024
Thank you for staying with us we hope too see you again.

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is just the cutest place ever. The room is just perfect.
Stayed 1 night in Mar 2024
Response from Gonzalo Lagunes on 27 Mar 2024
Hi CarleneWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved.this 2 bedroom 2 bathroom with a great little kitchen ! So clean. Great hot tub, warm pool for apre ski. We used the shuttle service and played games in the game room. Big thumbs up for MMM 👍
Stayed 2 nights in Mar 2024
Response from Gonzalo Lagunes on 25 Mar 2024
Howdy DonnaThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No one spoke English in Jackson. First night the pool was a sausage fest.
Stayed 3 nights in Mar 2024
Response from Hotel on 24 Mar 2024
We are sorry to hear about your negative experience and frustration. We appreciate your feedback. Thanks

8/10 Good

Will

Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were pretty small and the people next door were up early and the thin walls didn’t do much to dampen the noise. The front desk crew could use some language lessons as they were very difficult to understand.
Stayed 2 nights in Mar 2024
Response from Gonzalo Lagunes on 8 Mar 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

Teresa, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the modern feel of the property as well as the location being central to all attractions we participated in. Shops, restaurants, ski lodge.
Stayed 2 nights in Feb 2024
Response from Gonzalo Lagunes on 28 Feb 2024
Howdy TeresaWe are grateful for your kind words and positive feedback. Your satisfaction is truly our greatest reward, and we are thrilled to have provided you with an exceptional hotel experience. We are consistently striving to improve and exceed our guest’s expectations, so please know that your feedback is invaluable to us. We sincerely hope to have the pleasure of welcoming you back again soon!Sincerely

10/10 Excellent

Janice

Liked: Cleanliness
Great stay!
Stayed 2 nights in Feb 2024
Response from Mountain Modern on 27 Feb 2024
Howdy! Thank you for the kind words. We are very glad that you enjoyed your stay with us, and hope to see you again in the future!

10/10 Excellent

harold

Stayed 1 night in Feb 2024
Response from Mountain Modern on 20 Mar 2024
Howdy! Thank you for taking the time to leave a review. We are glad to see you enjoyed your stay. Hopefully we'll see you again in the future!

10/10 Excellent

Samantha

Travelled with partner
Liked: Amenities
Loved the triple M cafe and bar, delivery to your room for free was great!
Stayed 2 nights in Feb 2024
Response from Front Desk on 26 Feb 2024
Thank you for staying with us. We are glad you had an amazing time with us. We appreciate your feedback.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a terrific value and ideally located. We’ll be back!
Stayed 4 nights in Feb 2024
Response from Gonzalo Lagunes on 17 Feb 2024
Wow Thank you for sharing your positive experience. We are glad to know that our attention to detail and commitment to exceptional customer service did not go unnoticed. We strive to create a cozy and welcoming environment for all our guests, and it is rewarding to hear that we succeeded. We look forward to making your future stays equally enjoyable at Mountain Modern.Sincerely,

8/10 Good

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gonzalo Lagunes on 16 Feb 2024
Howdy MalloryThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Feb 2024
Response from Gonzalo Lagunes on 16 Feb 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

4/10 Poor

Grant

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Gonzalo Lagunes on 14 Feb 2024
Dear GrantWe are sorry to hear that you had a negative experience at our property. We strive to provide a high level of quality and service, and we apologize if we fell short of your expectations. We appreciate your feedback and will use it as an opportunity to improve our processes and ensure a better experience for all future customers. Thank you for bringing this to our attention.Sincerely,

10/10 Excellent

Stephane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room made for skiers and their gear!
Stayed 1 night in Feb 2024
Response from Gonzalo Lagunes on 12 Feb 2024
Howdy StephanieWe are grateful for your kind words and positive feedback. Your satisfaction is truly our greatest reward, and we are thrilled to have provided you with an exceptional hotel experience. We are consistently striving to improve and exceed our guest’s expectations, so please know that your feedback is invaluable to us. We sincerely hope to have the pleasure of welcoming you back again soon!Sincerely

8/10 Good

Sidney

Stayed 2 nights in Feb 2024
Response from Mountain Modern on 20 Mar 2024
Howdy! Thank you for taking the time to leave a review. We are glad to see you enjoyed your stay, and hope to see you again in the future!

8/10 Good

Darlene, Appleton

Liked: Cleanliness, staff & service, property conditions & facilities
The checkin was fine. Unfortunately we missed happy hour by two minutes after checkin.
Stayed 1 night in Feb 2024
Response from Mountain Modern on 7 Feb 2024
Howdy! We are glad you enjoyed your stay. Hopefully we'll see you again in the future and you can enjoy happy hour at Triple M!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
The free shuttle to the ski resort made transportation easy. Close proximity to the square was nice. Overall good location. Room needed some better upkeep. Walls had scuffed paint. Fireplace remote control was missing from room. Trim pieces were coming loose from door frame. Bathroom door couldn’t be shut without forcing the door to close. Outdoor hot tub was also having trouble staying warm.
Stayed 5 nights in Jan 2024
Response from Gonzalo Lagunes on 3 Feb 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

christine

Travelled with partner
Clean. Friendly staff. Would totally stay again!
Stayed 1 night in Jan 2024
Response from Gonzalo Lagunes on 3 Feb 2024
Wow ChristineThank you for sharing your positive experience. We are glad to know that our attention to detail and commitment to exceptional customer service did not go unnoticed. We strive to create a cozy and welcoming environment for all our guests, and it is rewarding to hear that we succeeded. We look forward to making your future stays equally enjoyable at Mountain Modern.Sincerely,

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good. Great location and friendly staff. Hot water was out last morning which is why the ding
Stayed 3 nights in Jan 2024
Response from Itzel on 2 Feb 2024
We are glad that you enjoyed your stay with us and we are really sorry about the hot water. We hope to see you again soon.

8/10 Good

Clint

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gonzalo Lagunes on 31 Jan 2024
Thanks ClintWe appreciate you sharing your thoughts on your recent experience with us. Your feedback is important to us as we aim to provide the best possible experience for all our guests. We're thrilled to hear that your stay was satisfactory, and we'll continue to work hard to meet your expectations in every aspect. If you have any suggestions or additional comments, feel free to reach out to us. We look forward to serving you again in the future at Mountain Modern.Best,

8/10 Good

Aric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 3rd time staying. Nice rooms with good modern decor. Walkable to everything.
Stayed 3 nights in Jan 2024
Response from Gonzalo Lagunes on 29 Jan 2024
Hi AricWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent space and value
Mountain Modern was a terrific value for the money. I stayed with my husband and toddler in a 1 BR suite. The suite was spacious and great for having a little extra space when traveling with a little one. We were able to put the pack n play in the second bathroom to allow for a dark / quiet sleeping area for her. I love upcycled motels and everything here was new and clean. We didn't have any of the noise issues that others have had and enjoyed both of the pools and hot tubs. Laundry machines in both rooms were out of order during our stay but imagine they will figure that out!
Stayed 3 nights in Jan 2024
Response from Gonzalo Lagunes on 27 Jan 2024
Wow SarahThank you for sharing your positive experience. We are glad to know that our attention to detail and commitment to exceptional customer service did not go unnoticed. We strive to create a cozy and welcoming environment for all our guests, and it is rewarding to hear that we succeeded. We look forward to making your future stays equally enjoyable at Mountain Modern.Sincerely,

2/10 Terrible

Christopher

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Gonzalo Lagunes on 27 Jan 2024
Dear ChristopherWe would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your stay. We take those comments very seriously and we will do our best to implement the suggestions you have mentioned. Hopefully we can accommodate your family in the future again and make it right for you.Sincerely,

4/10 Poor

Weslee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Scott Sheer on 26 Jan 2024
Weslee,Thank you for taking the time to review your stay with us. We have high expectations for your experience with us and know that you have many choices when it comes to a hotel room in this area. Your feedback is extremely important to us so that we can continue to improve our rooms. Please do not hesitate to reach out if we can discuss further.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay ! We had a week at Christmas time! Pet friendly ! Convenient to the sqauare
Stayed 5 nights in Dec 2023
Response from Itzel on 26 Jan 2024
We are glad that you enojy your stay and we hoppe to see you soon. Have and amazing day

6/10 Okay

Angelica

Liked: Staff & service
Couples stay
Poorly working restroom/looks dirty things on the wall falling apart. Gear closet area is a plus. Tight room for two couples sharing a double room. Wouldn’t recommend for more than 2-3 people. Decently high price point for what it is. Outdoor hot tub/pool is nice. Triple M only open until ten but has good game options inside if bored during the day. Pools and hot tubs only open until 10. Parking is decent but tight. Front desk employees are pleasant and check in and out was easy.
Stayed 4 nights in Jan 2024
Response from Gonzalo Lagunes on 23 Jan 2024
Dear AngelicaThank you for leaving a review. We're pleased to know that your overall stay met your expectations. We greatly appreciate your patronage and value your feedback as it helps us refine and enhance our services. If there's anything specific that you think would make your next visit even better, don't hesitate to let us know. We look forward to serving you again soon and providing you with an even more enjoyable experience at Mountain Modern.Sincerely,

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. walls are a little thin but they give you earplugs. Otherwise the room and common areas are great.
Stayed 2 nights in Jan 2024
Response from Gonzalo Lagunes on 23 Jan 2024
Dearest TimThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

8/10 Good

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay and very convenient
Stayed 1 night in Jan 2024
Response from Gonzalo Lagunes on 22 Jan 2024
Dearest KristyThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

10/10 Excellent

philippe

Stayed 1 night in Jan 2024
Response from Gonzalo Lagunes on 5 Feb 2024
Howdy PhilippeThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was odd that when the smoke alarm went off in our corridor no one from the front desk came to check on the guest. Everyone exited there rooms barefoot and in their pjs. I went to the front desk and they confirmed there was no fire but still odd that they did not check on guest.
Stayed 8 nights in Dec 2023
Response from Hotel Manager on 11 Jan 2024
Karen,Thank you for choosing Mountain Modern for your Jackson Hole Vacation. I want to apologize for the lack of communication to each guest. I want to assure you we do respond to every fire alarm and resolve through our own visual inspection. Your feedback is appreciated and will be utilized to improve our guest experience moving forward. We hope to see you back in the future!-ss

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the 1 bedroom suite. Full Kitchen was well stocked with utensils and dishes etc. very comfortable room. Will not hesitate to stay here again.
Stayed 3 nights in Jan 2024
Response from Gonzalo Lagunes on 9 Jan 2024
Dearest DawnThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Hotel Manager on 26 Jan 2024
Daniel,Thank you for taking the time to review your recent stay at Mountain Modern Motel. We have so much fun providing you with a funky, none of the fluff and all of the good stuff experience. Thanks for making us your adventure base camp, we hope to see you soon!