Izena Holidays from £467

The property is close to everything. Restaurants, shopping, etc. Taxis are up and down the streets so they're easy to hail. The hotel lobby is clean and the staff

Pros: rooms are great (we stayed in the condo) - huge apartment, washing machine, small equipped kitchen. No complaints about the room at all! Lunch options: decent takeaway at the deli! Reasonably priced and tasty! Cons: - Pools: there are only 2 at the property. Pools are great, but honestly quite small for the number of guests at the resort. There were a lot of screaming and splashing children, which is fine, just would have been great to have an adults only pool option. - Beach: the beach is shocking to get to. I thought other reviews seemed dramatic, but it is over a busy road, the path is super unclear and the ‘beach house’ was almost impossible to find. Honestly not sure how people headed across with small children! - Restaurant: the BBQ restaurant in the hotel was pretty bad. Food was poor quality, mountains of dirty dishes were everywhere. Nowhere near good enough at a 5-star hotel and given the price point!

I loved staying here. It was spacious and the staff were great. It’s also right next to Kokusai Dori street so everything is in walking distance. I want to shout out the staff because I missed my flight to Naha in Narita, and they stayed 3 hours after checking close to make sure I got checked into my room. They are outstanding. The wet room was great, my room has washer and dryer, and separate toilet area. Would definitely stay again and I can’t recommend them enough.

The beach is in front of the hotel, and the hotel has the marine activity counter, which we found it was so convenient. Also the hotel was running a small summer fair on the ground floor, and my 7 years old enjoyed it. We would like to come back to this hotel again.

While the property is pleasant, I feel that the price does not fully reflect the value offered. For instance, the minibar is not complimentary, especially the nearest supermarket is a 10-minute drive away. Providing a one-time complimentary minibar would be a thoughtful gesture to make travelers feel more valued.