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Reviews of La Villa, Sure Hotel Collection by Best Western

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 162 reviews" "
Rating 8 - Good. 60 out of 162 reviews" "
Rating 6 - Okay. 3 out of 162 reviews" "
Rating 4 - Poor. 3 out of 162 reviews" "
Rating 2 - Terrible. 1 out of 162 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel. fully enjoyed our stay and hotel was in excellent shape. The breakfast and dinner was great. The staff was friendly and very accommodating. Parking was amble and close to other restaurants, coffee shops and grocery stores. Also located right off the highway. Would recommend staying here and enjoying your trip
Stayed 4 nights in Sep 2023

10/10 Excellent

Brian

Stayed 1 night in Sep 2023

10/10 Excellent

Edith, Northridge

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Hotel for Stopover.
An ideal hotel to stop off at on the way to southern parts of Italy from Northern Europe. Very clean, well maintained, friendly responsive staff. Thoroughly recommended.
Stayed 1 night in Jul 2023

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
We have been staying at this hotel for many years and enjoy the continuous friendly family atmosphere , very clean, great breakfast, friendly staff, and nice parking
Stayed 2 nights in Jun 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a relaxing break
Stayed 1 night in Jun 2023

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
I had room 102 near the lobby and I heard every footfall, chair drag and sneeze. Not very restful.
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
A repeat visit. As before, a pleasant hotel and very helpful staff. Very comfortable room, well equipped and well maintained. Excellent breakfast. Convenient location for travelling through Northern Italy. Good parking.
Stayed 1 night in Jan 2023

10/10 Excellent

Mary

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

PENG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Villa was perfect for what I needed. While not super close to the centre (~45 minute walk) nothing is that far from anything else in Ivrea. La Villa was comfortable, clean, quiet, and easy to get to. The staff are friendly and helpful. Perfect for business or when you're visiting friends in town.
Stayed 2 nights in Sep 2022

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
We were travelling from UK to Abruzzo and this was our overnight stop 10 minutes from motorway it was comfortable and clean lovely shower - would recommend
Stayed 1 night in Jan 2022
Response from Carmen - Front Office Dept. on 8 Jan 2022
Dear Lorraine, thank you for your nice review. We are very happy that you appreciated our Hotel and reccommend it. Hope to see you soon again! Have a nice day!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, fast checkin. Great breakfast. COVID rules and precautions followed onsite.
Stayed 1 night in Jun 2021
Response from Reception on 6 Jul 2021
Dear Mark, thank you very much for the kind words you paid us. Read reviews like his fills our hearts with joy because for us they represent the achievement of our professional goal. See you soon. Best wishes. La Reception Hotel La Villa

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Reception on 8 Nov 2020
Dear Erik, thanks a lot for your comment and for the score given. For us, satisfaction of our customers is our main goal. Hoping to host you again at La Villa. Best regards Hotel La Villa - the Reception

10/10 Excellent

BENITO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant stay
Me and my father stayed at this hotel for a night after passing the alps, located in a small village, a small selection of restaurants nearby. The staff were very friendly and helpful, the rooms all had balconies, big TVs, the beds were very comfortable. Can’t think of anything negative about the hotel, it had a spacious courtyard to sit, eat and relax. The bar was a self service bar, the restaurant wasn’t open due to the Covid situation. Breakfast was included and was good. Although you had to pay extra for some things
Stayed 1 night in Jul 2020
Response from Reception on 25 Jul 2021
Dear Benito, thanks a lot for your comment and for the score given. For us, satisfaction of our customers is our main goal. Hoping to host you again at La Villa. Best regards Hotel La Villa - the Reception

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Reception on 25 Jul 2021
Gentilissimo Dominic, Grazie per il punteggio cosi alto che ha assegnato alla nostra struttura, le siamo molto grati. Tutto lo staff lavora costantemente per cercare di soddisfare ogni esigenza dei nostri graditi ospiti! Speriamo di poterla accogliere nuovamente presso la nostra struttura. Un caro saluto Il Ricevimento - Hotel La Villa

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money if you stay in Ivrea
Nice little quaint hotel just off Ivrea centre. Great value for money and the personnel is very attentive. Breakfast could be improved with warm dish(es) as so far I've only found they do cold food. Pro tip: they have a business room on the ground floor useful for quick catch ups with colleagues or work in general.
Stayed 1 night in Dec 2019
Response from La Villa on 17 Jan 2020
Dear A, thanks a lot for having taken some time to write your feelings about the Hotel la Villa. We are really glad you enjoied your stay and that you appreciated some of our strengths such as the meeting room. Of course we take note of your suggestion which we appreciate, although there is the possibility to ask for some warm food (eggs, bacon...) which is fresh cooked on request. We hope to see you again at our premises, in the future. Best regards Hotel La Villa - The Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western:always a good surprise!
Wonderful breakfast! included in the price Very calm Nice bedroom and bath, comfortable and practible
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a balcony with view over the countryside. The staff were really friendly and helpful. There’s an honesty bar and an outside courtyard to sit and enjoy a drink. Food was great (we’re vegetarian) and breakfast was good. Would definitely recommend
Stayed 1 night in Sep 2019

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Had a great stay. Staff was helpful with good English. Room was comfortable and clean. Close grocery stores and restaurants.
Stayed 1 night in Aug 2019
Response from La Villa on 30 Aug 2019
Dear Jeri, thank you very much for having promoted us with flying colors! This fills our hearts with joy because for us it represents the achievement of our professional goal. We hope to be able to welcome you again at the hotel La Villa on future occasions A warm greeting. Hotel La Villa – Reception

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from La Villa on 2 Sept 2019
Gentilissimo Anonimo, grazie molte per averci assegnato questo punteggio! Questo ci riempie il cuore di gioia perché per noi rappresenta il raggiungimento del nostro obiettivo professionale. Speriamo di poterla accogliere ancora presso l'hotel La Villa in occasioni future Un caro saluto. Hotel La Villa - La Reception

8/10 Good

Pregalathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from La Villa on 25 Jul 2019
Dear Preglathan, thanks a lot for your comment and for the score given. For us, satisfaction of our customers is our main goal. Hoping to host you again at La Villa. Best regards Hotel La Villa - the Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from La Villa on 30 Jun 2019
Dear Anonymous, thanks a lot for the score given. For us, satisfaction of our customers is our main goal. Hoping to host you again at La Villa. Best regards Hotel La Villa - the Reception

10/10 Excellent

Ghita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
A nice place to stay. Easy to find, good parking and welcoming reception. Good wifi. We had dinner there and whilst it was not cheap - it was very good. Breakfast was excellent with a good choice.
Stayed 1 night in Dec 2018
Response from Reception Hotel La Villa on 22 May 2019
Dear Ghita, we thank you for your positive comments. We hope to have you as a guest again for another occasion, best regards - Reception Hotel La Villa

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean little hotel. Great breakfast. Good size room. Nice and friendly people. We really enjoyed our one-night stay.
Stayed 1 night in Oct 2018
Response from Sabrina on 3 Nov 2018
Hello, thanks a lot for your comment and for the score given. For us, satisfaction of our customers is our main goal. Hoping to host you again at La Villa. Best regards Hotel La Villa - the Reception

10/10 Excellent

Bud, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. friendly staff. Very limited menu for evening meal but nice quality and very reasonably priced. Breakfast was very good.
Stayed 1 night in Sep 2018
Response from Hotel la Villa on 16 Sept 2018
Dear Bud on, thanks a lot for having taken your time to write your feelings about the Hotel la Villa. We are really glad you enjoied your stay. We hope to see you again at our premises, in the future. Best regards Hotel La Villa - The Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to autoroute but very quiet Excellent local restaurant nearby
Stayed 1 night in Aug 2018
Response from Hotel la Villa on 21 Aug 2018
Dear, first of all thank you for taking the time to write this comment so positive. For us our customers satisfaction is our mission. We are waiting for you to welcome you again in a next step to Ivrea! Best regards Hotel La Villa - Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Reception - Hotel la Villa on 10 Feb 2018
Thanks a lot for the high rate given. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ideal for trips to Aosta or Torino.
Internet got some slight trouble in the evenings. But staff were very friendly and had reset the system. Very friendly staff. Rooms are clean. Beds are very comfortable.
Stayed 2 nights in Oct 2017
Response from Reception Hotel La Villa on 30 Oct 2017
Dear Guest, Thank you for your valuable rate! We would just like to point out that during the evening the Wifi connection could actually be slowered because everybody connects at the same time. We hope to host you again in the future! Warm regards

8/10 Good

Jeff, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine little hotel, but not close in
The room was a bit small, but reasonably comfortable and OK for a few days. This hotel's main drawback is that it's not in the city center, so if you don't have a car you have to commute in by bus -- not a long commute, but the buses run only every half-hour and only every hour on weekends. For travelers with a car, it would be fine.

10/10 Excellent

Alex, Lausanne/San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Torino and Park Grand Paradiso
Recently re-modeled nice hotel on the way to Torino from Western Italian Alps. Very clean, quite, upgrades like refrigerator with minibar in the room. Good WiFi in the room. I recommend to stay there if you are in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fair
Need to connect/reconnect free Wifi in the room all the time. The shower cabinet is very small. The room is clean and has enough space. Parking in front of the hotel. The card for the room didn't work and we need to return to the reception to ask for replace it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The room was very clean and comfortable. We had an issue getting to the hotel and the staff went above and beyond to help us. Just a heads up--you need to use your key to turn on the lights. That was the first time I'd ever seen anything like that. The continental breakfast wasn't included but I'd definitely recommend it. Overall, a very pleasant experience.

8/10 Good

James, cardiff

Liked: Cleanliness, property conditions & facilities, room comfort
Great, but so far...
The hotel was very modern, clean and quiet. The room was excellent. Downside was the distance from, well, anything. It takes at least 40 minutes to walk to a bar or restaurant.

6/10 Okay

Lee, UK

Liked: Cleanliness
La Villa
Ideal hotel for 1 night local stay. Clean, tidy & quiet

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and very clean
Very clean and decor was charming. The wood beam ceiling on the 3rd floor was a nice touch. Took 12 min to get to from autostrada and required narrow streets. Pizzeria located across the street opens at 1930, otherwise there is a McDonalds ten minutes away at a shopping center. Would stay again. Free parking and wifi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient and cat-friendly
We booked La Villa for a one-night stay en-route to the UK. We arrived in Ivrea at around 9.30pm and the hotel was quite easy to find - there are some street signs directing you to it and it's on one of the main roads of the town. Most of the hotel seems to have been very recently refurbished and so it's very clean. The new bathroom in particular was probably the best we've ever had in Italy. The room was on the small side, but very comfortable. This is a pet-friendly hotel so our cat was very welcome too. Unfortunately the restaurant was closed the night we stayed but there's a good pizzeria across the road. The hotel breakfast was plentiful and all the staff friendly. Would definitely recommend La Villa for price, comfort and convenience.

10/10 Excellent

FRANCESCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Apr 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Eccellente
Stayed 1 night in Mar 2024

10/10 Excellent

Harold

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Masterclass!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Dario

Stayed 1 night in Sep 2023

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Joerg-Alain

Travelled with partner
Liked: Amenities, property conditions & facilities
Fantastic collazione
Stayed 1 night in Sep 2023

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tout bien
Stayed 1 night in Jul 2023

4/10 Poor

Ciro L

Travelled with family
Disliked: Cleanliness, staff & service
lamentável a reposição e limpeza do quarto e wi-fi
Stayed 1 night in Jun 2023
Response from Clarissa on 28 Jun 2023
Dear Harry, thanks a lot for having taken your time to write your feelings about the Hotel la Villa. However, we are really sorry to see that you gave a low score for the cleanness and wi-fi. We will be happy to see you again at the Hotel La villa, in order to understand and solve what made your stay less pleasant that what we normally whish for our customers . We take this opportunity to send our best regards. Hotel La Villa - The Reception