Title: The Laila Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk
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# The Laila Hotel
Experience historic charm while staying connected. Unwind on the hotel's serene terrace or explore nearby Hagia Sophia.
## Photo gallery for The Laila Hotel
- Overview
- Rooms
- Location
- Policies
In the heart of Istanbul, The Laila Hotel offers a tranquil retreat with a terrace and dry cleaning services. Stay connected with in-room WiFi and enjoy conveniences like 24-hour front desk service, luggage storage, tour assistance, free newspapers and an elevator.
## Reviews
6.2
## Popular amenities
- Free Wi-Fi
- Air-conditioning
- Breakfast available
- Laundry room
- Room service
- Housekeeping
## Room options
### Check availability for these dates
Tonight
[Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2)
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Tomorrow
[Feb 1 - Feb 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2)
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This weekend
[Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2)
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Next weekend
[Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2)
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All rooms
1 bed
2 beds
3+ beds
Showing 10 of 10 rooms
### View all photos for Standard Double Room, City View
### Standard Double Room, City View
### Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hydromassage showerhead
Hairdryer
- City view
- 194 sq ft
- Sleeps 2
- 1 Queen Bed
### View all photos for Economy Room (Basement)
### Economy Room (Basement)
### Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hydromassage showerhead
Hairdryer
- 151 sq ft
- Sleeps 2
- 1 Double Bed
### View all photos for Standard Triple Room
### Standard Triple Room
### Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hydromassage showerhead
Hairdryer
- 248 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Single Bed
### View all photos for Standard Quadruple Room
### Standard Quadruple Room
### Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hydromassage showerhead
Hairdryer
- 280 sq ft
- Sleeps 4
- 1 Queen Bed and 2 Single Beds
### View all photos for Panoramic Room, Sea View
### Panoramic Room, Sea View
### Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hydromassage showerhead
Hairdryer
- Sea view
- 194 sq ft
- Sleeps 2
- 1 Double Bed
### Standard Double Room
- Sleeps 2
### Double Room With Sea View
- Sleeps 2
### View all photos for Quadruple Room
### Quadruple Room
- Sleeps 4
### View all photos for Budget Double Room
### Budget Double Room
- Sleeps 2
### View all photos for Standard Triple Room
### Standard Triple Room
- Sleeps 3
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## About the area
Located in Sultanahmet, a neighbourhood in Istanbul, The Laila Hotel is near a metro station. Blue Mosque and Hagia Sophia are notable landmarks, and travellers looking to shop may want to visit Grand Bazaar and Istiklal Avenue. Looking to enjoy an event or a game while in town? See what's going on at Tupras Stadium, or consider a night out at Volkswagen Arena. [Visit our Istanbul travel guide](https://www.expedia.co.uk/Istanbul.dx178267)
binbirdirek mahallesi, katipsinan cami sokak no 21, Istanbul, Istanbul, 34122
### What's nearby
- 
Sultanahmet Square
2 min walk \- 0.1 miles
- 
Turkish and Islamic Art Museum
2 min walk \- 0.1 miles
- 
Blue Mosque
5 min walk \- 0.3 miles
- 
Basilica Cistern
7 min walk \- 0.4 miles
- 
Hagia Sophia
8 min walk \- 0.5 miles
### Getting around
- Cemberlitas Station
4 min walk
- Sirkeci Marmaray Station
12 min walk
- Sabiha Gokcen International Airport (SAW)
54 min drive
### Restaurants
- Loti Bistro & Roof Lounge
2 min walk
- İstanbul Kitap Cafe
2 min walk
- Ortaklar Restaurant
1 min walk
- İstanbul Kitap Kafe
2 min walk
- dubb Kebab Restaurant
2 min walk
## About this property
### The Laila Hotel
Hotel near Sultanahmet Square
A short walk from Blue Mosque and Hagia Sophia, The Laila Hotel provides a terrace, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
- Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
- Free newspapers, luggage storage and a lift
- Tour/ticket information, a 24-hour front desk and a vending machine
Room features
All rooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
- Bathrooms with hydromassage showers and free toiletries
- Flat-screen TVs with satellite channels
- Fridges, coffee/tea makers and daily housekeeping
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## Property amenities
### Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
### Parking and transport
- Offsite parking available (EUR 15 per day)
- Street parking available
- Return airport shuttle (surcharge)
### Food and drink
- Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 4 for children
### Family friendly
- In-room refrigerator
- Laundry facilities
- Soundproofed rooms
### Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Vending machine
### Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
### Outdoors
- Terrace
### Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Well-lit path to entrance
### More
- Designated smoking areas
## Room amenities
### Bathroom
- Free toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shower
- Slippers
- Towels provided
### Entertainment
- Flat-screen TV with cable/satellite channels
### Food and drink
- 24-hour room service
- Coffee/tea maker
- Refrigerator
### More
- Air conditioning
- Desk
- Free daily newspapers
- Individual decor
- Individual furnishings
- Iron/ironing board
- Phone
- Safe
- Soundproofed rooms
## Policies
### Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
### Check-out
Check-out before noon
### Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
### Access methods
Staffed front desk
### Pets
No pets or service animals allowed
### Children and extra beds
Children are welcome
### Payment types at the property
## Important information
### Optional extras
- Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 4 for children
- Nearby parking fee: EUR 15 per day (3 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
### You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 2022-34-0563
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
### We should mention
No pets and no service animals are allowed at this property
### Property is also known as
Laila Hotel Istanbul
Hotel The Laila Hotel Istanbul
Istanbul The Laila Hotel Hotel
The Laila Hotel Istanbul
Hotel The Laila Hotel
Laila Hotel
Laila Istanbul
Laila
The Laila Hotel Hotel
The Laila Hotel Istanbul
The Laila Hotel Hotel Istanbul
## Frequently asked questions
### Is The Laila Hotel pet-friendly?
### What time is check-in at The Laila Hotel?
### What time is check-out at The Laila Hotel?
### Does The Laila Hotel provide a shuttle to the airport?
### Where is The Laila Hotel located?
## Have a question?
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## Reviews
## The Laila Hotel Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)
### 5.8
Cleanliness
### 5.8
Location
### 6.6
Staff & service
### 5.6
Property conditions & facilities
10 - Excellent
26
8 - Good
13
6 - Okay
13
4 - Poor
17
2 - Terrible
22
## Reviews
### 8/10 Good
#### INDRA
8 May 2024
Liked: Staff & service
Close to tourists attractions.
##### INDRA
Stayed 2 nights in Apr 2024
### 8/10 Good
#### Elyar
28 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we received was quite different from the pictures, but the price was affordable, so you get what you pay for. The staff, however, were great—very friendly and helpful.
##### Elyar
Stayed 3 nights in Aug 2024
### 10/10 Excellent
#### Raymond
14 Jun 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Near a lot.
##### Raymond
Stayed 1 night in May 2024
### 4/10 Poor
#### Lingli
29 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Need improvement
##### Lingli
Stayed 6 nights in Oct 2024
### 2/10 Terrible
#### Sayed
13 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing at all very bad place nothing works here please take the name of this dumb place from the internet
##### Sayed
Stayed 1 night in Sep 2024
### 2/10 Terrible
#### Sayed
22 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty, nothing was working very very old and smelly
##### Sayed
Stayed 7 nights in Sep 2024
### 2/10 Terrible
#### Tanveer
15 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad old building and toilets are too bad smell all time can't go toilet.Went to reception requests few times after 2 nights same room can't go toilet can't take shower went outside for use toilets.3rd.night change room but it's also same dirty bad smell looks like they need to replace gutter pipe etc.never recommend this even budget hotel.
##### Tanveer
Stayed 3 nights in Sep 2024
### 2/10 Terrible
#### Susanne
2 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in they told me the room was in another hotel so this review is for Hotel Arinna - very dirty room - bed sheets dirty - towels dirty and tattered - stinky room - a lot of black mold in bedroom and bathroom - tiles in bathroom dirty - no house keeping - hairdryer Overall very dirty, tatty and filthy. Do not book!
##### Susanne
### 2/10 Terrible
#### Najib
1 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where never clean they don’t even look like the picture I warn everyone going here to never come cancel book somewhere else. The first night they were fully booked and had no room for us so they sent us to some old room somewhere else when we had a baby. The rooms where never kept clean the ac never worked I WARN EVERYONE TO NOT BOOK IT DONT!!!
##### Najib
Stayed 7 nights in Apr 2024
### 4/10 Poor
#### Lamia
9 Apr 2024
Disliked: Cleanliness, property conditions & facilities
#### Rooms and bedrooms with moulds
The bedrooms had mould on the wall and the barhrooms had mould averywhere. The rooms and bathrooms were not cleaned at all and the sheets were not replaced every day. The bed was tidy up to give the impression that the sheets been changed. The rooms did not have some basic items such as mugs even thought the cattle was in the rooms. I would say that the towels were changed daily as well as the consumables were provided too.
##### Lamia
Stayed 10 nights in Mar 2024
### 2/10 Terrible
#### Kadir
7 Jul 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
#### One of the worst hotels I've ever stayed
The room wasn't as I expected on the website. It looks bigger on the website. They might've made it by photoshop. These are really tiny rooms (you can't imagine bathroom). They didn't renew towels and slippers everyday. I always had to ask for it. The receptionist hardly could speak Turkish as they are Arabic and Türkmen. I wouldn't stay here again. It was too bad experience. Never ever again..
##### Kadir
Stayed 5 nights in Jul 2024
### 2/10 Terrible
#### Jareen
3 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
‼️Check reviews on Google before booking as Expedia reviews are fake‼️ This was the most dirty and disgusting place I have ever seen in my life, with the most sexist and racist staff members. There were: - mould on the walls and bathroom - dried blood stains on the mattress - bugs in the room - a peephole through the lock - a bedsheet with stains that does not cover the entire bed (which is how I saw the dirty mattress) - and last but not least, stuff members who laugh at customers and say “it’s dried blood! Not new blood” and “no one dies from mould”. Filthy place. Also the room will not look like the photos, the Leila hotel is actually 3 old buildings that should be torn down masking as “hotel” and first they put me in a basement room, but I booked a window room which cost most money, so I refused then they moved me to 2 more rooms before I could finally go into one, and the one I went into was horrid as described above. This whole ordeal also took 3 hours, the whole time the stuff members were laughing at me and one of them physically mocking my weight with puffing up their arms and face. They were incredibly rude and mean. Please don’t stay here.
##### Jareen
Stayed 4 nights in Sep 2024
### 4/10 Poor
#### Elizabeth
6 Jul 2022
Disliked: Staff & service, amenities, property conditions & facilities
Avoid! I've traveled to nearly 50 countries and have stayed in a wide variety of hotels and hands down, this was one of the worst. Hotel staff mixed up reservations and gave our room away. As a compensation, they offered to pack a "free" breakfast for us early the next morning, as we had an early flight to catch. The breakfast was already paid for and they offered this as a compensation for their mix up. Despite having a receipt that verified a paid breakfast, staff was adamant it was not. They wound up compensating by $14USD in cash after a lot of negotiating. This was the last night on our anniversary trip and disappointing. Paid for a room w a sea view and wound up in a cramped room- bathroom door wouldn't stay open and even a quick shower flooded the bathroom floor because of poor design. Lumpy uneven bed and half used hygiene supplies were left from the guests beforehand; was the room cleaned prior to our visit? Mini fridge also did not work in the room. All in all, this was a mess of a hotel- would not recommend to anyone. The only perk is it's location and being so walkable to various sites around SultanAhmet. This was my 3rd time to Istanbul- will definitely be coming back to Turkey but never this hotel.
##### Elizabeth
Stayed 1 night in Jul 2022
### 2/10 Terrible
#### Gregg Alan
30 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Fit for Purpose I had a thoroughly disappointing experience at this hotel, and I cannot recommend it. First, I was assigned a budget room despite booking a standard one. This "budget" room was shocking: Located in the basement with no windows. The door couldn't be locked, and the door frame was falling apart. Behind a false wall, there was exposed, free-flowing water with a shoddy repair attempt in the middle. The pillows were yellow-stained, and the headboard had unidentifiable stains. The bathroom was covered in mildew. Disturbingly, both the room and bathroom mirrors had blood stains. The stairwell and corridor were filthy, with accumulated dirt in the corners and on the steps. When I complained, the staff initially insisted I had booked a budget room and demanded extra payment for an upgrade. After proving my original booking was for a standard room, they begrudgingly moved me to another room. Unfortunately, the second room was only marginally better: The door still wouldn’t lock. The bathroom was again full of mildew, which I ended up cleaning myself. The shower's extractor fan had overheated, melting through the plastic cover and leaving exposed live wiring—a serious safety hazard. On top of this, the main door to the building was left open 24/7, which felt very unsafe. To make matters worse, on two occasions, an extension lead ran across the street into a construction courtyard where noisy work continued late into the night. Avoid at all cost
##### Gregg Alan
Stayed 7 nights in Nov 2024
### 10/10 Excellent
#### Kadir yücel
18 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### konforlu temiz konaklama için çok teşekkür ederim
Çemberlitaş tramvay durağına 5 dakika mesafede konumu çok merkezi İstanbul un merkezinde bir otel, oda ve havlular temizdi, yatak konforluydu. Klima ile odam hemen serinledi.Resepsiyondaki arkadaşa güler yüzlü hizmeti ve odayı temizleyen arkadaşa işini iyi yaptığı için çok teşekkür ederim. Yine tercih edeceğim iyi çalışmalar dilerim.
##### Kadir yücel
Stayed 1 night in Aug 2024
### 2/10 Terrible
#### meryame
14 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Het was erg vies en niet aangenaam om er te verblijven.
##### meryame
Stayed 2 nights in Aug 2024
### 6/10 Okay
#### Aziz
23 Jul 2024
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Bij aankomt liep er een rat in het hotel 😲 ontbijt is erg slecht en beperkt! Medewerkers spreken niet meerdere talen zoals in de app staat aangegeven en spreken alleen Turks ! Erg jammer
##### Aziz
Stayed 9 nights in Jul 2024
### 4/10 Poor
#### Gülay
28 Jun 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Der Check-In war unproblematisch. Am Anreisetag haben wir erst spät Abends den Zustand des Zimmers gesehen da wir direkt losgegangen sind. Ich habe direkt Abends an der Rezeption Bescheid gesagt dass das Zimmer vor allem das Badezimmer extrem dreckig ist (wir haben die Toilette selber gereinigt damit wir sie überhaupt nutzen konnten) Man hat uns dann vergewissert das es am nächsten Morgen gründlich gereinigt wird. Als wir dann am 2\. Tag abends ins Zimmer kamen haben wir gemerkt das grob durchgefegt wurde. Daraufhin bin ich erneut zur Rezeption gegangen und habe mich erneut beschwert. Ich habe den Mitarbeiter aufs Zimmer gebeten damit er es sich selber anguckt. Er hat Fotos gemacht. Ich habe ihn um ein anderes Zimmer gebeten, doch es war kein 3 Bettzimmmer frei. So haben wir dann die 2\. Nacht in einem dreckigen Zimmer verbracht. Am Mittwoch dann wurde das Zimmer vor allem das Badezimmer so gereinigt das es einigermaßen genutzt werden kann. Ich bin sehr enttäuscht. Normalerweise müssten wir für die Übernachtung unser Geld zurückverlangen sogar entschädigt werden da wir selber putzen mussten um das Bad nutzen zu können. Definitiv ein schreckliches Hotel.
##### Gülay
Stayed 3 nights in Jun 2024
### 6/10 Okay
#### stephane
16 Jun 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
#### Bon prix mais état à revoir
Hôtel bien situé Par contre hôtel en travaux, les derniers travaux ont été mal exécutés, chambre où la moisissure est présente. Sinon chambre faite tous les jours, malgré des serviettes déchiffrées mises à disposition Enfin, hôtel ouvert sur la rue sans surveillance physique, petit déjeuner … à éviter Le prix est imbattable, le personnel très serviable et très poli
##### stephane
Stayed 4 nights in Jun 2024
### 2/10 Terrible
#### Verified traveller
15 Jun 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Boka inte detta hotell!
Svart mögel i rummen, ostädat, damm överallt. Personalen kan inte prata engelska och otrevliga. Städerskan kommer in i rummet fastän man lagt upp lappen att inte störa. Det enda bra var läget. Annars rekommenderar jag absolut inte detta hotell!!
##### Verified traveller
Stayed 5 nights in Jun 2024
### 10/10 Excellent
#### Elvira
13 Jun 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Todo muy bien ubicacion excelente
La estancia muy bien limpieza personal muy amable el u ico problema es un poco la ubicacio pero caminas 2 minutos y estas en un lugar privilegiado vale mucho la pena
##### Elvira
Stayed 3 nights in Jun 2024
### 4/10 Poor
#### HASINA
29 May 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Les équipements dans l hôtel, vétustes. Sanitaire sales, lunettes des toilettes pas attaché, moisissures dans la douche, pas de dérouleur de papiers toilettes, porte serviette à main à peine fixé au mur,pommeau de douche vétuste. La poubelle des toilettes déglinguée. Pas de gobelet, ni tasse ,juste une bouilloire antartrée. Une lampe au dessus du lit, avec les fils dénudés, qui ne fonctionnait pas.
##### HASINA
Stayed 7 nights in May 2024
### 2/10 Terrible
#### Samantha
17 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honteux
##### Samantha
Stayed 4 nights in May 2024
### 2/10 Terrible
#### hanene
11 May 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Il manque énormément d’entretien et de propreté
##### hanene
Stayed 7 nights in May 2024
### 8/10 Good
#### silvia
26 Mar 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entre precio/ calidad estuvo ok
##### silvia
Stayed 1 night in Mar 2024
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