Title: The Laila Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Laila Hotel Hotel with a 24-hour front desk, 7-minute walk to Grand Bazaar ![Property entrance](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/8927db8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Triple Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/33406db8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/c616ea43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 7 per person)](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/d871baf1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/b7af0cc7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Istanbul, The Laila Hotel offers a tranquil retreat with a terrace and dry cleaning services. Stay connected with in-room WiFi and enjoy conveniences like 24-hour front desk service, luggage storage, tour assistance, free newspapers and an elevator. 6.2 ## Popular amenities - Breakfast available - Room service - Housekeeping - Laundry - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/a284ef2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Private bathroom Hydromassage showerhead - 194 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Economy Room (Basement) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/f2e91404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room (Basement) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Private bathroom Hydromassage showerhead - 151 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/f4a32863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Private bathroom Hydromassage showerhead - 248 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/f4a32863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Private bathroom Hydromassage showerhead - 280 sq ft - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![Panoramic Room, Sea View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/e2509254.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, Sea View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Private bathroom Hydromassage showerhead - 194 sq ft - Sea view - Sleeps 2 - 1 Double Bed ### Standard Double Room - Sleeps 2 ### Double Room With Sea View - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/ddc71420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room - Sleeps 4 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/7a44254c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Double Room - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/ddc71420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - Sleeps 3 ## You may also like Ad ![Executive lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/20900/20867/c9b16d26_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Istanbul Bosphorus Taksim - Pool - Spa - Pet-friendly - Kids pool 8.8 Excellent 1,003 reviews £177 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Istanbul-Hotels-Hilton-Istanbul-Bosphorus.h20867.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=f528c1e5-9f0f-4231-b6e2-b6b8fced347f&top_cur=GBP) Ad ![5 restaurants, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/570000/565600/565576/3fa78369_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Istanbul Taksim - 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Spa - Pet-friendly - Free WiFi - Restaurant 7.8 Good 954 reviews £147 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Istanbul-Hotels-Radisson-Blu-Bosphorus-Hotel.h1315600.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=f528c1e5-9f0f-4231-b6e2-b6b8fced347f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-The-Laila-Hotel.h35668195.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-The-Laila-Hotel.h35668195.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.00690%2C28.97320&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KNJehSM3MK9iiaNlB3yqJ8tI5vw=) binbirdirek mahallesi, katipsinan cami sokak no 21, Istanbul, Istanbul, 34122 #### What's nearby - Sultanahmet Square - 2 min walk - 0.1 miles - Blue Mosque - 5 min walk - 0.3 miles - Grand Bazaar - 7 min walk - 0.4 miles - Hagia Sophia - 8 min walk - 0.5 miles - Topkapi Palace - 15 min walk - 0.8 miles #### Getting around - Cemberlitas Station - 4 min walk - Sirkeci Marmaray Station - 12 min walk - Sabiha Gokcen International Airport (SAW) - 54 min drive #### Restaurants - ‪İstanbul Kitap Kafe - ‬2 min walk - ‪Ortaklar Restaurant - ‬1 min walk - ‪İstanbul Kitap Cafe - ‬2 min walk - ‪mevlana kebap - ‬2 min walk - ‪Hidden Garden Sultanahmet - ‬2 min walk ## About this property ### The Laila Hotel Hotel near Sultanahmet Square A short walk from Blue Mosque and Hagia Sophia, The Laila Hotel provides a terrace, dry cleaning/laundry services and more. Stay connected with free in-room WiFi. You'll also find perks such as: - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift - A vending machine, free newspapers and tour/ticket information - A 24-hour front desk, a front desk safe and luggage storage Room features All rooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with hydromassage showers and free toiletries - Flat-screen TVs with satellite channels - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/8000000/7630000/7622500/7622484/ee80b263.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alfa Hotel Istanbul City Center - Breakfast included - Parking included - Free WiFi - Restaurant 6.6 170 reviews £31 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=7622484&PinnedHotelID=7622484&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96380000/96377900/96377805/f757e66d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stylish Hotel Old City Istanbul City Center - Free WiFi - Air conditioning - Parking available - Laundry 8.8 Excellent 32 reviews £24 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=96377805&PinnedHotelID=96377805&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38740000/38737200/38737119/f86a7dd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reina Istanbul Sultanahmet - Free WiFi - Air conditioning - Breakfast available - Parking available 6.4 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=38737119&PinnedHotelID=38737119&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20390000/20380500/20380462/ecdc6b9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avsin Apart Hotel Istanbul City Center - Pet-friendly - Free WiFi - Air conditioning - Game room 8.2 Very good 32 reviews £28 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=20380462&PinnedHotelID=20380462&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/37000000/36370000/36366700/36366614/d3292304.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lola Hotel Sultanahmet - Free WiFi - Air conditioning - Breakfast available - Laundry 6.6 128 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=36366614&PinnedHotelID=36366614&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/570000/565600/565576/w4000h2662x0y0-2ecfb91c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Istanbul Taksim - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 1,034 reviews £230 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=565576&PinnedHotelID=565576&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3490000/3483000/3482922/39c90a28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art City Hotel Istanbul - Boutique Class Sultanahmet - Free WiFi - Restaurant - Air conditioning - Breakfast available 6.6 591 reviews £43 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3482922&PinnedHotelID=3482922&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2790000/2785500/2785493/05708d20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aruna Hotel Sultanahmet - Free WiFi - Air conditioning - Breakfast available - Business services 7.4 Good 473 reviews £24 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=2785493&PinnedHotelID=2785493&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/29120000/29114600/29114583/d3aa7e63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marpalace Hotel Istanbul City Center - Free WiFi - Air conditioning - Parking available - Laundry 6.0 147 reviews £22 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=29114583&PinnedHotelID=29114583&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Suite Bathtub | View from room](https://images.trvl-media.com/lodging/108000000/107610000/107609900/107609805/02c6efd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galata Pearl Hotel Istanbul City Center - Free WiFi - Air conditioning - 24/7 front desk - Living/dining area 6.4 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=107609805&PinnedHotelID=107609805&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Offsite parking available (EUR 15 per day) - Street parking available - Return airport shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 4 for children ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 4 for children - Nearby parking fee: EUR 15 per day (3 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Property Registration Number 2022-34-0563 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Laila Hotel Istanbul Hotel The Laila Hotel Istanbul Istanbul The Laila Hotel Hotel The Laila Hotel Istanbul Hotel The Laila Hotel Laila Hotel Laila Istanbul Laila The Laila Hotel Hotel The Laila Hotel Istanbul The Laila Hotel Hotel Istanbul ## Frequently asked questions ### Is The Laila Hotel pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at The Laila Hotel? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at The Laila Hotel? > Checkout is at noon. ### Does The Laila Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is The Laila Hotel located? > Located in Sultanahmet, this hotel is within a 5-minute walk of Turkish and Islamic Art Museum and Sultanahmet Square. Grand Bazaar and Blue Mosque are also within 10 minutes. Cemberlitas Station and Sultanahmet Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Laila Hotel Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 26 8 - Good 13 6 - Okay 13 4 - Poor 17 2 - Terrible 22 ### 5.8/10 Cleanliness ### 6.6/10 Staff & service ### 5.4/10 Amenities ### 5.6/10 Property conditions & facilities ### 5.8/10 Eco-friendliness ### 8/10 Good #### INDRA 8 May 2024 Liked: Staff & service Close to tourists attractions. ##### INDRA Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Raymond 14 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good place. Near a lot. ##### Raymond Stayed 1 night in May 2024 ### 8/10 Good #### Elyar 28 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room we received was quite different from the pictures, but the price was affordable, so you get what you pay for. The staff, however, were great—very friendly and helpful. ##### Elyar Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Lingli 29 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Need improvement ##### Lingli Stayed 6 nights in Oct 2024 ### 2/10 Terrible #### Sayed 22 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Super dirty, nothing was working very very old and smelly ##### Sayed Stayed 7 nights in Sep 2024 ### 2/10 Terrible #### Tanveer 15 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very bad old building and toilets are too bad smell all time can't go toilet.Went to reception requests few times after 2 nights same room can't go toilet can't take shower went outside for use toilets.3rd.night change room but it's also same dirty bad smell looks like they need to replace gutter pipe etc.never recommend this even budget hotel. ##### Tanveer Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Susanne 2 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities At check-in they told me the room was in another hotel so this review is for Hotel Arinna - very dirty room - bed sheets dirty - towels dirty and tattered - stinky room - a lot of black mold in bedroom and bathroom - tiles in bathroom dirty - no house keeping - hairdryer Overall very dirty, tatty and filthy. Do not book! ##### Susanne ### 2/10 Terrible #### Kadir 7 Jul 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### One of the worst hotels I've ever stayed The room wasn't as I expected on the website. It looks bigger on the website. They might've made it by photoshop. These are really tiny rooms (you can't imagine bathroom). They didn't renew towels and slippers everyday. I always had to ask for it. The receptionist hardly could speak Turkish as they are Arabic and Türkmen. I wouldn't stay here again. It was too bad experience. Never ever again.. ##### Kadir Stayed 5 nights in Jul 2024 ### 2/10 Terrible #### Jareen 3 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ‼️Check reviews on Google before booking as Expedia reviews are fake‼️ This was the most dirty and disgusting place I have ever seen in my life, with the most sexist and racist staff members. There were: - mould on the walls and bathroom - dried blood stains on the mattress - bugs in the room - a peephole through the lock - a bedsheet with stains that does not cover the entire bed (which is how I saw the dirty mattress) - and last but not least, stuff members who laugh at customers and say “it’s dried blood! Not new blood” and “no one dies from mould”. Filthy place. Also the room will not look like the photos, the Leila hotel is actually 3 old buildings that should be torn down masking as “hotel” and first they put me in a basement room, but I booked a window room which cost most money, so I refused then they moved me to 2 more rooms before I could finally go into one, and the one I went into was horrid as described above. This whole ordeal also took 3 hours, the whole time the stuff members were laughing at me and one of them physically mocking my weight with puffing up their arms and face. They were incredibly rude and mean. Please don’t stay here. ##### Jareen Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Gregg Alan 30 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not Fit for Purpose I had a thoroughly disappointing experience at this hotel, and I cannot recommend it. First, I was assigned a budget room despite booking a standard one. This "budget" room was shocking: Located in the basement with no windows. The door couldn't be locked, and the door frame was falling apart. Behind a false wall, there was exposed, free-flowing water with a shoddy repair attempt in the middle. The pillows were yellow-stained, and the headboard had unidentifiable stains. The bathroom was covered in mildew. Disturbingly, both the room and bathroom mirrors had blood stains. The stairwell and corridor were filthy, with accumulated dirt in the corners and on the steps. When I complained, the staff initially insisted I had booked a budget room and demanded extra payment for an upgrade. After proving my original booking was for a standard room, they begrudgingly moved me to another room. Unfortunately, the second room was only marginally better: The door still wouldn’t lock. The bathroom was again full of mildew, which I ended up cleaning myself. The shower's extractor fan had overheated, melting through the plastic cover and leaving exposed live wiring—a serious safety hazard. On top of this, the main door to the building was left open 24/7, which felt very unsafe. To make matters worse, on two occasions, an extension lead ran across the street into a construction courtyard where noisy work continued late into the night. Avoid at all cost ##### Gregg Alan Stayed 7 nights in Nov 2024 ### 2/10 Terrible #### Sayed 13 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Nothing at all very bad place nothing works here please take the name of this dumb place from the internet ##### Sayed Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kadir yücel 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### konforlu temiz konaklama için çok teşekkür ederim Çemberlitaş tramvay durağına 5 dakika mesafede konumu çok merkezi İstanbul un merkezinde bir otel, oda ve havlular temizdi, yatak konforluydu. Klima ile odam hemen serinledi.Resepsiyondaki arkadaşa güler yüzlü hizmeti ve odayı temizleyen arkadaşa işini iyi yaptığı için çok teşekkür ederim. Yine tercih edeceğim iyi çalışmalar dilerim. ##### Kadir yücel Stayed 1 night in Aug 2024 ### 2/10 Terrible #### meryame 14 Aug 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Het was erg vies en niet aangenaam om er te verblijven. ##### meryame Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Aziz 23 Jul 2024 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities Bij aankomt liep er een rat in het hotel 😲 ontbijt is erg slecht en beperkt! Medewerkers spreken niet meerdere talen zoals in de app staat aangegeven en spreken alleen Turks ! Erg jammer ##### Aziz Stayed 9 nights in Jul 2024 ### 4/10 Poor #### Gülay 28 Jun 2024 Disliked: Cleanliness, amenities, property conditions & facilities Der Check-In war unproblematisch. Am Anreisetag haben wir erst spät Abends den Zustand des Zimmers gesehen da wir direkt losgegangen sind. Ich habe direkt Abends an der Rezeption Bescheid gesagt dass das Zimmer vor allem das Badezimmer extrem dreckig ist (wir haben die Toilette selber gereinigt damit wir sie überhaupt nutzen konnten) Man hat uns dann vergewissert das es am nächsten Morgen gründlich gereinigt wird. Als wir dann am 2. Tag abends ins Zimmer kamen haben wir gemerkt das grob durchgefegt wurde. Daraufhin bin ich erneut zur Rezeption gegangen und habe mich erneut beschwert. Ich habe den Mitarbeiter aufs Zimmer gebeten damit er es sich selber anguckt. Er hat Fotos gemacht. Ich habe ihn um ein anderes Zimmer gebeten, doch es war kein 3 Bettzimmmer frei. So haben wir dann die 2. Nacht in einem dreckigen Zimmer verbracht. Am Mittwoch dann wurde das Zimmer vor allem das Badezimmer so gereinigt das es einigermaßen genutzt werden kann. Ich bin sehr enttäuscht. Normalerweise müssten wir für die Übernachtung unser Geld zurückverlangen sogar entschädigt werden da wir selber putzen mussten um das Bad nutzen zu können. Definitiv ein schreckliches Hotel. ##### Gülay Stayed 3 nights in Jun 2024 ### 6/10 Okay #### stephane 16 Jun 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bon prix mais état à revoir Hôtel bien situé Par contre hôtel en travaux, les derniers travaux ont été mal exécutés, chambre où la moisissure est présente. Sinon chambre faite tous les jours, malgré des serviettes déchiffrées mises à disposition Enfin, hôtel ouvert sur la rue sans surveillance physique, petit déjeuner … à éviter Le prix est imbattable, le personnel très serviable et très poli ##### stephane Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Verified traveller 15 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boka inte detta hotell! Svart mögel i rummen, ostädat, damm överallt. Personalen kan inte prata engelska och otrevliga. Städerskan kommer in i rummet fastän man lagt upp lappen att inte störa. Det enda bra var läget. Annars rekommenderar jag absolut inte detta hotell!! ##### Verified traveller Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Elvira 13 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo muy bien ubicacion excelente La estancia muy bien limpieza personal muy amable el u ico problema es un poco la ubicacio pero caminas 2 minutos y estas en un lugar privilegiado vale mucho la pena ##### Elvira Stayed 3 nights in Jun 2024 ### 4/10 Poor #### HASINA 29 May 2024 Disliked: Cleanliness, amenities, property conditions & facilities Les équipements dans l hôtel, vétustes. Sanitaire sales, lunettes des toilettes pas attaché, moisissures dans la douche, pas de dérouleur de papiers toilettes, porte serviette à main à peine fixé au mur,pommeau de douche vétuste. La poubelle des toilettes déglinguée. Pas de gobelet, ni tasse ,juste une bouilloire antartrée. Une lampe au dessus du lit, avec les fils dénudés, qui ne fonctionnait pas. ##### HASINA Stayed 7 nights in May 2024 ### 2/10 Terrible #### Samantha 17 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Honteux ##### Samantha Stayed 4 nights in May 2024 ### 2/10 Terrible #### hanene 11 May 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Il manque énormément d’entretien et de propreté ##### hanene Stayed 7 nights in May 2024 ### 2/10 Terrible #### Najib 1 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms where never clean they don’t even look like the picture I warn everyone going here to never come cancel book somewhere else. The first night they were fully booked and had no room for us so they sent us to some old room somewhere else when we had a baby. The rooms where never kept clean the ac never worked I WARN EVERYONE TO NOT BOOK IT DONT!!! ##### Najib Stayed 7 nights in Apr 2024 ### 4/10 Poor #### Lamia 9 Apr 2024 Disliked: Cleanliness, property conditions & facilities #### Rooms and bedrooms with moulds The bedrooms had mould on the wall and the barhrooms had mould averywhere. The rooms and bathrooms were not cleaned at all and the sheets were not replaced every day. The bed was tidy up to give the impression that the sheets been changed. The rooms did not have some basic items such as mugs even thought the cattle was in the rooms. I would say that the towels were changed daily as well as the consumables were provided too. ##### Lamia Stayed 10 nights in Mar 2024 ### 8/10 Good #### silvia 26 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Entre precio/ calidad estuvo ok ##### silvia Stayed 1 night in Mar 2024 ### 10/10 Excellent #### silvia 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buen precio vs ubicación todas las comodidades ##### silvia Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Wyndham Grand Istanbul Kalamis Marina Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Wyndham-Grand-Istanbul-Kalamis-Marina-Hotel.h5484206.Hotel-Information) > > [Sofitel Istanbul Taksim](https://www.expedia.co.uk/Istanbul-Hotels-Sofitel-Istanbul-Taksim.h42400472.Hotel-Information) > > [Barcelo Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Barcelo-Istanbul.h32516024.Hotel-Information) > > [Swissotel The Bosphorus Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Swissotel-The-Bosphorus-Istanbul.h889869.Hotel-Information) > > [Crowne Plaza Istanbul - Old City by IHG](https://www.expedia.co.uk/Istanbul-Hotels-Crowne-Plaza-Istanbul-Old-City.h2211742.Hotel-Information) > > [Radisson Hotel President Old Town Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Radisson-President-Beyazit-Istanbul.h9345.Hotel-Information) > > [Four Seasons Hotel Istanbul at the Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Four-Seasons-Hotel-Istanbul-At-The-Bosphorus.h1856092.Hotel-Information) > > [The St. Regis Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-The-St-Regis-Istanbul.h9719651.Hotel-Information) > > [Grand Hyatt Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Grand-Hyatt-Istanbul.h14428.Hotel-Information) > > [Dosso Dossi Hotels & Spa Downtown](https://www.expedia.co.uk/Istanbul-Hotels-Dosso-Dossi-Hotels-Spa-Downtown.h9981839.Hotel-Information) > > [Hilton Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Hilton-Istanbul-Bosphorus.h20867.Hotel-Information) > > [Hilton Istanbul Bomonti Hotel & Conference Center](https://www.expedia.co.uk/Istanbul-Hotels-Hilton-Istanbul-Bomonti-Hotel-Conference-Center.h6226720.Hotel-Information) > > [The Ritz-Carlton, Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-The-Ritz-Carlton.h565576.Hotel-Information) > > [Address Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Address-Istanbul.h68277409.Hotel-Information) > > [The G Hotels Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Divan-Suites-Istanbul-G-Plus.h8768240.Hotel-Information) > > [Crowne Plaza Istanbul Florya by IHG](https://www.expedia.co.uk/Istanbul-Hotels-Crowne-Plaza-Istanbul-Florya.h11628263.Hotel-Information) > > [Hotel Yasmak Sultan](https://www.expedia.co.uk/Istanbul-Hotels-Hotel-Yasmak-Sultan.h527417.Hotel-Information) > > [Raffles Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Raffles-Istanbul.h8273536.Hotel-Information) > > [Hyatt Regency Istanbul Ataköy](https://www.expedia.co.uk/Istanbul-Hotels-Hyatt-Regency-Istanbul-Atakoy.h9127669.Hotel-Information) > > [Ramada Encore By Wyndham Istanbul Basin Express](https://www.expedia.co.uk/Istanbul-Hotels-Ramada-Encore-By-Wyndham-Istanbul-Basin-Express.h38506356.Hotel-Information) > > [Conrad Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Conrad-Istanbul-Bosphorus.h15234.Hotel-Information) > > [Sheraton Istanbul City Center](https://www.expedia.co.uk/Istanbul-Hotels-Sheraton-Istanbul-City-Center.h38329865.Hotel-Information) > > [Hampton By Hilton Istanbul Old City](https://www.expedia.co.uk/Istanbul-Hotels-Hampton-By-Hilton-Istanbul-Old-City.h72278508.Hotel-Information) > > [Doubletree By Hilton Istanbul Old Town](https://www.expedia.co.uk/Istanbul-Hotels-Doubletree-By-Hilton-Istanbul-Old-Town.h3758303.Hotel-Information) > > [Occidental Taksim](https://www.expedia.co.uk/Istanbul-Hotels-Occidental-Taksim.h1160507.Hotel-Information) > > [Niles Hotel Istanbul - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Niles-Hotel-Istanbul-Special-Class.h1583001.Hotel-Information) > > [Villa Pera Suite Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Villa-Pera-Suite-Hotel.h6186661.Hotel-Information) > > [Wyndham Istanbul Old City](https://www.expedia.co.uk/Istanbul-Hotels-Celal-Aga-Konag.h33103149.Hotel-Information) > > [Fairmont Quasar Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Fairmont-Quasar-Istanbul.h16385021.Hotel-Information) > > [Ottoman's Life Hotel Deluxe](https://www.expedia.co.uk/Istanbul-Hotels-Ottomans-Life-Hotel-Deluxe.h33628831.Hotel-Information)