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Reviews of Pera Orient Suites

Pera Orient Suites
Bulbul Mah Duvarci Adem Sok. No: 35, Taksim Beyoglu, Istanbul, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 164 reviews" "
Rating 8 - Good. 46 out of 164 reviews" "
Rating 6 - Okay. 30 out of 164 reviews" "
Rating 4 - Poor. 12 out of 164 reviews" "
Rating 2 - Terrible. 10 out of 164 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They gave us basement floor to stay in. It was very damp and uncomfortable. By the time we left all our cloths were damp.
Stayed 5 nights in Sep 2023

10/10 Excellent

Karim Abdelhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

10/10 Excellent

Wagdy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue is the street is too narrow but everything else is good. we loved the room.
Stayed 1 night in Jun 2023

10/10 Excellent

Shakeel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New built apartments very clean and quite place 5 minutes to taksim metro .good location
Stayed 5 nights in May 2023

8/10 Good

hasan

Liked: Cleanliness
Hotel under renovation Name was not changed from ATLAS to new name Pera orinte suites Very difficult to approach But inside the hotel Very clean, compare to the price the hotel found above expected
Stayed 1 night in May 2023

8/10 Good

Bernard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice and competent staff at reception. Very good location to visit the city
Stayed 4 nights in Mar 2023
Response from Ata on 8 Apr 2023
Dear Sir;You are very kind,thanks for your good comments

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most perfect receptionist
We had a great stay thanks to the most friendly and helpful receptionists. Genuinely nice and professional team that takes care of your every need. I highly recommend! The room we had was also spotless and the bed very comfortable, spacious and the location was great.
Stayed 2 nights in Jun 2022
Response from Kadir Kibar on 23 Jun 2022
Dear Joanna; Thanks for your kindly comments.We hope to see you agan

10/10 Excellent

Hana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Kadir Kibar on 23 Jun 2022
Dear Hana; We hope to see you agan

2/10 Terrible

Daud

Stayed 1 night in May 2022

10/10 Excellent

cristina, riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is amazing. The hotel manager is very nice and he helped me and my mom out a lot. The only negative about this hotel is its location. It's located in a tiny residential street and taxis always dropped us off a little far from the hotel because they wouldnt take us there.
Stayed 11 nights in Mar 2022
Response from Ata on 22 Mar 2022
Dear Christina; Thanks for your kindly comments.We hope to see you agan

6/10 Okay

Wesam

Business traveller
Disliked: Property conditions & facilities, room comfort
Bad hotel
Underground room in pera orient sweites
Stayed 1 night in Dec 2021
Response from Ata on 9 Dec 2021
Dear Quest;You booked the economic budget room and its written on the page which is underground room.Soo sory to couldnt help you but also hotel was complitly fully booked to suggest to upgrade your room.We hope to cahnge your mind about us ıf you choose another room as superior or delux

8/10 Good

Arjean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Nov 2021
Response from Ata on 2 Dec 2021
Thanks for your comments

6/10 Okay

Sangar

Liked: Cleanliness
Good rooms, bad location
The room was great and clean, but the area is in one of the old and partly abandoned part of old Istanbul, very steep streets and no service. We called a taxi but the taxi refused to take us because it wasn’t far enough
Stayed 1 night in Nov 2021
Response from Ata on 2 Dec 2021
Thanks for your comments

10/10 Excellent

nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ata on 2 Dec 2021
Thanks for your comments

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and new
Renovated hotel, new furniture, very clean and calm environment
Stayed 1 night in Nov 2021
Response from Ata on 28 Nov 2021
Thanks for your kindly reviews.

8/10 Good

Raneen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Ata on 25 Nov 2021
Dear Raneen; Thanks for your possitive comment.We hope to see you again as soos as possible

8/10 Good

Stefanos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My Observation
My stay can be explained as cheerful generally, but the biggest problem here in Istanbul is language. How come one ask you to speak Turkish if you are a guest in the country. According to what I found out only about 5% speak little English!! This is really terrible. Most Hotel managers speak understandable English which is good, as to Taxi drivers, shopowners, cafe house owners they dont talk English which is very bad. Otherwise the people are cheerful, the hotels are fine, nice food etc.
Stayed 1 night in Nov 2021
Response from Ata on 12 Nov 2021
Dear Stefanos; Thanks for your kindly reviews.We hope to see you again for your next trip to İstanbul.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2021
Response from Ata on 8 Nov 2021
Değerli misafirimiz; Görüşleriniz bizim için değerlidir.Yorumunuz için teşekkürler,daha ayrıntılı görüşmek,eksiklerimiz varsa sizden duymak daha faydalı olabilirdi

6/10 Okay

Vecihi, ANKARA

Business traveller
Liked: Cleanliness, amenities
Not bad for a short stay.
Stayed 1 night in Nov 2021
Response from Ata on 8 Nov 2021
thanks for your kindly review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, but!
Guys in this hotel are friendly and helpful. If I want to book a hotel next time there is a big possibility to book there again. Good things are the staff, and the location is 500m away from Taksim. Bad things are the building located in old paths and sometimes you will feel uncomfort while you are going there, also there is no service staff or restaurant and it is (3) stars hotel not (4) stars as websites classsify it.
Stayed 7 nights in Oct 2021
Response from Ata on 23 Oct 2021
thanks for your comments

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great stay , clean hotel and great friendly staff
Stayed 2 nights in Oct 2021
Response from Ata on 23 Oct 2021
Thanks for your comments

2/10 Terrible

Emel Melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We had such a horrible experience. The room looks like it was in the pictures but also it is not like in the pictures. Pretty much dirtier, older, uncared version of the pictures. The curtains are broken, walls are dirty, there was a broken marble ( into 3 pieces) in the entrance of bathroom. Each time we went to bathroom we almost fell. Shower head was broken. Sink was leaking down and there was a huge molt under. There was a horrible smell in the bathroom. First night we couldn’t sleep because of the smell. Next day we informed them. They said they were gonna check but nothing changed in the second night. There is no need to mention that bathroom was not well cleaned at all. Location is 7-8 minutes walk from taksim square but it is in a neighborhood of dolapdere that you don’t feel safe and comfortable. I wouldn’t recommend this place at all. We stayed in taksim area at a lot of hotels and suits before and within the same price range, and never had such a bad experience
Stayed 2 nights in Sep 2021
Response from Ata on 9 Sept 2021
Dear Emel Melissa;Soo sory for your bad experience in our hotel.We are trying to solve the problems as soon as we can do.This is not an excuse but your check in day is sunday.Most problems you had in holiday time and our hotel had been completely fully booked.We couldnt change your room.But we believe that its never too late make amends for harm done.We are waiting for your next stay in our hotel

6/10 Okay

Seunghoon

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2021
Response from Ata on 4 Sept 2021
Dear Seunghoon;Thanks for your comment.You didnt want cleaning till 16:00 We have no cleaning after 16:00 sorry.

10/10 Excellent

Rizky

Liked: Staff & service, amenities, property conditions & facilities
Truly recommended, if you’re into modern furnished room this property is definitely the one since everything just brand new. Located near Taksim station, where location should be the major concern for most of travelers, walking distance only 5 mins. The staff also very helpful 24/7, and they help with PCR booking as well as the taxi arrangements.
Stayed 5 nights in Aug 2021
Response from Ata on 31 Aug 2021
Dear Rizky,Thanks for your kindly rewievs.We hope to see you again

6/10 Okay

Osama

Stayed 1 night in Jul 2021
Response from Ata on 9 Nov 2021
Thanks for your kindly reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I very saddened what was online not corresponding to actual hotel condition , have checked out within 4 hours and requested for refund for 2 nights but this appeal is faced rejection. Hope my voice got responded to get 2 nights refund.
Stayed 2 nights in Jul 2021
Response from Ata on 27 Jul 2021
Dear Quest;I couldnt know your stuation ıf you write anonymus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2021
Response from Ata on 7 Aug 2021
Thanks for the kindly reviews.we hope to see you again

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 8 nights in Feb 2021
Response from ahmet on 13 Mar 2021
Thanks for your reviews.

10/10 Excellent

narjiss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff were veey friendly helpful respectful the room was charming big enough clean perfect the only small problem was that the hotel was not on the main street but still lovely side inside
Stayed 4 nights in Jan 2021
Response from Ata on 1 Mar 2021
Thanks for your kindly reviews.

8/10 Good

MARC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pera Orient Hotel Istanbul - Highly Recommended
I stayed in the adjacent Pera Orient Hotel.The hotel's cleanliness and appealing modern design gives it a distinctive boutique feel. Staff are polite ,well spoken(English),friendly & accomodating. House-keeping dervice is excellent, often left with the impression they cleaned the room more often than was even required! Only issue was with the heating, benefiting from underfloor heating throughout I felt I could not regulate temp of the room & it was often left feeling too hot...especially on warmer days! Otherwise highly recommended A+
Stayed 2 nights in Feb 2020
Response from Ata on 24 Feb 2020
Dear Marc;You are soo kind.Thanks for your kindly rewievs.We wish to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, modern and newly renovated rooms, perfectly situated just a short walk toTksim. Helpful smiling staff. It has no facilities like gardens and sitting areas, but this seems to be normal in all Istanbul 4-star hotels . Internet Connection was poor and slow sometimes.
Stayed 2 nights in Feb 2020
Response from Ata on 21 Feb 2020
Thanks for your kindly rewievs

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location, Best place to stay with kids, very friendly and supportive staff 3 to 5 min walk to taksim maydan and istaklal street. Defiantly will stay again and highly recommended
Stayed 4 nights in Oct 2019
Response from Ahmet on 5 Nov 2019
Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We hope you will consider staying with us in the future. Best Regards,

8/10 Good

Abdallah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Ahmet on 25 Oct 2019
Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from AHMET on 12 Oct 2019
Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel.

4/10 Poor

Sam_Mahar, Doha

Travelled with family
Disliked: Property conditions & facilities
I liked the Proximity to Taksim Square I didn’t like the facility, the vicinity, and the room
Stayed 1 night in Aug 2019
Response from taksim pera orient hotel on 7 Sept 2019
Dear Quest;We have just 18 room.We have no facilities which is written on our hotel page.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
What i didnt like that they don't have breakfast in the property.
Stayed 1 night in Aug 2019
Response from Taksim Pera Orient on 29 Aug 2019
Thanks for your kindly rewievs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019
Response from Taksim Pera Orient Hotel on 29 Aug 2019
Thanks for your good comments

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019
Response from Ata on 19 Jul 2019
Thanks for your reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel l like the staff close to the taqseem street
Stayed 2 nights in Jun 2019
Response from Ata on 1 Jul 2019
Thanks for your kindly comments

6/10 Okay

Verified traveller

Stayed 3 nights in May 2019
Response from Ata on 11 Jun 2019
Thanks for your kindly rewievs

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thx for hospitality everything was great! and location is good
Stayed 1 night in May 2019
Response from Ata on 30 May 2019
Dear Quest;Thanks for your kindly reviews.We hope to see you again for your next holiday too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 thumbs up
Nice small hotel in Taksim area which is a 5 minute walk to Taksim Square. Very clean. Lovely service. Great condition. No breakfast/dining services which is not necessary given plenty of great eatery’s within 5 mins within cafes and eateries.
Stayed 1 night in Apr 2019
Response from Taksim Pera Orient Hotel on 4 Apr 2019
Thanks for your kindly rewievs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Not bad
Their superior room was more like an economy room. Not as spacious as it looks on the photos. All the basics were there though the area was like a back alley with a lot of construction noise in the morning.
Stayed 1 night in Oct 2018
Response from Tuğrul Ata on 30 Nov 2018
Dear Quest;We have 3 kinds of room and you can see the room details and photos when you clik on the room on webpage.Anyway,thanks for your comments on website.We hope to accomodate you again as soon as possible

8/10 Good

Navin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asst with direction from metro to apartment plus they should provide maps and helpful pamphlet for tourists. Check in time too late while we are paying for the day and 1/2 a day unable to get to the apartment
Stayed 3 nights in Dec 2017
Response from Ata on 20 Jan 2018
Dear Navin;Check in time 14.00-Check out time 12.00.İt s not change when you make late check in.We give the time for late check out ıf we have availability free of charge.Thanks for your kindly rewievs

10/10 Excellent

khaled , Sydney , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice position close to Taksim square
The staff were very welcoming and helpful They offered unlimited tea and coffee and gave a choice of nore than one romm to choose from
Stayed 1 night in Jan 2018
Response from Ata on 18 Jan 2018
Dear Khaled;Thanks for your possitve comments

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
1. Friendly and cooperative staff. 2. Room was very nice and clean. 3. Only 5 minutes to Taksim Aq., but hotel itself is situated in a narrow street.
Stayed 1 night in Dec 2017
Response from Pera Orient Hotel on 12 Dec 2017
Dear Jamal; Thanks for your kindly rewievs.We hope to accomadate you in our hotel again.

2/10 Terrible

Jamal, canada.montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ran away from rats and lives in the hotel ...
Remove it or visitors will go to hospital from 1st night . Rats every where and lives in the street even if u stay there it s like cells in the jail Expedianu make mistakes by registering such hitel.. Return my money at once
Stayed 2 nights in Dec 2017
Response from Tuğrul Ata on 20 Dec 2017
Dear Quest;Something is wrong with this comment because you were thanks to us when you check out.and told us that you have one more reservation for this month.We are waiting for your second reservation

8/10 Good

Shariq, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Good location and friendly
I will recommend this hotel as good value for monet
Stayed 4 nights in Jul 2017
Response from Taksim Pera Orient Hotel on 11 Aug 2017
Thanks for your possitive comments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly and helpful staff. Rooms comfortable and clean. Good value for money.
Response from Pera Orient on 2 Apr 2017
Dear Quest; Thanks for your kindly comments.

2/10 Terrible

aaron, melbourne australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in the slums of istanbul. Stay away
We booked this place as it advertised itself as a 4star hotel in taksim. What a joke. We pulled up out the front the taxi driver said lock your doors dont get out. The hotel is not in taksim its in tarlabasi which is the next suburb over. This is an area full of junkies prostitutes druggos you name it they are in the streets. You wil be harrased and you are not safe walking to your hotel. I called the hotel and told them i am csnceling my booking the staff member didnt even bother to ask why. It was prepaid and i lost a lot of money but my families safety comes first. Dont book here . There are much better areas actually in taksim
Response from T A on 1 Oct 2016
Dear Quest; We never sell our room as a 4 star hotel,something is wrong here.Secondly we are soo sorry for your trouble trip but ıf you use wrong way to come to the hotel,you can see this kind of street thats true,but not just for us,for all hotels(4 stars too).10000 quest stayed here without any problem.Some taxi driver suggest another hotel to the guest to take commission from the hotel.Sorry again.You have to come the hotel at least to write worst comment which we take.We wish we accomodate you as soon as possible.