Pell Palace Hotel & Spa

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Family Quadruple Room | Balcony
Junior Studio Suite | Balcony
Superior Twin Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Overview of Pell Palace Hotel & Spa

VIP Access

Pell Palace Hotel & Spa

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Emin Sinan Mah. Gedikpasa Camii Sok., No 37 Sultanhamet Fatih, Istanbul, 34122

Explore the area

  • Popular LocationGrand Bazaar5 min walk
  • Popular LocationBlue Mosque10 min walk
  • Popular LocationHagia Sophia11 min walk
  • AirportIstanbul (IST)55 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Istanbul

Pell Palace Hotel & Spa is located in Sultanahmet, a neighbourhood in Istanbul. Blue Mosque and Hagia Sophia are notable landmarks, and travellers looking to shop may want to visit Grand Bazaar and Mall of Istanbul. Looking to enjoy an event or a game while in town? See what's happening at Vodafone Arena or Sukru Saracoglu Stadium.

What's nearby

  • Grand Bazaar - 5 min walk
  • Turkish and Islamic Art Museum - 6 min walk
  • Tomb of Sultan Ahmet I - 9 min walk
  • Blue Mosque - 10 min walk
  • Hagia Sophia - 11 min walk

Getting around

  • Cemberlitas Station - 3 min walk
  • Istanbul Kumkapi Station - 11 min walk
  • Istanbul (IST) - 55 min drive

Restaurants

  • Mivan Restaurant Cafe - 2 min walk
  • Seyr-u Sefa Cafe Restaurant - 2 min walk
  • Ortaklar Kebap Lahmacun - 2 min walk
  • Dervis Cafe 2 - 3 min walk
  • Hidden Garden Sultanat - 3 min walk

About this property

Pell Palace Hotel & Spa

Istanbul hotel in Sultanahmet, walk to Grand Bazaar
A full-service spa, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and 24-hour room service.
Pell Palace Hotel & Spa offers 27 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Pell Palace SPA has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Languages

English, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (EUR 20 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 50 per room (one-way)
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Pell Palace Hotel & Spa Hotel
Pell Palace Hotel & Spa Istanbul
Pell Palace Hotel & Spa Hotel Istanbul

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 65 out of 101 reviews
5 - Excellent 64%
Rating 4 - Good. 26 out of 101 reviews
4 - Good 26%
Rating 3 - Okay. 3 out of 101 reviews
3 - Okay 3%
Rating 2 - Poor. 5 out of 101 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 101 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Good location. Clean and fresh.
Stayed 4 nights in Aug 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk from a lot of dining and tourist areas from this hotel. It is clean and quiet. The staff was all friendly. They answered all of our questions and they even suggested a lot of things to do in Istanbul. They also offered us tea while waiting to be checked in. The room was clean and spacious with a balcony. They also have a spa (which we didn't get to use due to time). There's a grocery across the hotel too.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with very warm staff, clean rooms and pretty big!
Stayed 5 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is all right, my room was large, with two balconies giving to an internal space on the back of the building. The recepcionists and assistants were really nice and helpful. The hotel is quite close to Sultanamet, and the Grand Bazaar. The main problem is that cars or public transportation cannot enter the area till the night, so you have to walk with your luggage 300 or 400 mts. to get a transfer. Taxi drivers around touristic areas are not very fair, so they will probably ask you double or more than the price, and even leave you 400 o 500 mts. far from your destination, pretending that the sector is complicated. I had to move to another hotel the last night to get my transfer to the airport. One of the employees of the hotel carried my luggage 500 mts among the porteurs of the shops. He was absolutely nice, it would have been a nightmare for me. If you have some luggage and you are not young, it may be a bit hard.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce hotel
Stayed 1 night in May 2022