Title: Mercure Istanbul Bomonti Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Istanbul Bomonti Luxury hotel with 2 restaurants and full-service spa ![Daily buffet breakfast (EUR 25 per person)](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/3d8691e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/131b143d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/ba74a2a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/e495cbd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/4b30406f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the essence of luxury at Mercure Istanbul Bomonti, with its rooftop terrace and serene garden. Unwind in the library or rejuvenate with a massage at the onsite spa. Previous guests praise the hotel’s convenient location near Taksim Square. VIP Access 7.6 Good ## Popular amenities - Bar - Pool - Parking available - Spa - Room service - Breakfast available £85 includes taxes & fees 4 Dec - 5 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=8796816&PinnedHotelID=8796816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=8796816&PinnedHotelID=8796816&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=8796816&PinnedHotelID=8796816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=8796816&PinnedHotelID=8796816&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8796816&PinnedHotelID=8796816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8796816&PinnedHotelID=8796816&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=8796816&PinnedHotelID=8796816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=8796816&PinnedHotelID=8796816&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Superior Twin Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/093006b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Multiple Beds 8.0 Very good 2 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Sofa bed Hydromassage showerhead - 366 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/598fa086.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, City View ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Hydromassage showerhead Private bathroom - 301 sq ft - City view - Sleeps 3 - 1 Double Bed ![Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/598fa086.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds, City View (Family) ### Highlights Balcony Soundproofed Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Sofa bed - double - 969 sq ft - 1 bedroom - City view - Sleeps 6 - 1 Double Bed and 2 Single Beds ![Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/ac27825d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds, Connecting Rooms, City View 8.0 Very good 1 review ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Private bathroom Eco-friendly toiletries - 700 sq ft - City view - Sleeps 5 - 2 Double Beds ![Deluxe Twin Room, Multiple Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/92013708.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Multiple Beds, City View ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Sofa bed Hydromassage showerhead - 463 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/54cffa04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, City View ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Private bathroom Eco-friendly toiletries - Sleeps 6 - 2 Double Beds ![Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/e55ef330.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Double Bed, City View ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Private bathroom Eco-friendly toiletries - Sleeps 4 - 1 Double Bed ![Presidential Room, Multiple Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8800000/8796900/8796816/ab8c9bf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, Multiple Beds, City View ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Hydromassage showerhead Private bathroom - Sleeps 9 - 2 King Beds ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1200000/1199400/1199392/031183c9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Divan Istanbul City Şişli - Spa - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,008 reviews £106 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Istanbul-Hotels-Divan-Istanbul-City.h1199392.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=8dea808d-b8d3-49c9-a5a2-fdac5858057a&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48410000/48404000/48403958/b3aa13d8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Avantgarde Urban Şişli Şişli - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Mercure-Istanbul-Bomonti.h8796816.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Mercure-Istanbul-Bomonti.h8796816.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.05436%2C28.98188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R82c-WGyve4ZihW710fwH-qRUcY=) A: Ergenekon, Cad.No:62/A Bomonti, Istanbul, Istanbul, 34377 #### What's nearby - Bomontiada - 7 min walk - 0.4 miles - City's Nişantaşı Shopping Center - 13 min walk - 0.7 miles - Istanbul Cevahir Shopping and Entertainment Centre - 15 min walk - 0.8 miles - Istanbul Congress Center - 17 min walk - 0.9 miles - Taksim Square - 2 min drive - 1.2 miles #### Getting around - Mecidiyekoy Station - 3 min drive - Osmanbey Station - 9 min walk - Istanbul (IST) - 41 min drive #### Restaurants - ‪Çukur Ciğercisi - ‬1 min walk - ‪Kolcuoğlu Bomonti - ‬3 min walk - ‪Antepli Tat Lahmacun - ‬2 min walk - ‪Griffin - ‬2 min walk - ‪Efes Pide Ve Kebap Salonu - ‬2 min walk ## About this property ### Mercure Istanbul Bomonti Luxury hotel near Taksim Square Located close to Süleymaniye Mosque and Topkapi Palace, Mercure Istanbul Bomonti provides a rooftop terrace, a garden and a library. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool and a children's pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - An electric car charging station, babysitting (surcharge) and luggage storage - Tour/ticket information, a banquet hall and a lift Room features All 203 rooms offer comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 40-inch LCD TVs with satellite channels - Free infant beds, coffee/tea makers and heating ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/112000000/111450000/111444500/111444492/85132f3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Istanbul Bomonti Şişli - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 82 reviews £75 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=111444492&PinnedHotelID=111444492&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2820000/2815300/2815296/02300578.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Istanbul Sisli by IHG Şişli - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 389 reviews £78 includes taxes & fees 21 Nov - 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Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,002 reviews £134 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=6226720&PinnedHotelID=6226720&HadPinnedHotel=true®ionId=-1&adults=2) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/2000000/1190000/1181300/1181264/9e5175ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite World Istanbul Taksim Taksim - Pool - Spa - Parking included - Free WiFi 8.0 Very good 856 reviews £93 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1181264&PinnedHotelID=1181264&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/34000000/33630000/33628900/33628831/5fe08811.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ottoman's Life Hotel Deluxe Istanbul City Center - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 900 reviews £74 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=33628831&PinnedHotelID=33628831&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Secured, covered parking on site (EUR 8 per night) - Secured, covered extended parking on site (EUR 8 per night) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 per person - 2 bars/lounges - 2 restaurants - Coffee and tea in common areas ### Things to do - Children's pool - Full-service spa - Gym - Indoor pool - Library - Sauna - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - Children's pool - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - 3,477 square feet of conference space - Computer station ### Outdoors - Garden - Pool loungers - Rooftop terrace - Vegetable garden ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Lift - Stair-free path to entrance - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 100% renewable energy - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 40-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 20.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 25 per person - Airport shuttle fee: EUR 65 per vehicle (one-way) - Covered self-parking fee: EUR 8 per night (in/out privileges) - Covered extended parking fee: EUR 8 per night - Rollaway bed fee: EUR 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 14626 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Imperial Hotel Bomonti Istanbul Mercure Istanbul Bomonti Hotel Imperial Bomonti Istanbul Imperial Bomonti Mercure Bomonti Hotel Mercure Bomonti Imperial Hotel Bomonti Mercure Istanbul Bomonti Opening August 2016 Mercure Istanbul Bomonti Hotel Mercure Istanbul Bomonti Istanbul Mercure Istanbul Bomonti Hotel Istanbul ## Frequently asked questions ### Does Mercure Istanbul Bomonti have a pool? > Yes, this property has an indoor pool and a children's pool. ### How much does it cost to stay at Mercure Istanbul Bomonti? > As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Istanbul Bomonti on 4 Dec 2025 start from £85.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Istanbul-Hotels-Mercure-Istanbul-Bomonti.h8796816.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Istanbul Bomonti pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mercure Istanbul Bomonti? > Self-parking is available for EUR 8 per night. Extended parking is available for EUR 8 per night. Limited spots are available. ### What time is check-in at Mercure Istanbul Bomonti? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Mercure Istanbul Bomonti? > Checkout is at noon. ### Does Mercure Istanbul Bomonti provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 65 per vehicle applies. ### Where is Mercure Istanbul Bomonti located? > Located in Şişli, this luxury hotel is 1.4 mi (2.3 km) from Taksim Square, and within 6 mi (10 km) of Süleymaniye Mosque and Grand Bazaar. Topkapi Palace and Blue Mosque are also within 6 mi (10 km). Osmanbey Station is 9 minutes by foot and Sisli Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Istanbul Bomonti Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 6.4 Amenities ### 7.2 Staff & service ### 7.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 40 8 - Good 21 6 - Okay 4 4 - Poor 7 2 - Terrible 15 ### 8/10 Good #### Mujeeb 25 Aug 2025 Liked: Cleanliness, staff & service, amenities Very warm hotel ##### Mujeeb Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Saman Wahed 4 Sept 2025 Very friendly very clean by ##### Saman Wahed Stayed 11 nights in Aug 2025 ### 10/10 Excellent #### Amir 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ela was extremely friendly and helpful she also helped us with a tour of the islands. ##### Amir Stayed 7 nights in Jul 2025 ### 2/10 Terrible #### Rasha 28 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I don’t like it ##### Rasha Stayed 9 nights in Sep 2025 ### 10/10 Excellent #### HANI 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice This is my second time booking at this luxury hotel, the service is very good, the cleanliness is high quality, the security is excellent, however I recommend leaving your jewelry and money in the safe with the secret codes. The location is close to cafes, restaurants and other nice entertainment places, the hotel is adjacent to Armada Mall, I recommend it. ##### HANI Stayed 1 night in Apr 2025 ### 8/10 Good #### Fady 7 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities I like the place ##### Fady Stayed 5 nights in Dec 2024 ### 8/10 Good #### Luke 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good. ##### Luke Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Azeela 18 Oct 2024 Liked: Staff & service, room comfort A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof. ##### Azeela Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Ahmad 5 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place, would definitely recommend. 10/10 the staff truly made it special. From the warm welcome at check-in to the attentive service throughout, they went out of their way to ensure I had a great experience. Especially the Egyptian staff who helped us and talked Arabic with us. They were always helpful, friendly, and professional. I highly recommend this hotel and look forward to returning! ##### Ahmad Stayed 8 nights in Oct 2024 ### 2/10 Terrible #### Olivier 5 Jan 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Worst hotel ever. The entire staff was just so bad and wrong with every customer. Don’t go there. ##### Olivier Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Dwayne 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities I would go back. ##### Dwayne Stayed 2 nights in Nov 2024 ### 8/10 Good #### Matthew 18 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning. ##### Matthew Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### Sadek 6 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were vey rude and we were trap in this hotel like prisoners, the room were always dirty and. It done properly was shocked by mercur hôtel this hotel should be closed. ##### Sadek Stayed 7 nights in Dec 2024 ### 8/10 Good #### cihan 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities F ##### cihan Stayed 4 nights in Nov 2024 ### 4/10 Poor #### Sulaiman 19 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone. ##### Sulaiman Stayed 4 nights in Oct 2024 ### 2/10 Terrible #### Dmytro 26 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities It was reasonably priced, however it is definitely the worst Mercure hotel I've been to and nowhere near the 5 stars it claims to be ##### Dmytro Stayed 1 night in May 2023 ### 2/10 Terrible #### MUNKH-ULZII 20 Dec 2023 Disliked: Staff & service, amenities, property conditions & facilities Very poor run hotel. Pictures are not real ##### MUNKH-ULZII Stayed 6 nights in Dec 2023 ### 2/10 Terrible #### Serkan 6 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I order a room with balcony But didnt have balcony when i arrived i was upset ##### Serkan Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Sajjad 6 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Experience I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience. ##### Sajjad Stayed 4 nights in Oct 2024 ### 4/10 Poor #### Eman 24 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### not good hotel before few years was hotel better I didn't like the hotel at all. It does not deserve to be a 5-star hotel. The bed was old and my back hurt in the morning. I told the workers there, but nothing changed, and it was not clean 4 years ago. The hotel was wonderful, better and clean, and there was a Turkish girl working at the reception. She was rude and not polite. She did not smile and she wasent smile and did not receive customers with a smile in the morning like the Turks pepole in general do not smile. I did not like this behaviour I left the Mercure Hotel before my scheduled departure time and booked a new reservation in another five-star hotel, and I went to the St. Regis Hotel in Nisantasi, and there is much better service and excellent. The staff at St. Regis are very helpful, polite and kind you can check that I been at st.regis hotel I enjoy my stay there ... thanks ! e.ziad ##### Eman Stayed 3 nights in Oct 2023 ### 2/10 Terrible #### Nigar 4 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone. ##### Nigar Stayed 5 nights in Oct 2024 ### 4/10 Poor #### Dilber 3 Nov 2025 Disliked: Cleanliness es kam kein tgl. Wasser, Handtücher und Toillettenpapier wir hatten 2 Zimmer für 4 Personen - richtig schlecht ##### Dilber Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Yasin 23 Sept 2025 Liked: Amenities, property conditions & facilities Ich finde das Hotel okay war sauber und zentral und Preisleistung war auch gut ##### Yasin Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Ercan 22 Aug 2025 Liked: Cleanliness, staff & service, amenities Süper ![](https://a.travel-assets.com/ugc/hotel-reviews/abb9f731-9dbe-4b48-ae32-5f7aa290d293-1755842317375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ercan Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Idil Banu 10 Aug 2025 Dort habe ich corona virus gekrickt überall bad schmutzig nie wider ##### Idil Banu Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Wyndham Grand Istanbul Kalamis Marina Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Wyndham-Grand-Istanbul-Kalamis-Marina-Hotel.h5484206.Hotel-Information) > > [Sofitel Istanbul Taksim](https://www.expedia.co.uk/Istanbul-Hotels-Sofitel-Istanbul-Taksim.h42400472.Hotel-Information) > > [Barcelo Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Barcelo-Istanbul.h32516024.Hotel-Information) > > [Niles Hotel Istanbul - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Niles-Hotel-Istanbul-Special-Class.h1583001.Hotel-Information) > > [Sura Hagia Sophia Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Sura-Hagia-Sophia-Hotel.h8046669.Hotel-Information) > > [Wyndham Istanbul Old City](https://www.expedia.co.uk/Istanbul-Hotels-Celal-Aga-Konag.h33103149.Hotel-Information) > > [Antea Palace Hotel & Spa](https://www.expedia.co.uk/Istanbul-Hotels-Antea-Palace-Hotel-Spa.h200203.Hotel-Information) > > [Ottoman's Life Hotel Deluxe](https://www.expedia.co.uk/Istanbul-Hotels-Ottomans-Life-Hotel-Deluxe.h33628831.Hotel-Information) > > [Grand Hyatt Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Grand-Hyatt-Istanbul.h14428.Hotel-Information) > > [Dosso Dossi Hotels & Spa Downtown](https://www.expedia.co.uk/Istanbul-Hotels-Dosso-Dossi-Hotels-Spa-Downtown.h9981839.Hotel-Information) > > [Hagia Sofia Mansions Istanbul, Curio Collection by Hilton](https://www.expedia.co.uk/Istanbul-Hotels-Hagia-Sofia-Mansions-Istanbul.h29743791.Hotel-Information) > > [Sura Design Hotel and Suites - Boutique Class](https://www.expedia.co.uk/Istanbul-Hotels-Sura-Design-Hotel-And-Suites-Boutique-Class.h4658802.Hotel-Information) > > [Aprilis Deluxe Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Aprilis-Deluxe-Hotel.h75696459.Hotel-Information) > > [Fer Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Fer-Hotel.h14626941.Hotel-Information) > > [Four Seasons Hotel Istanbul at the Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Four-Seasons-Hotel-Istanbul-At-The-Bosphorus.h1856092.Hotel-Information) > > [Crowne Plaza Istanbul Florya by IHG](https://www.expedia.co.uk/Istanbul-Hotels-Crowne-Plaza-Istanbul-Florya.h11628263.Hotel-Information) > > [Hotel Yasmak Sultan](https://www.expedia.co.uk/Istanbul-Hotels-Hotel-Yasmak-Sultan.h527417.Hotel-Information) > > [Raffles Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Raffles-Istanbul.h8273536.Hotel-Information) > > [Hilton Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Hilton-Istanbul-Bosphorus.h20867.Hotel-Information) > > [Swissotel The Bosphorus Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Swissotel-The-Bosphorus-Istanbul.h889869.Hotel-Information) > > [The Ritz-Carlton, Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-The-Ritz-Carlton.h565576.Hotel-Information) > > [Address Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Address-Istanbul.h68277409.Hotel-Information) > > [Sultanhan Hotel - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Sultanhan-Hotel-Special-Class.h1388776.Hotel-Information) > > [Doubletree By Hilton Istanbul Old Town](https://www.expedia.co.uk/Istanbul-Hotels-Doubletree-By-Hilton-Istanbul-Old-Town.h3758303.Hotel-Information) > > [Occidental Taksim](https://www.expedia.co.uk/Istanbul-Hotels-Occidental-Taksim.h1160507.Hotel-Information) > > [Hyatt Regency Istanbul Ataköy](https://www.expedia.co.uk/Istanbul-Hotels-Hyatt-Regency-Istanbul-Atakoy.h9127669.Hotel-Information) > > [Crowne Plaza Istanbul - Old City by IHG](https://www.expedia.co.uk/Istanbul-Hotels-Crowne-Plaza-Istanbul-Old-City.h2211742.Hotel-Information) > > [Conrad Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Conrad-Istanbul-Bosphorus.h15234.Hotel-Information) > > [Sheraton Istanbul City Center](https://www.expedia.co.uk/Istanbul-Hotels-Sheraton-Istanbul-City-Center.h38329865.Hotel-Information) > > [Hampton By Hilton Istanbul Old City](https://www.expedia.co.uk/Istanbul-Hotels-Hampton-By-Hilton-Istanbul-Old-City.h72278508.Hotel-Information)