Reception

Reviews of Malta Bosphorus Hotel

3.5 out of 5
Malta Bosphorus Hotel
Palanga Caddesi No:24, Ortaköy Besiktas, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 151 reviews" "
Rating 8 - Good. 43 out of 151 reviews" "
Rating 6 - Okay. 25 out of 151 reviews" "
Rating 4 - Poor. 14 out of 151 reviews" "
Rating 2 - Terrible. 7 out of 151 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2024

2/10 Terrible

Yoav

Stayed 3 nights in Oct 2023

8/10 Good

Seyed Hassan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful, the location is excellent as it is so central and easy to get transport to other locations. There is a beautiful park within 5 minutes...the Bosphorus brige is not far..There is so much to see and do.. The hotel is nice and small...the chef lady is so lovely, her breakfast was amazing and kept us going through t out the day. A little bit of updating on the property would be nice..as it is really a lovely hotel with really lovely helpful, friendly staff... I would definitely come back to this location as it was fantastic for walking everywhere if you didn't want to go by transport... All the shops were open as in retail at midnight...it really is a buzzing city...
Stayed 4 nights in Jul 2023

8/10 Good

Kerim

Liked: Staff & service, amenities, property conditions & facilities
Stuff was helpful and the place was nice and tidy. I had so much going on I’ve missed out on the breakfast but plenty of street food around. Only downside is that there is no parking and the paid park next door could ask for more money. Give them a call reception knows another park around that doesn’t charge for an arm and leg 👌

10/10 Excellent

madina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good, and service was excellent. The staff are friendly and attentive and the breakfast is good. The location is also very central to many tourist sites. Would recommend this place

6/10 Okay

Melis Sara

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location of the hotel is perfect. The staff are very kind and helpful. I was only disappointed about the cleanliness of the hotel.

10/10 Excellent

GUNER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very clean and at lovely location! Highly recommended!
Stayed 1 night in Dec 2022

8/10 Good

Somaye

Travelled with family
Liked: Cleanliness, staff & service, amenities
I did like convenient and likely staff. I did not like my room, I took standard double room but unfortunately, my room smelled of urine. Also I did not like breakfast it has not quality. but overall it has kindly staff and convenient area.
Stayed 3 nights in Nov 2022

10/10 Excellent

Dorilis

Stayed 1 night in Oct 2022

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience all round
It was the first time I have visited Istanbul so the first time I've stayed in this hotel. I was pleasantly impressed. Staff were unbelievably helpful and resourceful, breakfast was fresh, tasty and plentiful, and room was comfortable and cool. Definitely one for me to use again on hopefully my next visit to Istanbul!
Stayed 1 night in Sep 2022

8/10 Good

Sammy

Liked: Staff & service, room comfort
Stains on carpet, sheets had some red stains. My room was upgraded.
Stayed 1 night in Aug 2022

8/10 Good

Irimioae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Veronika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

4/10 Poor

Ahmet Selim

Stayed 2 nights in Oct 2021

10/10 Excellent

Hazal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience for the low cost
Uncomplicated check in . Easy stay. Low cost low problems
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best...
Stayed 3 nights in May 2021

10/10 Excellent

Sultan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from MALTA BOSPHORUS TEAM on 21 Nov 2019
Thank you for taking the time to review your recent experiences at The Malta Bosphorus Hotel. We are pleased that your experience is a very enjoyable experience and we look forward to visiting you again and again. Thank you for choosing The Malta Bosphorus Hotel. Sincerely, The team at the Straits of Malta

10/10 Excellent

Sultan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
Stayed 1 night in Jul 2019
Response from DİNÇER on 2 Oct 2019
Thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The property is still under renovation. Location was the best part of it. However even though it says free parking they only have a few spots on the street which anyone can park really so we ended up parking at a parking lot and paid for it ourselves. No fridge or hair dryer in the room we had to ask for them. Breakfast is okay, dont expect anything fancy and make sure to get there early.
Stayed 6 nights in Aug 2019
Response from Ferhat AYDEMİR on 13 Sept 2019
Thank you for staying with us. Your feedback is important to us!

10/10 Excellent

Joshua Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very dedicated staff. My room was nice and the location is good.
Stayed 2 nights in Aug 2019
Response from Engin AKPOLAT on 5 Sept 2019
Thank you for taking the time to review your recent experiences at The Malta Bosphorus Hotel. We are pleased that your experience is a very enjoyable experience and we look forward to visiting you again and again. Thank you for choosing The Malta Bosphorus Hotel. Sincerely, The team at the Straits of Malta

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice staff
Hotel was very nice and clean! Just need a few wiring looms left exposed
Stayed 2 nights in Aug 2019
Response from Ferhat Aydemir on 20 Aug 2019
Thank you for staying with us. Your feedback is important to us!

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Ferhat AYDEMİR on 2 Sept 2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is nice, but situated on a steep hill. Restaurants, waterfront, shops and places of worship are near. Only 5-10 minute walk but uou mut climb the hill upon return to the hotel
Stayed 1 night in Aug 2019
Response from DAMLA on 3 Aug 2019
Thank you for taking the time to write a review of your recent experiences at The Malta Bosphorus Hotel. We are pleased that your experience is a very pleasant experience and we hope that we will be pleased to visit you again and again. Thank you for choosing The Malta Bosphorus Hotel. Sincerely, Team at the Bosphorus in Malta.

8/10 Good

Dr Husein

Liked: Staff & service
Nice location
Nice view
Stayed 1 night in Jul 2019
Response from damla on 24 Jul 2019
Best Regards :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Excellent location for the price you pay. Make sure to reserve a top floor room so you can enjoy the beautiful Bosphorus sea view. 3 minute walk to the center of Ortakoy, 20 minutes walk to Besiktas where you can access metro and variety of public transportations, the staff was very friendly and helpfully. The room was clean
Stayed 4 nights in Jul 2019
Response from DAMLA on 25 Jul 2019
Thank you for taking the time to write a review of your recent experience at The Malta Bosphorus Hotel. We are delighted your experience was such a pleasant one and very much hope to have the pleasure of welcoming you back on a future visit. Thank you for choosing The Malta Bosphorus Hotel. Warm Regards, The Team at Malta Bosphorus.

8/10 Good

Yasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and improving
During Check in it was great and how our comments and demands were accommodated. Also during our stay the staff did their best to satisfy us.. however the property needs some improvement and refurbishment which I believe is in process Great value for money
Stayed 3 nights in Jul 2019
Response from Cem DOGAN on 11 Jul 2019
Dear Yasser, Many thanks for taking the time to leave your wonderfull feedback following your recent stay with us at Malta Bosphorus Hotel. We were absolutely delighted that you enjoyed your stay with us and that we met your expectations.We appreciate all of your compliments on our team and the hotel itself. All of the team look forward to welcoming you back. Until the next time we wish you all the best! With Warmest Regards, The Team at Malta Bosphorus.

2/10 Terrible

Hussein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience, dirty staff stole a gold ring
Stayed 6 nights in Jun 2019
Response from Cem DOGAN on 7 Jul 2019
Dear Hussein, Warm greetings from our beloved city Istanbul! As for as we had an investigation and checked our security cameras, you and your wife were going inside of your room with our mates. That means while you are in there with your wife, how come someone could do that? On the other hand, we have a safebox in every single hotel. Wish you were using that. Once we have spoken with you and i ask you why you did not use the safebox, you did not reply my question. One last thing we are really curious to know, how can you be sure that you did not lost that ring somewhere outside or the car which is you hired? I assure you that we have a huge trust to our employee as a management department. My advice to you is please do not slander to the people without to be sure and would be better to clean your dirty mind. We are deeply sorry for you in the name of the humanity. Warm Regards, The Team of Malta Bosphorus.

8/10 Good

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Location was perfect. Staff was superb.
Stayed 1 night in Jun 2019
Response from Cem DOGAN on 29 Jun 2019
Dear Waqar, Thank you very much for your comment. It is great plesure that your overal stay was good with us. Hope to see you again! Warm Regards, Malta Bosphorus Team.

10/10 Excellent

Shoshana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very very much .the stuff were very kind .nice and good served.we thank you very much for the wonderful vacation we had thanks to you
Stayed 4 nights in Jun 2019
Response from Cem DOGAN on 22 Jun 2019
Dear Shoshana, Thank you for taking the time to write a review of your recent experience at The Malta Bosphorus Hotel. We are delighted your experience was such a pleasant one and very much hope to have the pleasure of welcoming you back on a future visit. Thank you for choosing The Malta Bosphorus Hotel. Warm Regards, The Team at Malta Bosphorus.

4/10 Poor

Maj, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor ommunications, poor management
Things were not in place from the start of our arrival. . Malta Bosphorus Hotel Istanbul didn't have any information in regards to our booking. . Hotel has new management and the previous management failed to pass any information to nw guys and also new management told us that they don't have any contract with Expedia. . But I told them you need to deal with this situation. . We were given 4th floor room, but we were not happy about the hygiene in the room and bathroom. . I requested to change the room and they moved us to 2nd floor. The room air conditioning was acting as a fan and cooling mode was not functioning and we are middle of hot August. . According to your website they should serve complimentary buffet breakfast but it wasn't the case under this new management, they were only serving one plate for each person. Nor you and neither the new management informed us about any changes. . Free daily bottled water as you mentioned on your website was not exist and was told to buy from shop. . No minibar whatsoever, please, please update your website in regards to this hotel. . So we decided to move out today and booked in to another hotel.
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
If u think about staying in this hotel so u have to choose the penthouse suite its really amazing and dont think to choose the rest types of room

8/10 Good

Robert, North Carolina

Liked: Staff & service, room comfort
Good location, good deal for the price
Although the room was a bit dinghy, the hotel staff was great to work with and the breakfast was fine. Linens were clean and the view of the Europe/Asia bride from our room balcony was fantastic! Bus pickup to the tram was nearby as was a nice shopping area with plenty of coffee shops (even a Starbucks) and great outdoor restaurants.

10/10 Excellent

Kirsty, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay.
This is a lovely hotel in a brilliant area of Istanbul. We chose is as we were taking part in the Bosphorus Cross Continental Swim and needed to be near the start/finish point on the river. We couldn't fault the hotel at all. Friendly, clean, modern and the staff were lovely. The hotel is halfway up a very steep hill, so that is something to bear in mind when you book.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends getaway weekend
Very very very friendly staff BUT very very very hard to communicate. Sadly I didnt get names but the only ones I could truly communicate with without getting frustrated was to a guy at the front desk who i found working there one night and the hotel manager who they had to call for translation when i was booking my tours. By the way, their tours are pretty cool with great guides. For location I would say its extremely close to where you want to be BUT if you are walking you must know that this hotel is on a hill.

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Timothy Albert

Travelled with family
Disliked: Room comfort
Odada 3 lambanın sadece biri çalışıyor. Çarşaf ve nevresim çok yakıcı bir polyesterden, pek rahat yatamadık. Duvarlar da çok ince yan tarafın sesi bayağı duyuluyor. Ama boş yer olduğu için bize suit odaya koudular 👍 Kahvaltı da güzeldi.
Stayed 1 night in Nov 2023

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güler yüzlü ve temiz bir otel, odaları konforlu, kahvaltısı muhteşem, oturma alanı çok keyifli, çay kahve ikramı oluyor, çok beğendik, tekrar gelmeyi düşünüyoruz :)
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İstanbul’daki adresim 😄
Stayed 4 nights in Oct 2023

4/10 Poor

Yunus emre

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hayal kırıklıgı
Otel sitede göründügü gibi değil ve wc banyoları çok eski sabaha kadar odada su sesi arzasından uyamadım
Stayed 1 night in Oct 2023

10/10 Excellent

Lütfiye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Dilan

Disliked: Cleanliness, property conditions & facilities
Mitarbeiter unsympatisch, nur einer ganz Lieb..
Stayed 7 nights in Sep 2023

6/10 Okay

Ömer Faruk

Travelled with group
Liked: Amenities
Ist gutes Hotel aber die Lage mitten auf einer steilen Berg ab Straße … kein Parkplatz Möglichkeiten soweit gutes Personal aber viel zu anstrengend
Stayed 4 nights in Sep 2023

10/10 Excellent

Okan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koca bir teşekkür
Manzara konum çalışanların kibarlığı odanın genel şartları her şeyden çok memnun kaldık ama daha önemlisi Sağlık sorunu yaşayıp onlara rahatsızlık verdiğimizde ki anlayışlı tavırları ile bizi çok mutlu ettiler.
Stayed 1 night in Aug 2023

10/10 Excellent

NAMI

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

volkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

volkan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teşekkürler...
Merhaba, Kahavatı 8 de başlıyor ! Erken kahvaltı talebinde yardımcı olabiliyorlar. Personel tamamen amatör ruhla çalışanlardan oluşuyor. Hepsi çok candan. Odalar temiz.bahçesi güzel. Lokasyon sayesinde faliyet sürdürebilir.
Stayed 1 night in Jun 2023

8/10 Good

Suzan

Liked: Staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

OGUZ

Stayed 4 nights in Apr 2023