Title: Hotel Vicenza Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=479505&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Vicenza Travelers find tranquility near Istanbul's Grand Bazaar at this urban retreat, where garden relaxation complements two distinctive restaurants for memorable dining ## Photo gallery for Hotel Vicenza ![Indoor pool - Hotel Vicenza (Istanbul)](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/9d2f44e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Hotel Vicenza (Istanbul)](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/c8765e66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Double Room | Premium bedding, minibar, in-room safe, desk - Hotel Vicenza (Istanbul)](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/9f0c62ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served - Hotel Vicenza (Istanbul)](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/ba156fbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Vicenza (Istanbul)](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/b1d19186.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Vicenza in central Istanbul offers a quiet garden, indoor pool, two restaurants, a café, and the Vicenza Spa. Enjoy free WiFi and walk to the historic Süleymaniye Mosque. Perfect for travelers near bustling markets. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Business services ## Room options ### Check availability for these dates Tonight [Feb 21 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 22 - Feb 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Family Room ![Family Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/7189471e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Fridge TV Premium bedding Hairdryer Private bathroom Hydromassage showerhead - City view - 431 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Superior Family Room ![Superior Family Room | View from room](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/45dfff9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family Room ### Highlights Soundproofed Air conditioning Fridge TV Premium bedding Separate bedroom Private bathroom Bathrobes - City view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/d9ab743a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Soundproofed Air conditioning Fridge TV Premium bedding Separate bedroom Hairdryer Private bathroom - City view - 301 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ### Premium Room ### Highlights Soundproofed Air conditioning Fridge TV Premium bedding Separate bedroom Hairdryer Private bathroom - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Single Room, Non Smoking, City View ![Standard Single Room, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/f5e5e922.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Non Smoking, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Premium bedding Hairdryer Private bathroom - City view - 215 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double or Twin Room ![Double or Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/6d8af33f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Premium bedding Hairdryer Private bathroom - City view - 215 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Standard Triple Room ![Standard Triple Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/479600/479505/73dda262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Fridge TV Premium bedding Hairdryer Private bathroom Hydromassage showerhead - City view - 269 sq ft - Sleeps 3 - 3 Single Beds OR 1 Double Bed and 1 Single Bed ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/54700/54674/3050e4b2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eresin Hotels Topkapi Istanbul City Center - 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Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.2 Very good 268 reviews £69 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Istanbul-Hotels-Avantgarde-Hotel-Sisli.h48403958.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=f5777d94-926f-40e3-bcb2-069aec368ed1&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8770000/8768300/8768240/838dc19b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The G Hotels Istanbul Bağcılar - Pool - Spa - Parking included - Free Wi-Fi 8.2 Very good 937 reviews £59 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Istanbul-Hotels-Divan-Suites-Istanbul-G-Plus.h8768240.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=f5777d94-926f-40e3-bcb2-069aec368ed1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Hotel-Vicenza.h479505.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Hotel-Vicenza.h479505.Hotel-Information) ## About the area Located in Istanbul, Hotel Vicenza is in the city centre. Hagia Sophia and Topkapi Palace are cultural highlights, and travellers looking to shop may want to visit Grand Bazaar and Istiklal Avenue. Looking to enjoy an event or a game while in town? See what's happening at Tupras Stadium or Sinan Erdem Dome. [Visit our Istanbul travel guide](https://www.expedia.co.uk/Istanbul.dx178267) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.01233%2C28.95722&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yJMZ5nCMdqVo8aO2qeH7-t_m0do=) Kemal Pasa Mh. Fevziye Cd. No:3 34314, Istanbul, Istanbul, 34470 ### What's nearby - ![Suleymaniye Mosque which includes a mosque](https://images.trvl-media.com/place/501290/9b33b3bc-2345-433e-8baa-91ad4fe47665.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Süleymaniye Mosque 8 min walk \- 0.5 miles - ![The view from the front of the main gate of Istanbul University and Beyazıt square on a sunny spring day. Beyazit, Istanbul, Turkey](https://images.trvl-media.com/place/6158176/4c2cc580-a782-4f9c-ae3c-f421b28f0547.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Beyazit Square 8 min walk \- 0.5 miles - ![Grand Bazaar](https://images.trvl-media.com/place/6063105/0e342a31-6e19-4021-a6c4-6d9d16e208f5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grand Bazaar 12 min walk \- 0.7 miles - ![Ayasofya Museum (Hagia Sophia) in Sultan Ahmet park in Eminonu, Istanbul, Turkey](https://images.trvl-media.com/place/553248622539782319/fe67fd2b-5941-47ef-92d8-00ab155e17d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eminönü Square 15 min walk \- 0.8 miles - Laleli Mosque 3 min walk \- 0.2 miles ### Getting around - Vezneciler Subway Station 3 min walk - Laleli-University Station 6 min walk - Istanbul (IST) 50 min drive ### Restaurants - Laleli İskender 2 min walk - Gülen Et Balık Resturant 1 min walk - Class Restorant Cafe 2 min walk - Hotel Zurich Istanbul 2 min walk - Türkistan Kültür Evi Kitap & Kahve 2 min walk ## About this property ### Hotel Vicenza Upscale hotel near Grand Bazaar Near Eminönü Square, Hotel Vicenza provides a terrace, a coffee shop/cafe and a garden. Treat yourself to some rest and relaxation at Vicenza, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Additional perks include: - An indoor pool - Express check-out, express check-in and a banquet hall - A lift, concierge services and luggage storage - A 24-hour front desk, tour/ticket information and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 93 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning. Other amenities include: - Bathrooms with hydromassage showers and free toiletries - TVs with premium channels - Wardrobes/cupboards, fridges and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/90000/84000/83958/4394644c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Istanbul - Old City by IHG Istanbul City Center - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 879 reviews £53 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=83958&PinnedHotelID=83958&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/73000000/72280000/72278600/72278508/7c14974e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton By Hilton Istanbul Old City Istanbul City Center - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 9.0 Wonderful 347 reviews £57 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=72278508&PinnedHotelID=72278508&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (TRY 390 per person)](https://images.trvl-media.com/lodging/1000000/480000/479600/479504/4a3f196e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Istanbul Old City Istanbul City Center - 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Pool - Spa - Kids’ pool - Parking included 8.2 Very good 1,001 reviews £74 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=8046669&PinnedHotelID=8046669&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=479505&PinnedHotelID=479505&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=479505,83958,72278508,479504,9981839) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Venezia Restaurant ### Things to do - Full-service spa - Indoor pool - Library - TV in common areas ### Family friendly - In-room refrigerator - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - Terrace ### Full-service spa - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - Area rugs in room - Lift ### More - 1 building - 6 floors - Banquet hall ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 10:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 8720 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Hotel Vicenza Hotel Vicenza Istanbul Vicenza Hotel Vicenza Istanbul Vicenza Hotel Istanbul Hotel Vicenza Hotel Hotel Vicenza Istanbul Hotel Vicenza Hotel Istanbul ## Frequently asked questions ### Does Hotel Vicenza have a pool? ### Is Hotel Vicenza pet-friendly? ### How much is parking at Hotel Vicenza? ### What time is check-in at Hotel Vicenza? ### What time is check-out at Hotel Vicenza? ### Where is Hotel Vicenza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Vicenza Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 83 8 - Good 75 6 - Okay 33 4 - Poor 10 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Fabrizio 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, well located and great breakfast. Swimming pool outdoor is a huge plus ##### Fabrizio Stayed 4 nights in Jun 2025 ### 8/10 Good #### Susan 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were friendly and helpful in resolving a room issue which was dealt with promptly and without inconvenience or fuss. There was a good breakfast selection and we found the hotel location excellent for the old town tourist attractions. The only minor negative was the late night noise from surrounding bars but this is unavoidable in such a central location and was not overall too detrimental to our stay. ##### Susan Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Willson 2 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent buffet breakfast. Perfect convenient location. Metro access within 300m. Walkable to Grand Bazaar. ##### Willson Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller 25 Aug 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Great location and friendly manager Emre The location of the hotel was great, right near the metro and about a 7 min walk to the tram (there is a small upward incline). Emre was a great manager - always greeted you and had a smile on his face, the other two managers weren't as friendly and there was a language barrier with the man who brought the suitcases upstairs. Breakfast options were good and varied almost everyday. It would be better if the cleaning lady changed the sheets more often as we stayed for 8 nights and it was only changed twice and we had to ask for more toilet tissue twice as she hadn't topped it up but she was also nice. ##### Verified traveller Stayed 7 nights in Aug 2023 ### 8/10 Good #### Andrew 4 Jun 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities This is a nice hotel with friendly/helpful staff however the infrastructure is getting a bit tired. A lot could/should be improved if the staff cleaning the rooms linked better to management/maintenance. How can a bed which is missing legs and rocks like a dingy be made up twice and know-one reports this problem? Likewise how can you clean a shower and fail to notice (and report) that the shower head holder is missing? The front desk staff tried to help but moving rooms twice in one week was not ideal The other real issue is that both the outside pool and roof seating area were closed for the duration of our stay - If a significant facility like a pool/roof terrace is closed please amend your entry online so customers are aware. More attention to detail and effort to identify faults and get them fixed! ##### Andrew Stayed 5 nights in May 2025 ### 10/10 Excellent #### Winnie 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful and pleasant staff ##### Winnie Stayed 5 nights in Feb 2023 ### 8/10 Good #### DAVID 13 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Typical city hotel, functional and served its purpose. Breakfast was fine and the staff were friendly ##### DAVID Stayed 6 nights in May 2023 ### 8/10 Good #### mostafa 4 May 2025 Liked: Amenities, property conditions & facilities Good ##### mostafa Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Martina 21 Apr 2024 Liked: Staff & service, amenities, property conditions & facilities Everything's perfect. ##### Martina Stayed 1 night in Apr 2024 ### 8/10 Good #### Gary 23 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Easy access to anywhere in Istanbul by Metro or walking. Hotel fine and breakfast excellent. Recommended ##### Gary Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Sarah 7 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff were always friendly and super helpful. Location was good for touring the old town and shopping areas. Plenty of restatement nearby too. Loved being allure to hop on the metro around the corner to go anywhere. No hesitation in recommending this for your stay. ##### Sarah Stayed 4 nights in Jul 2023 ### 6/10 Okay #### Anna 25 Jul 2023 Liked: Staff & service Disliked: Cleanliness Great location. Rooms need an upgrade ##### Anna Stayed 4 nights in Jul 2023 ### 8/10 Good #### Thuy 10 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is in a good location within distance of major attractions. Buffet breakfast had many choices, which was great. The male staff members were very accommodating. The female staff member in the morning is stoic. The room is a bit outdated and the beds are stiff. ##### Thuy Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Mohammad 13 Apr 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Hotel needs upgrade. Rooms are very old and outdated, carpet is dirty and stained. large selection of breakfast menu but taste is very average. I was disappointed with suhur plate during Ramadan, only a few slices of cheese and bread. However, staff are friendly and helpful. Very good location. close to shopping and metro. ##### Mohammad Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Anwar 25 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Anwar Stayed 6 nights in Feb 2024 ### 4/10 Poor #### Catherine 19 Jul 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Not as advertised While the staff were exceptional, our stay was disappointing. The AC did not work, wifi was only accessible from reception, the roof top pool was closed for maintenance, and our room leaked from a vent in the ceiling. We were disappointed after three weeks of fantastic hotels to conclude our vacation this way. ##### Catherine Stayed 3 nights in Jul 2024 ### 4/10 Poor #### margaret 21 Apr 2023 Disliked: Staff & service, amenities, property conditions & facilities Had to book this a short notice as first Hotel was truely dreadful. However inital relief was short lived as breakfast had no gluten free or vegan options at all. I am celioac it was a shame not even a good range of fresh fruit. Which mean I just could eat was an undercooked fried egg and some sliced grapefruit, lack of english meant that the eggs were always undercooked with 2 yokes so really horrible. Wide selection if you have no diet issues though. No decaff coffee or tea either. Had 2 rooms one view onto street facing TK max clothes shops played music till 11pm garden side was better but double bed in that was rock solid. The pool was tiny and cold really just a splash pool and quite grubby, we both got covid during our stay, most of the staff were coughing a lot across the hotel, and you couldn't buy covid tests which prob added to the issues. The towels in the spa used to lie on smelled unclean in the massage room. The rooms were well cleaned each day.The paid resturant couldn't have been more unhelpful, the only option was avocardo salad with the smallest amount in it, def not a main meal at all. The location was ok for the tube 2 stops to what turned out to be the much better side of the city for tourists, far more to see and do, across the river far more interesting to walk around. This hotel was handy for trams to major sites in the old town and the bazzar though. It felt safe enough the area was ok at lot of smaller hotels but would not rush back. ##### margaret Stayed 6 nights in Apr 2023 ### 8/10 Good #### Sidney 24 Nov 2025 Liked: Cleanliness, property conditions & facilities Good , well run hotel. Good location and transport access ##### Sidney Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Abdelrahman 23 Nov 2025 Liked: Cleanliness, staff & service, amenities Clean room, great coworkers, good location there was everything you could want for a beautiful coffee in the morning. Would go back again. ##### Abdelrahman Stayed 1 night in Nov 2025 ### 8/10 Good #### Anne 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zimmer mit angemessener Größe, Frühstück gut. Aber immer das gleiche. Pool kalt, Sauna gut. Leider war die Dampfsauna defekt. Top ist die Lage, nah zur Stadt und Metrostation in unmittelbarer Nähe. ##### Anne Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Alexander 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Överlag bra ##### Alexander Stayed 5 nights in Oct 2025 ### 6/10 Okay #### Michael Hans Heinrich 5 Oct 2025 Disliked: Property conditions & facilities Wellnessbereich nicht genutzt, Einkauf Möglichkeiten gut. ##### Michael Hans Heinrich Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### melanie 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. ##### melanie Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Yvonne 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gutes Hotel. Sehr gute Lage. Zimmer gut und sauber. Personal sehr freundlich. Nur das Frühstück war nicht so unser Ding… eher amerikanisch. ##### Yvonne Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Verified traveller 31 Aug 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Malgré un personnel sympathique, cet hôtel ne vaut absolument pas les 4 étoiles indiquées. En effet, les prestations ne sont pas à la hauteur de ces 4 étoiles : problèmes de canalisations causant une odeur noseabonde dans le système sanitaire de l’hôtel, la douche de notre chambre ne marchait pas (eau brûlante ce qui peut être dangereux) dans notre arrivée dans la chambre, la piscine est salle malgré un pisciniste sympathique (sûrement un problème de filtre), sauna fermé. Pour conclure, l’hôtel a significativement besoin d’important travaux. 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