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I hate every thing of that property. It wasn't clean at all the room was so tiny. The towels were from stone age. The lines was stained with blood.
AA
Stayed 3 nights in Feb 2020
8/10 Good
Nuhu Abdulhaqq
Travelled with group
10 Feb 2020
Liked: Cleanliness, staff & service
Not the actual room we booked
When we came for check in, were not given the actual room we booked. They took us to another building, not too bad though, but the room abd bed was much smaller. The air conditioner was not working. But their services was good. Excellent breakfast, their tv had Netflix, Amazon prime video. And the counter guys were super friendly. Only the fact that they didn't give us the actual room is the bad side
I booked a double room in this hotel for my parents (elderly people). when they arrived they faced: broken wardrobe; faulty mixer tabs; problem with the shower; stains on the mattress. they talked to the receptionist about these problems, but instead of helping, he said in Arabic "old people are like children"
very unhelpful and grumpy receptionist. Avoid this hotel
The 2 receptionist were great.
The room was cleaned everyday excellent room service.
Good breakfast.
The location isn’t the greatest but oh well I had no problems at this hotel I am very happy to stay again I highly recommend.
The night receptionist Adam was his name he was excellent.
Breakfast was nice, as well as the housekeeper. She was very friendly. Other than that, the staff was completely rude and inhospitable. Will never go back there and definitely will never recommend Hotel Terrace.
I stayed in the Hotel for 6 days.
Staff is very cooperative.
Hotel is very neat and clean.
Many visitor attractions are very close to hotel.
I would like to stay in this hotel again during my next trip to Turkey.
Verified traveller
Stayed 6 nights in Nov 2018
6/10 Okay
hail, KL, Malaysia
19 Sept 2018
Liked: Cleanliness
Disliked: Staff & service
ok
the location is tiring and hard to be found. The taxi driver hard to fine the place and round the road many times.
Berbat bir müessese, pislik içinde her yer, resepsiyon görevlisi hiçbir dili doğru düzgün konuşamıyor, otelin çevresi berbat, İstanbul'un varoş, fakir, pis, cahil, geri kafalı insanlarını temsil eden bu otel konaklamak için kesinlikle uygun bir otel değildir.
Три дня была в этом отеле ни разу не делали уборку 😡 , хамское отношение горничной когда я попросила убраться.. в комнате сырость , тараканы.. ужасный отель.. на террасе бардак негде сидеть столы и стулья вся в пыли и плюс банки от пива.. очень ужасный отель
Vasat, neymiş evlilik cüzdanımız yokmuş almadılar bizi gitmeden önce aradık madem öyle telefonda bilgi verin rezervasyondan önce sayfaya yazın yapmayalım rezervasyon, paramızı geri yatırcaklarını söylediler yatırmadılarda üstelik bu nedir ???
Berbat bir hotel konaklama bile yapamadık hotele almadılar iade işlemi yapılacak dendi bir hafta geçti hala daha iade işlemi yapılmadı kesinlikle kalmayın resepsiyondaki kişi türkçe bile bilmiyorum günümüzü zehir ettiler
Verschrikkelijk hotel.
Komt totaal niet overeen met de foto's.
Meubels kapot en smerig.
Wij kregen een kamer ergens in een kelder moesten daarvoor door de keuken, die er ook niet uitzag. Kamer stonk was muf en beschimmeld. Adem halen was bijna onmogelijk. Wij waren in shok en zijn een ander hotel gaan zoeken. Wachten op terug gaaf van ons geld. BESLIST GEEN AANRADER DIT HOTEL.
Otelin görünen resimleriyle kendi odalarının hiç bir alakası yok içeriye girdiğinizde resepsiyonda sizi suriyeliler karşılıyor odalarda köpek bağlasan durmaz denilebilir girmemizle çıkmamız bir oldu kesinlikle gidilmemesi gereken oteller arasında ilk sıraya alınabilir
Verified traveller
Stayed 1 night in Aug 2019
4/10 Poor
Verified traveller
Travelled with family
21 Aug 2019
Liked: Staff & service
Disliked: Cleanliness
Kein Zimmer mit Ausblick bekommen, dreckiges bis klebriger Boden
Die Klimaanlage hat trotz mehrfacher Aufforderung nicht funktioniert. Die Zimmer sind sehr klein für Grossfamilien. Frühstück war nicht ausreichend und ja leider nicht das Beste. Der Rest war ausreichend.
Le foto riportate sono di un altra struttura. Le stanze erano con le spalliere in rosso. Il primo giorno mi hanno ospitato in uno scantinato. La prima colazione è nello stesso scantinato della camera. Alle 04,30 il richiamo alla preghiera..........